#304 Bashing the Gnash — Hap Gill

Hap Gill takes us on a fascinating journey from his early days "bashing the Nash" to becoming a pioneer in comprehensive dentistry and communication. With characteristic honesty, he shares how a transformative experience at the Pankey Institute opened his eyes to occlusion and patient care, whilst his unexpected background as a dating coach revolutionised his approach to patient communication.From team management crises to clinical breakthroughs, Hap reveals the mindset shifts that transformed both his practice and his patients' lives, proving that being brave enough to step outside your comfort zone can lead to extraordinary results.In This Episode00:01:45 - Early career struggles and "bashing the Nash"00:05:00 - Discovery of the Pankey Institute00:07:00 - First day revelation: "Design your ideal day"00:08:40 - Born brave or shaped by upbringing?00:09:20 - Growing up in Hounslow with teacher father00:11:45 - Privilege and parenting perspectives00:17:40 - Career advice: Communication trumps clinical skills00:23:25 - Dating coach secrets applied to dentistry00:34:35 - Team management crisis: Three resignations in one week00:40:30 - Blackbox thinking00:49:45 - Clinical stories and treatment philosophy00:57:20 - Occlusion aha moments: Anterior guidance revelation01:06:25 - Biggest case: RTA patient reconstruction01:11:05 - Best lecture ever01:16:25 - Fantasy dinner party01:21:40 - Last days and legacyAbout Hap GillHap Gill qualified as a dentist in 1991 and spent his early years working in NHS practice before discovering comprehensive dentistry through the Pankey Institute. Based in Richmond, he runs a private practice focused on restorative dentistry, occlusion, and exceptional patient communication. Known for his innovative approach to treatment planning and team management, Hap combines clinical excellence with business acumen, drawing from diverse experiences including an unexpected stint as a dating coach.

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