Digital Disruption
Episodes
2025 Changed Everything: What Home Buying & Selling Must Do Next
22 Dec 2025
Contributed by Lukas
In this end of year edition of the Digital Disruption podcast, hosted by Claire Van der Zant, Chris Williams and Pete Gatenby, we look back at a pivot...
Pete Gatenby and Robert Thickett on AI and Innovation in the Building Society Sector
03 Dec 2025
Contributed by Lukas
In this month's micro-edition of the Digital Disruption Podcast, Pete Gatenby, AI Practice Partner at Novus Strategy, is joined by Robert Thickett, Di...
Pete Gatenby & Alastair Thornton on Proof of Concept and AI Capability
24 Nov 2025
Contributed by Lukas
In this November micro-edition of the Digital Disruption Podcast, Pete Gatenby, AI Practice Partner at Novus Strategy, is joined by Alastair Thornton,...
Claire Van der Zant & Mat Hahn on The Future of Estate Agency: HDI and Digital Readiness
15 Oct 2025
Contributed by Lukas
In this micro-edition of the Digital Disruption Podcast, Claire Van der Zant (Novus Strategy) is joined by Mat Hahn, Head of Estate Agent Partnerships...
Chris Williams & Paul Broadhead on the Next Era of Mortgages
09 Oct 2025
Contributed by Lukas
In this micro-edition of the Digital Disruption Podcast, Chris Williams (Novus Strategy) is joined by Paul Broadhead, Head of Mortgage and Housing Pol...
Agentic AI & the Future of Homebuying: Unlocking £400B in UK Property Innovation
04 Jun 2025
Contributed by Lukas
In this episode of Digital Disruption, we explore Agentic AI and its potential uses for the UK homebuying and property sector. Host Pete is joined by ...
HDI Strategy Development for Lenders Internal vs External
25 Mar 2025
Contributed by Lukas
🔍 Is your digital strategy keeping up with the demands of today's home buying journey? In our latest Digital Disruption Podcast, we unpack Horizont...
What are the key drivers of Horizontal Digital Integration?
25 Mar 2025
Contributed by Lukas
The property market is at a tipping point, and Horizontal Digital Integration (HDI) is set to transform the way lenders, brokers, and conveyancers ope...
How Government Data Sharing Will Transform Property Transactions
25 Mar 2025
Contributed by Lukas
🚀 Government Data Sharing: The Future of Property Transactions? In our latest Digital Disruption Podcast, Pete Gatenby & Chris Williams break down...
What's Changing in 2025? AI, Automation, and the Race for Digital Maturity
01 Feb 2025
Contributed by Lukas
In this New Year's episode of the Digital Disruption podcast, hosts Chris Williams and Pete reflect on their 2024 predictions, analyse which came true...
Will A Full End-To-End Digital Home-Buying and Selling Experience Become Reality? - Digital Disruption 50th Episode Live
14 Jan 2025
Contributed by Lukas
In this 50th episode of the Digital Disruption Podcast, Pete and Chris along an expert cross-panel from across the UK Home Buying and Selling Industry...
Why Ignoring AI is a Risk in the Home Buying and Selling Sector
11 Dec 2024
Contributed by Lukas
Key insights from the podcast: Six Steps to AI Strategy: The podcast outlines a structured approach to adopting AI, including identifying pain points...
What Does Digital Maturity Mean for the Future of Home Buying?
03 Dec 2024
Contributed by Lukas
Key insights from the podcast: The Shift to Interconnected Systems: The market is moving from siloed "vertical phase" digitisation to the collaborati...
Can Reusable Data Truly Revolutionise Property Transactions?
06 Nov 2024
Contributed by Lukas
In this episode of the Digital Disruption Podcast, hosts Pete Gatenby and Chris Williams delve into the role of standardised, shareable data in transf...
Strategic Disconnect: A Major Threat to Digital Transformation in the UK Property Market
22 Oct 2024
Contributed by Lukas
In this episode of the Digital Disruption Podcast, Chris Williams and Pete Gatenby discuss the challenges and implications of a "strategic disconnect"...
Breaking Down Vertical Fragmentation: Why the Future Lies in Horizontal Digital Integration (HDI)
02 Oct 2024
Contributed by Lukas
In this episode of the Digital Disruption Podcast, hosts Chris Williams and Pete Gatenby delve into the topic of vertical fragmentation and its impact...
Are You Prepared for the Next Wave of Digital-First Homebuyers?
11 Sep 2024
Contributed by Lukas
In this episode of the Digital Disruption Podcast, hosts Chris Williams and Pete Gatenby dive deep into the shifting landscape of the UK home-buying m...
