Digital Works Podcast
Episodes
Tim Woodall (Faber & Faber) on what the arts can learn from publishing (and vice-versa), the reality that your audience is not “everyone” (and that’s fine), and the value of brand-building
20 Nov 2025
Contributed by Lukas
A conversation with Tim Woodall, the former Director of Marketing at The Philharmonia, and the current Head of Direct to Consumer Marketing at indepen...
This is how we built...a platform for teaching music
03 Nov 2025
Contributed by Lukas
Aurora Classroom, from the Aurora Orchestra, began as an idea to convert a live children’s storytelling concert into a classroom resource during the...
This is how we built...an interactive longbow exhibit
08 Oct 2025
Contributed by Lukas
Ben Templeton is a writer, creative director and facilitator in the field of games and playful technology. For almost 20 years Ben has helped organisa...
Paula Bray (State Library Victoria) on the power of experimentation, the importance of advocacy and generosity, recognising that some things take time, and the value of clear and joined-up strategy
30 Sep 2025
Contributed by Lukas
A great conversation with Paula Bray. Paula is Chief Digital Officer at State Library Victoria in Melbourne. Over the last twenty years Paula has hel...
Brandon Powers on dance, technology, immersive experiences, reframing the role of the audience, working with engineers, and the importance of translation
21 Aug 2025
Contributed by Lukas
A chat with New York-based creative director and choreographer, Brandon Powers. Brandon works with technology to create experiences across physical an...
Neil Williams (BFI) on transforming organisations through digital, comparisons between the civil service and the cultural sector, working in the open, and intentionally not empire-building
16 Jul 2025
Contributed by Lukas
A conversation recorded in-person (hurray!) with the BFI's Exec Director of Technology and Digital Transformation, Neil Williams.Neil writes a re...
Tash Willcocks (TPX Impact) on navigating uncertainty, intellectual humility, leadership in turbulent times, why zebras don't get ulcers, the importance of structure in enabling agility, how to actually build psychological safety and more
10 Jun 2025
Contributed by Lukas
A wide-ranging chat with Tash Willcocks (Head of Learning Design at TPX Impact) on organisational culture, leadership, and how to deal with change a...
Emma Keith (National Theatre) on NT Live, remote audiences, experimentation, learning, thinking about value, leadership, and the importance of pilots
04 Apr 2025
Contributed by Lukas
A great chat with the National Theatre's outgoing Managing Director - Digital, Emma Keith.We talked about how digital practice has developed at t...
Beks Leary (National Gallery) on the challenges & opportunities of working in larger vs smaller teams, different ways of thinking about audiences, and the value of building meaningful relationships with creators
12 Mar 2025
Contributed by Lukas
A chat with Beks Leary, Senior Social Media and Content Lead at the National Gallery in London.We talked about Beks's career, which has encompass...
Mike Keating (Art Fund) on the collaborative development of AI policy, balancing the priorities of being both a membership and sector support organisation, and the impact of COVID on Art Fund's digital transformation
11 Feb 2025
Contributed by Lukas
A conversation with Art Fund's Associate Director of Digital Experience, Mike Keating.Most of our chat focused on Mike's relatively recent...
Episode 58 - Clare Reddington (Watershed) on leadership, digital confidence, organisational culture, and embracing risk
27 Sep 2024
Contributed by Lukas
A conversation with Watershed CEO, Clare Reddington.Watershed is an independent cinema, cultural hub, and home of the creative technology community, P...
Episode 057 - Ash and Katie, Bytes #13 - on the state of social in 2024, an AI policy from the National Library of Scotland, and a story which highlights the delicate nature of the internet
13 Sep 2024
Contributed by Lukas
The thirteenth episode of Bytes, where Ash and Katie discuss 3 (or 4) things from the latest Digital Works Newsletter.In this episode we'll be di...
Episode 056 - Dr Martin Poulter (Khalili Foundation) on building bridges between cultural heritage and Wikipedia and the transformative potential of taking a more open approach to content and knowledge
07 Aug 2024
Contributed by Lukas
Dr. Martin Poulter is Wikimedian in Residence at the Khalili Foundation.We hear how Martin moved from being a dedicated volunteer Wikipedia contributo...
Episode 055 - Ash and Katie, Bytes #12 - the habits of innovative councils, Google's research on the consumption habits of Gen Z, and a good idea from Friends of the Earth
02 Aug 2024
Contributed by Lukas
The twelfth in our new series, Bytes, where Ash and Katie discuss 3 (or 4) things from the latest Digital Works Newsletter.In this episode we'll ...
