064 — Raksha Sanganee: The secret to DevOps success is culture, not code!

What’s the most overlooked element in a successful DevOps strategy? According to Salesforce Architect and community leader Raksha Sanganee, it's culture.In this powerful episode of DevOps Diaries, Jack McCurdy sits down with Raksha to uncover her remarkable journey from a school finance officer to a respected DevOps consultant. She shares the invaluable lessons learned while training over 300 people in Salesforce for free and unpacks her core principles for transforming a team's software delivery lifecycle.Tune in to learn why "seeing is believing" is the key to overcoming client skepticism, how to build unbreakable trust, and why you should never, ever forget your backups!About DevOps Diaries: Salesforce DevOps Advocate Jack McCurdy chats to members of the Salesforce community about their experience in the Salesforce ecosystem. Expect to hear and learn from inspirational stories of personal growth and business success, whilst discovering all the trials, tribulations, and joy that comes with delivering Salesforce for companies of all shapes and sizes. New episodes bi-weekly on YouTube as well as on your preferred podcast platform.Podcast produced and sponsored by Gearset. Learn more about Gearset: https://grst.co/4iCnas2Subscribe to Gearset's YouTube channel: https://grst.co/4cTAAxmLinkedIn: https://www.linkedin.com/company/gearsetX/Twitter: https://x.com/GearsetHQFacebook: https://www.facebook.com/gearsethqAbout Gearset: Gearset is the leading Salesforce DevOps platform, with powerful solutions for metadata and CPQ deployments, CI/CD, automated testing, sandbox seeding and backups. It helps Salesforce teams apply DevOps best practices to their development and release process, so they can rapidly and securely deliver higher-quality projects. Get full access to all of Gearset's features for free with a 30-day trial: https://grst.co/4iKysKWChapters:00:00 Introduction to Raksha Her Journey04:23 Transitioning to Salesforce and Community Impact09:13 Understanding DevOps: Culture and Trust13:41 Common Mistakes in DevOps and Importance of Automation18:24 Building Trust with Clients and Overcoming Skepticism23:02 The Role of Training and Demos in DevOps27:29 Data Strategy and Best Practices in Salesforce32:00 The Importance of Community and Continuous Learning36:31 Parting Wisdom and Final Thoughts

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