Investment versus Impact - Ownership versus Access
12 Aug 2024
Contributed by Lukas
In this episode of the Digital Disruption Podcast by Novus Strategy, Pete Gatenby and Chris Williams discuss how to leverage two simple models that ca...
Organising for Digital Transformation in the Home Buying Sector
18 Jul 2024
Contributed by Lukas
In this episode of the Digital Disruption Podcast by Novus Strategy, Pete Gatenby and Chris Williams discuss how to prepare your business for digital ...
Conveyancing Scams: Digital Solutions for the Mortgage Industry
04 Jul 2024
Contributed by Lukas
In this episode of the Digital Disruption podcast by Novus Strategy and Consulting, Pete Gatenby and Chris Williams discuss the alarming rise in conve...
Building Societies' Digital Transformation: Overcoming Interoperability Challenges
23 May 2024
Contributed by Lukas
Explore the pivotal role of building societies in the UK's home buying sector and the digital transformation journey they undertake. This episode of t...
Agile Transformation in UK Mortgage Sector: Building High-Performing Teams
15 May 2024
Contributed by Lukas
Agile Transformation in UK Mortgage Sector: Building High-Performing Teams Description: Dive into the heart of digital transformation within the UK mo...
From current state to Future state: Enhancing Conveyancing & Mortgage Efficiency | Novus Strategy & Consulting
17 Apr 2024
Contributed by Lukas
Discover the future of UK home buying with Novus Strategy's latest Digital Disruption Podcast episode. Join Pete Gatenby and Chris Williams as they de...
AI Credit Scoring & Lending Decisions: Transforming UK Mortgages | Novus Strategy & Consulting
04 Apr 2024
Contributed by Lukas
Discover how AI is revolutionising credit scoring and lending decisions in the UK mortgage sector. In the latest episode of the Digital Disruption pod...
Enabling Interoperability In The Mortgage & Home Buying Sector
15 Mar 2024
Contributed by Lukas
In this weeks episode we focus on the hot topic of interoperability. Across the Mortgage and Home buying landscape, collaboration is a key driver in d...
Continuous Improvement - The importance of measuring digital maturity
29 Feb 2024
Contributed by Lukas
In this episode we look at how to leverage continuous improvement cycles to accelerate your adoption of digital technologies. Importantly, we deep div...
Value Stream Mapping - how to identify where to leverage digital technology
16 Feb 2024
Contributed by Lukas
Value Stream Mapping is the process of understanding where the value is within the processes that underpin your business operations. In the context of...
Leveraging No Code & Low Code to Accelerate Digital Transformation
01 Feb 2024
Contributed by Lukas
Leveraging No Code & Low Code Platforms to Accelerate Digital Transformation in the Home Buying sector is todays topic of discussion. Pete questions C...
2024 predictions and Trends - Digital Distruption
18 Jan 2024
Contributed by Lukas
Happy New Year, it's our first episode for 2024 and we're talking predictions and what we think are the key trands to look out for. In this episode Pe...
Digital Maturity - Become 26% more profitable than your peers
08 Nov 2023
Contributed by Lukas
Because of their ability to innovate and adapt, digitally mature organisations are 26% more profitable than their peers. In this episode Pete and Chri...
AI & Machine Learning in the Mortgage and Home Buying Sector
01 Nov 2023
Contributed by Lukas
Exploring Artificial Intelligence and Machine Learning in the Mortgage and Home buying sector is a hot topic! In this episode Pete and Chris deep div...
Driving Transformation in the UK Property Industry
24 Oct 2023
Contributed by Lukas
We're entering a new phase of transformation in the UK property industry and in this Episode Pete gets Chris to share a his insights covering: Curren...
Hybrid Customer Journey - Combining face-to-face and digital services.
03 Oct 2023
Contributed by Lukas
Exploring the seamless integration of physical and virtual experiences, in this episode Pete and Chris deep dive into Hybrid Customer journeys. Topi...
Such Amin - Transforming The Legal Sector
19 Oct 2022
Contributed by Lukas
Sucheet Amin is a lawyer and the founder and CEO of inCase, a revolutionary award-winning mobile app platform for law firms looking to enhance their c...
Travis Scholes - Transforming Conveyancing
13 Oct 2022
Contributed by Lukas
In this episode I'm joined by Travis Scholes, Commercial Director at LMS and a veteran of process effciency and customer experince. Having spent over ...