Episode 054 - Ross Eustis (SFJAZZ) on growing digital programmes from scratch, finding new audiences, learning from other cultural organisations, and the role of digital in enhancing the in-person experience
17 Jul 2024
Contributed by Lukas
A conversation with SFJAZZ's Director of Digital, Ross Eustis. Since 2020 SFJAZZ have developed a comprehensive programme of content for their di...
Episode 053 - Ash & Katie, Bytes #11 - Patreon's CEO on the "Future of Creativity on the Web", the demise of Deviantart and what this tells us about the wider internet, and an analysis of a tweet about cheeseburger salad
01 Jul 2024
Contributed by Lukas
The eleventh in our new series, Bytes, where Ash and Katie discuss 3 (or 4) things from the latest Digital Works Newsletter.In this episode we'll...
Episode 052 - Kate Carter (Edinburgh International Festival) on experiments with the audience experience
04 Jun 2024
Contributed by Lukas
We sit down with the brilliant Kate Carter, Director of Audiences at the Edinburgh International Festival. Kate shares the experiments that EIF have b...
Episode 051 - Ash & Katie, Bytes #10 - reflecting on key themes at this year's Digital Works Conference - asking the right questions, understanding audiences, focusing on accessibility, and learning from other sectors
28 May 2024
Contributed by Lukas
The tenth in our new series, Bytes, where Ash and Katie usually discuss 3 (or 4) things from the latest Digital Works Newsletter but in this episode a...
Episode 050 - Adam Stoneman (Muse-Tech Ireland) on the implications for the cultural sector of emerging technologies and the need for robust critical engagement with the opportunities and challenges these technologies pose
08 May 2024
Contributed by Lukas
A conversation with Adam Stoneman, founder of Ireland's Muse-Tech Working Group. Adam's career is a testament to the possibilities that can ...
Episode 049 - Ash & Katie, Bytes #9 - a conversation about digital media trends in 2024, museums joining the fediverse, attention metrics at the New York Times, and a creative use of AI
30 Apr 2024
Contributed by Lukas
The nineth in our new series, Bytes, where Ash and Katie discuss 3 (or 4) things from the latest Digital Works Newsletter.In this episode we'll b...
Episode 048 - Dr Brett Ashley Crawford and Paul Hansen on their new book 'Raising the Curtain. Technology Success Stories from Performing Arts Leaders and Artists'
10 Apr 2024
Contributed by Lukas
A conversation with Dr Brett Ashley Crawford and Paul Hansen. Their new book (Raising the Curtain. Technology Success Stories from Performing Arts Lea...
Episode 047 - Ash, Bytes #8 - Hilary Knight, Seb Chan, and Aled John on looking forward to the Digital Works Conference
04 Apr 2024
Contributed by Lukas
I chatted with Hilary Knight, Seb Chan, and Aled John to hear a bit more about what they'll be talking about at this month's Digital Works C...
Episode 046 - Michal Čudrnák (Slovak National Gallery) on building in-house teams, public-private partnerships, sector support, and the role digital can play in enhancing the in-person experience
18 Mar 2024
Contributed by Lukas
In this episode Ash chats to Michal Čudrnák Head of Digital Collections & Services at the Slovak National Gallery.We talk about the history of t...
Episode 045 - Ash & Katie, Bytes #7 - a conversation about advances and problems with AI, YouTube CEO's predictions for 2024, and shifts in how the web is monetised
04 Mar 2024
Contributed by Lukas
The seventh in our new series, Bytes, where Ash and Katie discuss 3 things from the latest Digital Works Newsletter.In this episode we'll be disc...
Episode 044 - Samantha King (VIVE Arts) on the conditions required for good work to happen, the financial and operational realities of creating immersive experiences, and how artistic and technology teams can work together
21 Feb 2024
Contributed by Lukas
A great conversation about immersive experiences with VIVE Arts' Head of Programme, Samantha King.We talked about a LOT including: the conditions...
Episode 043 - Ash & Katie, Bytes #6 - a conversation about platform ethics, highlighting the work of the National Gallery, and looking at the failed collab between Punchdrunk and Niantic
09 Feb 2024
Contributed by Lukas
The sixth in our new series, Bytes, where Ash and Katie discuss 3 things from the latest Digital Works Newsletter.In this episode we'll be discus...
Episode 042 - Stuart Buchanan (Sydney Opera House) on digital teams, international collaborations, reaching new audiences, experimentation, rights and IP, and artistic applications of AI
31 Jan 2024
Contributed by Lukas
We catch up with Sydney Opera House's Head of Screen, Stuart Buchanan. We talk about Stuart's new job title, how digital teams are structur...
