Digital Social Hour
How Legal Loopholes Exploit Small Businesses & Families I Tiffany Cianci & Ian Carroll DSH #1394
Fri, 06 Jun 2025
In this eye-opening episode of the Digital Social Hour with Sean Kelly, we're uncovering how legal loopholes and arbitration agreements are secretly exploiting small businesses and families. 💼🏠 From hidden clauses in everyday contracts to shocking stories of silenced families, our guests Tiffany Sianci and Ian Carroll share their powerful experiences and the fight for justice. Discover the truth behind forced arbitration, the chilling consequences for everyday Americans, and the systemic corruption that protects the powerful. 🛑 This episode is packed with valuable insights, exposing the dark side of secret courts and revealing how we can demand change. 🎥 Tune in now to join the conversation! Don’t miss out—watch now and subscribe for more insider secrets. 📺 Hit that subscribe button and stay tuned for more stories that matter. 🚀 Together, we can make a difference. CHAPTERS: 00:00 - Intro 00:36 - How They Keep You Silent 05:00 - Therasage 09:48 - Corruption in the Legal System 13:38 - Propaganda of Arbitration 14:22 - Chief Justice John Roberts 17:08 - Solutions 18:33 - The Massage Envy Case 20:46 - Arbitrator Costs and Fees 24:59 - Judicial Bias in Arbitration 25:50 - The Arbitration Industry Overview 27:55 - The Revolving Door in Justice 30:03 - Justice and Affordability 32:30 - Acknowledging Systemic Issues 35:40 - Exposing Corruption 37:30 - Lena Khan and the FTC 42:15 - New FTC Document Insights 44:40 - Michael Browning Jr. Interview 48:53 - The Zipper Case Explained 51:12 - Understanding the Arbitration System 53:38 - State Bar System Challenges 56:00 - Corruption in Arizona State Bar 58:00 - Fixing the Legal System 58:25 - Follow Tiffany and Ian APPLY TO BE ON THE PODCAST: https://www.digitalsocialhour.com/application BUSINESS INQUIRIES/SPONSORS: [email protected] GUEST: Tiffany Cianci & Ian Carroll https://www.instagram.com/thevinomom/ https://www.instagram.com/cancel.ian.carroll/ SPONSORS: THERASAGE: https://therasage.com/ LISTEN ON: Apple Podcasts: https://podcasts.apple.com/us/podcast/digital-social-hour/id1676846015 Spotify: https://open.spotify.com/show/5Jn7LXarRlI8Hc0GtTn759 Sean Kelly Instagram: https://www.instagram.com/seanmikekelly/ The views and opinions expressed by guests on Digital Social Hour are solely those of the individuals appearing on the podcast and do not necessarily reflect the views or opinions of the host, Sean Kelly, or the Digital Social Hour team. While we encourage open and honest conversations, Sean Kelly is not legally responsible for any statements, claims, or opinions made by guests during the show. Listeners are encouraged to form their own opinions and consult professionals for advice where appropriate. Content on this podcast is for entertainment and informational purposes only and should not be considered legal, medical, financial, or professional advice. Digital Social Hour works with participants in sponsored media and stays compliant with Federal Communications Commission (FCC) regulations regarding sponsored media. #ad #arbitrationawards #legalreasoning #alternativedisputeresolution #businessarbitration #arbitrationinsights#redditstories #reddit #disparatetreatment #employmentarbitrationagreements #disparateimpact
Chapter 1: What are the hidden clauses in contracts that exploit small businesses?
I believe he would have done stuff about it.
He was going to push to keep her. And we knew Kamala was going to get rid of Lena Khan. I had meetings with a bunch of like liberal journalists on TikTok and they were like, what would it take? It's like, first of all, I don't endorse. And they're like, what would it take? It's like if she came out tomorrow and said, I'll keep Lena Khan, that would probably be enough to sway my vote.
I'm not kidding. I thought Lena Khan was that important.
All right, guys, got Tiffany and Ian here today. I'm sure you've been seeing a lot of them. Been blowing up on Candace. Congrats, guys. And thanks for coming on again. Absolutely. Thanks for having us. Yeah.
Thanks for having me. You're my favorite.
Exposing a whole new world with this arbitration stuff and secret court.
Yeah, secret world that's been going on for ages. And the only people that really know about it are people that get caught in it. And the moment you get caught in it, you get silenced by it. And so, I mean, Tiffany is a great example of that. But fortunately, she broke her silence.
And there are others that have broken their silence, but it's just, it's tragic how much destruction of the justice system has already occurred by the time any alarm bells are kind of being sounded publicly.
Yeah.
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Chapter 2: How does forced arbitration affect families?
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only one that could prep our case every day a very complex 11 day long trial okay and when we get to court that day their lawyer normally on and Laura Sixkiller go your honor we'd like to propose invoking the federal rules of communication we weren't in a federal court we weren't in a federal case and he goes uh and he didn't I personally believe Patrick Irvine just didn't want to look stupid he goes yeah uh remind the court what that is and they're like we would like to make sure that as long as she's testifying she can't talk to her lawyer
Wow.
And they kept me testifying for days. So every day I couldn't help my lawyer.
You couldn't call for your lawyer.
I couldn't talk to my lawyer during my case.
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Chapter 3: What are the systemic issues in the legal system?
Chapter 4: How do arbitration costs impact access to justice?
Yes.
Like they're desperate for me to lie. They are desperate for me to lie. I'm sure they would give anything for me to lie so that they could sue me again right now.
And it's telling that they, that they can't.
