Dental Protection Australia
Episodes
RiskBites: Difficult conversations in difficult situations
25 Jul 2021
Contributed by Lukas
Dealing with a difficult situation doesn’t always mean a conversation directly between you and a patient, it could be with their partner, parents or...
RiskBites: Why it’s important to know a patient’s medical history
04 Jul 2021
Contributed by Lukas
Good clinical information gathering allows for safe dental treatment – but how often should medical histories be taken? And what are the consequence...
CaseMatters: You have shortened my life
27 Jun 2021
Contributed by Lukas
In this episode of Casematters, Dr Mike Rutherford and Dr Annalene Weston explore the cases where an allegation that the dental practitioner has misse...
RiskBites: Saying no to patients, Can we? Should we? And how do we do it?
20 Jun 2021
Contributed by Lukas
Saying no to patients isn’t always easy, but in some instances, it can be necessary for the patient, and for you. In this episode of RiskBites Dr An...
RiskBites: Recording Consultations - Friend or Foe
06 Jun 2021
Contributed by Lukas
In this episode of RiskBites, Dr Colm Harney and Dr Annalene Weston discuss recording consultations and why patients may feel recording consultations ...
CaseMatters: Why didn't you tell me?
30 May 2021
Contributed by Lukas
Consent is one of the most important conversations that any clinician has with a patient. Regretfully, many practitioners will bypass the conversation...
CaseMatters: I knew it could happen; I just didn’t think it could happen to me
02 May 2021
Contributed by Lukas
Issues can arise in any treatment, in the pre-treatment conversation or during the post treatment management of care. In this episode of CaseMatters, ...
RiskBites: How to comply with Dental Board conditions, and what happens when you don’t
25 Apr 2021
Contributed by Lukas
Dr Annalene Weston and Dr Ralph Neller discuss what action to take if you receive a complaint from AHPRA - and what happens if you don’t._This episo...
CaseMatters: You made things worse
04 Apr 2021
Contributed by Lukas
Building rapport establishes trust between you and your patient. But what happens if a patient leaves your surgery feeling confused, upset or even rid...
RiskBites: Communication counts, but why does it matter?
28 Mar 2021
Contributed by Lukas
Dealing with a complaint can undoubtedly be a difficult and stressful time for a practitioner and the wider team. In this episode of RiskBites Ms Kris...
CaseMatters: You made my daughter ugly!
14 Mar 2021
Contributed by Lukas
A six year old requires stainless steel crowns. But why does her father believe his daughter now looks “ugly”? The Dental Protection team explore ...
RiskBites: The role of body dysmorphia in your ability to achieve patient satisfaction
28 Feb 2021
Contributed by Lukas
In this episode of RiskBites Dr Mike Rutherford and Dr Annalene Weston discuss how to identify and manage patients with Body Dysmorphic Syndrome.Read ...
CaseMatters: I look like a horse!
14 Feb 2021
Contributed by Lukas
“What if I could share with you the worst day of my professional life?” In this episode of CaseMatters, the Dental Protection team bring to life a...
RiskBites: Top tips for younger practitioners – what I wish I knew
31 Jan 2021
Contributed by Lukas
Around 50% of cases opened by Dental Protection for recent graduates are for issues relating to endodontics and oral surgery, including simple extract...
RiskBites: Open Disclosure - Part 2 - The role of the apology
22 Nov 2020
Contributed by Lukas
Open Disclosure, part 2 of 2 – this episode explores the role of the apology in an open disclosure conversation._This episode is part of our podcast...
RiskBites: Open Disclosure - Part 1 - What is Open Disclosure and how do I do it?
08 Nov 2020
Contributed by Lukas
Open Disclosure, part 1 of 2 - this episode of RiskBites provides guidance on how to have an open disclosure conversation following an adverse outcome...
CaseMatters: Are you incompetent?
25 Oct 2020
Contributed by Lukas
This is the pilot episode of CaseMatters, our exciting new potential podcast series format which brings to life real case studies and the learnings be...
RiskBites: When can a patient sue?
11 Oct 2020
Contributed by Lukas
This episode takes a closer look at dental negligence and explores the factors that lead to a patient successfully suing._This episode is part of our ...
RiskBites: Burnout - using your third space wisely
27 Sep 2020
Contributed by Lukas
In this episode of RiskBites, Dr Kiran Keshwara and Dr Annalene Weston explore burnout, and provide guidance about how you can develop ‘third space’...
RiskBites: Hiring for Success
13 Sep 2020
Contributed by Lukas
We define success as the achievement of your objectives. The Dental Advisory Team discuss how to hire for success and surround yourself with good peo...
RiskBites: Human factors in error
16 Aug 2020
Contributed by Lukas
To err is human, yet human error impacts the treatment outcomes for patients with as many of 12% of patients who attend hospital suffering an adverse ...
RiskBites: Getting to sleep during COVID-19
02 Aug 2020
Contributed by Lukas
This guest episode of RiskBites explores sleep and insomnia for healthcare practitioners during COVID-19. Dr Pallavi Bradshaw, Medicolegal Lead of Ris...
RiskBites: Practical Data Protection
19 Jul 2020
Contributed by Lukas
Almost every interaction we have with another individual or organisation involves some form of technology, which leaves a digital footprint. This epis...
RiskBites: How to leave a practice – moving on or moving out
05 Jul 2020
Contributed by Lukas
This episode of RiskBites explores the difficulties of ‘hanging up your drill’, and what you need to consider when you decide to leave your practi...
RiskBites: Specialist referrals or reports from a dentolegal perspective
21 Jun 2020
Contributed by Lukas
Dr Mike Rutherford explores factors to consider when referring a patient to an independent specialist for a referral.Further Resourceshttps://www.dent...
RiskBites: I have received an audit letter from a health fund/Medicare
07 Jun 2020
Contributed by Lukas
“Why me?” Dr Mike Rutherford and Dr Annalene Weston discuss why you may have received an audit letter.Further Resourceshttps://www.dentalprotectio...
RiskBites: When to use a written consent form
24 May 2020
Contributed by Lukas
The Dental Protection advisory team explore protecting your practice with valid and informed consent - a topic that comes up on a daily basis.Further ...
RiskBites: How to respond to a solicitor’s letter
10 May 2020
Contributed by Lukas
In this episode of RiskBites, Dr Annalene Weston and Dr Mike Rutherford provide advice about what to do when you receive a letter from a solicitor.Fur...
RiskBites: How to document risks and warnings in your dental records
22 Apr 2020
Contributed by Lukas
Dr Annalene Weston and Dr Ralph Neller discuss the challenge of how best to capture the risks and warnings we give our patients in their dental record...
RiskBites: What to do if you receive a letter from the regulator
21 Apr 2020
Contributed by Lukas
Dr Annalene Weston and Dr Ralph Neller discuss what you should do if you receive an official complaint in the form of a letter from the regulator.Furt...
RiskBites: You’ve received a complaint – where did you go wrong?
21 Apr 2020
Contributed by Lukas
In the first episode of RiskBites, Dr Mike Rutherford and Dr Annalene Weston provide advice about what to do when you receive a patient complaint.Furt...