Jon Smart - Sooner, Safer, Happier
04 Oct 2022
Contributed by Lukas
Jon is a business agility practitioner, thought leader, and coach. Jon is the lead author of the award winning and bestselling 'Sooner Safer Happier: ...
Oli Cook - Launching a fintech
27 Sep 2022
Contributed by Lukas
On todays episode of Digital Disruption I'm joined by Oli Cook. Oli is the Co-Founder and CEO of Ekko. You'll have heard of challenger banks and finte...
Joanna Williams - Psychology and wellbeing
20 Sep 2022
Contributed by Lukas
Typically invited by CEOs, Founders and HR Directors, Joanna provide Psychology and wellbeing services to executives and their teams. For any business...
Howard Tiersky - Winning Digital Customers
19 Aug 2022
Contributed by Lukas
Howard is an inspiring and passionate speaker, the Founder and CEO of FROM, The Digital Transformation Agency, a Wall Street Journal bestselling aut...
Leading automotive change - Andy Alderson
14 Jul 2020
Contributed by Lukas
Today I'm joined by Andy Alderson, founder and CEO of Vanarama. Andy shares his story around how he has been accelerating their proposition during loc...
Jac Hughes interview - Agile operations
07 Jul 2020
Contributed by Lukas
Jac Hughes is a highly experienced agile coach who helps organisations to build high performing agile teams that deliver world-class services and prod...
Transformation readiness
23 Jun 2020
Contributed by Lukas
In this episode I share 4 steps to assess your readiness for transformation. Whilst most companies are on some form of digital transformation, their s...
3 steps to audit and assess your transformation
16 Jun 2020
Contributed by Lukas
Is your transformation on the correct path? Is it going to be successful? In today's episode I talk through 3 steps you should be taking right now to ...
Phil Jones interview - Exactly, how to transform
09 Jun 2020
Contributed by Lukas
In today's episode I interview Phil M Jones, the best selling author and international speaker. Phil and I discuss the leading change and transformati...
Accelerating transformation
19 May 2020
Contributed by Lukas
Speed matters, a lot. In this episode I talk about accelerating transformation with a focus on leadership, strategy and implementation. Now is a great...
Digital business strategy
11 May 2020
Contributed by Lukas
William Owen, founder of digital consultancy Made by Many, joins me on this episode as we discuss digital business strategy and how organisations shou...
Leading change with excellent communication
05 May 2020
Contributed by Lukas
Bringing your people on the journey is about being an inspiring leader. To achieve this, you have to be able to communicate and deliver your message w...
Evaluate your value stream
28 Apr 2020
Contributed by Lukas
This Podcast is a recording of a webinar aimed at helping organisation navigate a course through the COVID-19 pandemic. During this session I shared t...
What it takes to transform
25 Mar 2020
Contributed by Lukas
I recently gave an interview about what it takes to transform. I gave my views, insights and approaches on how I support organisations and what is inv...
How to remain relevant
02 Dec 2019
Contributed by Lukas
Remaining relevant in any sector is key. Transformation doesn't happen by accident, it happens by design. Today I'm joined by my good friend Chris Per...
Innovation in retail
26 Nov 2019
Contributed by Lukas
The headlines are full of stories of retail brands going out of business as digital technologies and online continue to disrupt. Joining me on this ep...
Building Digital Capabilities (Agile Innovation)
19 Nov 2019
Contributed by Lukas
Mustafa Zaidi is a highly experienced CTO having worked for both GE (General Electric) in the USA and Honeywell. He was once also my CTO before headin...
Transforming health care
11 Nov 2019
Contributed by Lukas
Digital capabilities are what enable any organisation to innovate and are a key pillar when its comes to Digital Transformation. The public sector can...
Change management
04 Nov 2019
Contributed by Lukas
Managing change is a critical part of any transformation. Implementing the right Culture and aligning the entire organisation is key to the success of...
Agile Innovation
04 Nov 2019
Contributed by Lukas
Are you fragile, or agile? Today's guest is James Studdart, AKA the Cynical Developer. James is a .NET developer, solutions architect and team leader ...
Building high performing teams
03 Nov 2019
Contributed by Lukas
Culture and People are one of the six pillars of digital transformation. Transforming businesses requires high performing teams and a great culture. ...
Transforming Conveyancing
03 Nov 2019
Contributed by Lukas
Taking a business on a digital transformation isn't easy, not least when its an organisation operating in a heavily regulated environment with lots of...
Digital Disruption
03 Nov 2019
Contributed by Lukas
In this episode I introduce what this Podcast is all about, my background and the 6 pillars of digital transformation. Each episode of the Podcast I w...