Right.
That says a lot.
And I'll be honest, like half of that is probably that I'm telling absolutely the truth. And the other half is that if they sue me, they have to sue me in court this time. And that would give me open discovery on all of their communications.
Yeah. Let's go. Let's get that discovery, Michael.
I get to prove that they're not lying, that I am lying. Right. So I get to go get all those communications and be like, I'm not lying. Look, that email did exist. Right.
But you bring up a really important point there that they would have to sue you in open court, right? And because most people don't know this, what I've been talking about on The Candace Show and what you've been sounding the alarm on for a long time now is that in arbitration, they don't have to follow the law. In arbitration, the arbitrators are explicitly not required to follow the law.
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Chapter 5: What is the role of Chief Justice John Roberts in arbitration expansion?
You bring up an important point to take a second to expand on. You say you can only get the justice you can afford. Because we've talked about a few examples here so far. And one thing that's really important, I think, to remind everyone every time. is you're one example of one woman that went through this in one industry with one company that went after you. And that was a toddler, Jim.
And he owns this like brand, Unleashed Brands, that owns a bunch of kids franchises and stuff like that. But you're just one example out of millions of Americans that go through this because it's not just one industry. It's you always go through these crazy lists of like, A, in your phone, there's like 20 to 30 arbitration agreements. And there's a crazy case about Uber that you can Google.
But all your apps come with arbitration agreements. Your phone itself comes with an arbitration agreement. Your house has an arbitration agreement. If you're renting, you have an arbitration agreement. If you're employed, you have an arbitration agreement.
Your vet, your nursing homes, your pediatric emergency rooms, right? All pediatricians offices at this point have added them. Dentists, orthodontists, you see it in, oh my gosh, funeral homes.
Wow. I mean, even a lot of products come with arbitration agreements. So you're in the position, right?
The 50s love that.
You're in this position now, whereas an American, yeah, you have constitutional rights normally, right? And we all expect that the courts will work properly. And so if a peasant kills a peasant, there's a court system that'll sort out the peasant squabbles.
But the moment that you get into anything goes wrong where you're up against a rich person, suddenly you are almost always already bound by an arbitration agreement. And so you suddenly do not have rights. Anytime that you're in a dispute against a corporation, a private equity group,
or a billionaire usually through one of those things, you immediately wind up realizing like, I already do not have rights. And so it's actually that All Americans do not have rights if they're against the oligarch class. You only have rights if you're against each other. Wow. And that is the definition of a two-tier justice system. And it's already in place. It's been in place for years.
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Chapter 6: What are the consequences of the Massage Envy case?
Chapter 7: How do arbitration agreements silence victims?
And actually, so when I started doing the research to kind of like build on the story that you were telling me, I started to find a lot of what essentially seems like propaganda about arbitration that is like legal publication sort of describing what the ideal of arbitration is, that it'll be faster, it'll be cheaper, it'll be way easier way to settle a dispute just out of court so you don't have to deal with all the fees.
You don't have to deal with all that stuff. And it makes it sound like a very reasonable idea. Yeah. And that is 100% not the reality. And it really is propaganda. And I don't know if it's necessarily coming down from law school into people's brains and they're just regurgitating it or if there's actually paid programs kind of pushing this stuff out or if it's a mixture or something, but...
So I'll take a little bit of that mantle up. First of all, this entire corruption has been propagated by really one man, which is horrifying to say. And I'm gonna have a hard time saying this because I don't agree with much of what he's done. But I disagree. But I do agree with some Chief Justice John Roberts has single handedly engineered this system.
Wow.
He has single-handedly expanded. The Federal Arbitration Act was very narrow when it was drafted. It is only through his rulings that it has been expanded like this.
Do you remember when he was put in place? How long he's been there?
Yeah, he's been there 20... I can look it up.
Maybe like... So he's been there a long time, walking the line further and further.
I hope you guys are enjoying the show. Please don't forget to like and subscribe. It helps the show a lot with the algorithm. Thank you. Further and further, right?
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Chapter 8: What solutions are proposed to reform arbitration?
Exactly.
And I like to believe... And there's a ton of responsibility on Congress. I'm not going to say like, oh, he did it. The Supreme Court can only do what Congress lets them do by failing to address issues in law. They're so happy to just write a law and be like, we did something. Look at this one thing we've done in the last four years.
And then to not actually put in enough nuance to properly legislate. And so you leave the courts to work it out. And that is a huge problem. And it's a bigger problem since Chevron has come down. Because at least then you had experts that got involved in the regulation of it. Chevron was good and it was bad. And there's going to be good outcomes and bad outcomes as a result.
But that's a court case that said wherever the legislature failed, the experts and the regulatory agencies could fill in the gaps. So if legislatures didn't understand water contamination, the experts that did understand water contamination would say how that was put into place. And Chevron allowed that. Well, now Chevron's gone.
And so there's going to be litigation after litigation tearing down any decision that was made based on Chevron over the last 20 years. And as a result, what I hope comes out of it, I think it's unlikely given the reality of our current legislative situation. But what I hope comes out of it is that it will force necessarily specificity in legislating.
Because if they don't use it, then the courts aren't going to enforce it because Chevron can no longer be relied on. That's how every gap in legislation was filled for the last decades. And so they either have to be specific in the way that they write a law or the law is not enforceable. It cannot be implemented.
Is Congress looking into this at all? Is there any solutions being proposed?
Oh, there are so many easy solutions to this. It's pathetic. How many easy solutions?
Let's require arbitrators to follow the law.
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