S3 EP16 AI Scribes | Lauren Cawthorne

In this episode of Dental Success Beyond Chairside, Michelle Pritchard interviews Lauren Cawthorne, a treatment coordinator from Harris Orthodontics, about the integration of AI scribes in dental practices. They discuss Lauren's journey into the dental field, the benefits of automating tasks to save time, and how AI technology enhances patient communication and care. Lauren shares her experiences with the AI platform Heidi Health, explaining how it assists in note-taking, generating reports, and improving overall efficiency in consultations. The conversation underscores the significance of technology in contemporary dental practices and its influence on patient relationships.Timestamp:01:00 Introduction to AI in Dental Practices02:20 Lauren's Journey in Dentistry05:34 Understanding AI Scribes10:46 Time-Saving Benefits of AI16:16 Enhancing Patient Communication with AI18:03 User Experience and Learning CurveTakeaways- Automation can significantly enhance patient interaction time.- AI scribes help in managing overwhelming information loads.- Using AI platforms can streamline the note-taking process.- AI can provide templates for reports and referrals.- Transcription services can reduce administrative burdens.- AI helps in maintaining accurate patient records.- The learning curve for AI tools is manageable.- Patient privacy is a priority with AI technology.- AI can simplify complex treatment options for patients.- Technology can enhance professionalism in dental practices.To learn more about Heidi Health and Lyrebird, please check their website:Heidi Health: https://www.heidihealth.com/en-auLyrebird Health: https://www.lyrebirdhealth.com/auSend us a textHelping Dental & Specialist Practice Owners Build Systems That Work—So You Can Focus on Dentistry. Not sure where your practice stands financially? Take our FREE 5-Minute Practice Profitability Audit and uncover hidden profit leaks and quick-win strategies to boost revenue. ✔ Get your Profitability Score – Low, Medium, or High ✔ Identify inefficiencies that may be costing you money ✔ BONUS: Free copy of The Ultimate Guide to Practice Management Take the audit now: https://tinyurl.com/alignedbc-freeaudit Need expert advice? Book a complimentary 30-minute virtual coffee chat: Connect with me: https://linktr.ee/alignedbusinessconsulting Email: [email protected] Enjoying the podcast? Subscribe to our YouTube channel for more expert insights! https://www.youtube.com/@michellepritchard-alignedb9302 Stay tuned for more episodes from Dental Success: Beyond Chairside!

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