#288 Crisis Mode — Mumta and Amit Jilka

Prav sits down with husband-and-wife team Drs Mumta and Amit Jilka, the owners of Abbey House Dental. From humble beginnings working in corner shops to building a successful multi-practice dental business, the Jilkas share their inspiring journey of entrepreneurship, resilience, and growth. They candidly discuss how their business flourished organically before adopting a more strategic approach, including the challenges they faced during a financial crisis in 2024 that nearly led to bankruptcy, and how they turned it around through team solidarity, data-driven decisions, and improved associate mentorship.In This Episode00:01:40 - Backstory00:26:40 - Path to dentistry and how they both ended up at Sheffield University 00:29:35 - How Mumta and Amit met at dental school and their early relationship 00:41:25 - The purchase of their first practice and the beginning of Abbey House Dental00:45:55 - Balancing practice growth with raising children 00:48:35 - How Covid provided a valuable opportunity to reassess their business strategy 00:51:55 - Financial crisis of 2024 and discovering their business model wasn't working 00:57:45 - Difficult conversations with associates about reducing percentages 01:01:35 - The importance of mentoring associates, especially with consultation skills 01:04:55 - Current state of Abbey House and future growth plans 01:10:55 - Reflections on their journey and thriving in crisis mode01:15:55 - Last days and legacy - advice they would leave for their children 01:19:15 - Fantasy dinner party guestsAbout Mumta and Amit JilkaDr. Mumta and Dr. Amit Jilka own Abbey House Dental, a group of four dental practices known for high-quality private dentistry, Invisalign, and implant treatments. Both raised in entrepreneurial families with corner shop businesses, they met at Sheffield University's dental school and married two years after graduation. Their business journey began with purchasing a single-surgery practice that has now expanded to multiple locations, all while raising three children and navigating the ups and downs of dental practice ownership.

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