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Design Thinking Roundtable

Design Beyond Things: From Experience to Policy Making

24 Jun 2025

Description

Dima Boulad, a designer and problem solver moved by positive impact with more than 14 years of experience. Dima is currently the Head of Design Research for the Dubai Design Lab, which is part of Dubai Future Foundation. Prior to that role she led the Design Research Team also at the Dubai Design Lab. She also worked as Innovation Design Manager for EY and has worked on multiple projects as an independent design consultant. The projects she worked on includes design research for the International Refugee Committee on Information Flow, working with Doctors without Borders in Beirut and being an OpenIDEO community Fellow. She has a Masters in Multimedia and Project Management from IESA in Paris and a Bachelor in Graphic Design from the American University in Beirut.In this episode, Dima reflects on her journey and how her deep interest in design research led her to explore human-centered and participatory design. She emphasizes the importance of truly catering to people's needs and creating meaningful and impactful experiences.She discusses her current work at the Dubai Design Lab, their approach and how their work informs governance and policy making. Last, she talks to the changing role of the designer and what it means for design education.To learn more about Dima's work, follow her on LinkedIn: https://www.linkedin.com/in/dimaboulad/?originalSubdomain=aeand check her website:  https://www.dimaboulad.com/Credits:Conception, host and production: Anne-Laure FayardSound design & Post-production: Claudio SilvaMusic & Art Work: Guilhem Tamisier

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