Dev Interrupted

Why 1 Good UX Is Worth 5 Engineers w/ Toast's Director of Engineering Brad Pielech

30 Apr 2022

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Few companies have mastered making products consumers actually want to use like Toast.A $30 billion giant in the tech-food business, Toast faced their worst case scenario during the pandemic when the restaurants at the heart of their business were all forced to shut down.Toast rose like a phoenix to become one of the best success stories of pivoting during the pandemic by making users love using their food delivery systems.To understand how Toast became one of the great success stories of the last 2 years, we spoke to Brad Pielech, the company’s Director of Engineering.An amazing conversation that’s informed how we think about product at LinearB, Brad made a flawless case for the importance of UX - and why the alliance between UX and devs at Toast produced a market-beating pivot that took the company from unicorn to brink of collapse and back again. Toast is hiring: https://careers.toasttab.com/jobs/searchBrad's LinkedIn: https://www.linkedin.com/in/bradfordpielechJoin our Discord Community ►► discord.gg/devinterruptedOur Website ►► devinterrupted.com/Want to try LinearB? Book a LinearB Demo and use the "Dev Interrupted Podcast" discount code.Have 60 seconds? Review the show on Apple PodcastsOFFERS Start Free Trial: Get started with LinearB's AI productivity platform for free. Book a Demo: Learn how you can ship faster, improve DevEx, and lead with confidence in the AI era. LEARN ABOUT LINEARB AI Code Reviews: Automate reviews to catch bugs, security risks, and performance issues before they hit production. AI & Productivity Insights: Go beyond DORA with AI-powered recommendations and dashboards to measure and improve performance. AI-Powered Workflow Automations: Use AI-generated PR descriptions, smart routing, and other automations to reduce developer toil. MCP Server: Interact with your engineering data using natural language to build custom reports and get answers on the fly.

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3ª PARTE | 17 DIC 2025 | EL PARTIDAZO DE COPE

01 Jan 1970

El Partidazo de COPE

13:00H | 21 DIC 2025 | Fin de Semana

01 Jan 1970

Fin de Semana

12:00H | 21 DIC 2025 | Fin de Semana

01 Jan 1970

Fin de Semana

10:00H | 21 DIC 2025 | Fin de Semana

01 Jan 1970

Fin de Semana

13:00H | 20 DIC 2025 | Fin de Semana

01 Jan 1970

Fin de Semana

12:00H | 20 DIC 2025 | Fin de Semana

01 Jan 1970

Fin de Semana

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Dev Interrupted

Why 1 Good UX Is Worth 5 Engineers w/ Toast's Director of Engineering Brad Pielech

This episode hasn't been transcribed yet

Other recent transcribed episodes

3ª PARTE | 17 DIC 2025 | EL PARTIDAZO DE COPE

13:00H | 21 DIC 2025 | Fin de Semana

12:00H | 21 DIC 2025 | Fin de Semana

10:00H | 21 DIC 2025 | Fin de Semana

13:00H | 20 DIC 2025 | Fin de Semana

12:00H | 20 DIC 2025 | Fin de Semana

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