Episode 041 - Haydn Corrodus on unleashing Social Media's potential for cultural organisations, the value of story-telling, understanding your audience, and being thoughtful about how you're showing up on social platforms
31 Dec 2023
Contributed by Lukas
Our last episode of 2023 is a conversation with Haydn Corrodus. Haydn is a social media and digital marketing consultant who was previously an Arts Co...
Episode 040 - Bytes #5, Ash and Katie reflect on 2023 looking at declining attention spans, AI challenges, shifts in where users are spending their time online, and some attempts at predicting priorities and trends for 2024
13 Dec 2023
Contributed by Lukas
In the last podcast episode of the year, Katie and Ash reflect on 2023 - picking a few of the most notable articles, podcasts, research reports, and n...
Episode 039 - Dr Carrie Goucher on meeting culture, the role of psychological safety, advice on how to improve the effectiveness of your meetings, and building trust in teams
06 Dec 2023
Contributed by Lukas
A conversation with Dr Carrie Goucher. Carrie helps people transform meetings and meeting culture. She has redesigned how we meet for the collaborativ...
Episode 038 - Ash & Katie, Bytes #4 - exploring 50 years of the internet, the ChatGPT store (and associated soap opera), the death of the social internet, and a polemic about SEO
22 Nov 2023
Contributed by Lukas
The fourth in our new series, Bytes, where Ash and Katie discuss 3 (actually 4) things from the latest Digital Works Newsletter.In this episode we&apo...
Episode 037 - Zoe Williams (Vagina Museum) on crowdfunding, owning your niche, building a community, dealing with censorship, ignoring the trolls, and having a sense of humour
09 Nov 2023
Contributed by Lukas
A chat with Zoe Williams, the Head of Communications and Fundraising at the Vagina Museum in London. We discuss their successful recent crowdfunding c...
Episode 036 - Ash & Katie, Bytes #3 - Exploring Twitter's transformation (/disintegration), Advances in AI, and the new Web Accessibility guidelines
25 Oct 2023
Contributed by Lukas
The third in our new series, Bytes, where Ash and Katie discuss 3 things from the latest Digital Works Newsletter.In this episode we'll be discus...
Episode 035 - Ash & Katie, Bytes #2 on the end of the Googleverse, using AI to mod games, and digital budgeting
03 Oct 2023
Contributed by Lukas
The second in our new series, Bytes, where Ash and Katie discuss 3 things from the latest Digital Works Newsletter.In this episode we'll be discu...
Episode 034 - George Montagu (FT Strategies) on getting to 1 million digital subscribers, creating meaningful metrics, and working with NT at Home
28 Sep 2023
Contributed by Lukas
A conversation with George Montagu, Head of Insights at FT Strategies. FT Strategies is the consulting arm of the Financial Times. George and I tal...
Episode 033 - Ash & Katie, Bytes #1 on Twitter's demise, ChatGPT's lies, and some research into social activity
19 Sep 2023
Contributed by Lukas
The first in our new series, Bytes, where Ash and Katie will be discussing 3 things from the latest Digital Works Newsletter.In this episode we'l...
Episode 032 - Fran Sanderson (Nesta) on shifting how they support the arts, what effective funding looks like, and thinking differently about value and risk
07 Sep 2023
Contributed by Lukas
A conversation with Fran Sanderson, Director of Arts Programmes and Investments at Nesta (which was originally set up in 1998 as the National Endowmen...
Episode 031 - Seb Chan (ACMI) on the power of 'digital imagination', the importance of experience-focused roles in museums, and understanding the importance of capital in predicting the future
14 Aug 2023
Contributed by Lukas
An incredibly wide-ranging conversation with Seb Chan, CEO and Director of ACMI (Australian Centre for the Moving Image).Seb talks about his backgroun...
Episode 030 - Fiona Morris (The Space) on what makes a successful digital project, the importance of digital skills, and the meaninglessness of the word 'digital'
03 Apr 2023
Contributed by Lukas
A conversation with CEO and Creative Director of The Space, Fiona Morris. The Space was founded in 2013 by Arts Council England and the BBC and is no...
Episode 029 - Maaike Verberk (DEN) on digital transformation, the importance of new ideas, understanding your audience, and the traits of digitally confident organisations
17 Feb 2023
Contributed by Lukas
A chat with Maaike Verberk, Managing Director of DEN, the Dutch Knowledge Institute for Culture & Digital Transformation. We talked about digital...
Episode 028 - Hilary Knight (AEA) on the importance of team culture, the value of being entertaining, and the strategic role of digital
07 Feb 2023
Contributed by Lukas
A great chat with Hilary Knight. We talk about the importance of team culture, the value of trying to be entertaining, the rigidity of the career path...
Episode 027 - Dr Richard Misek (University of Kent) on his research into digital culture during the pandemic, the economics of digital activity, and the access benefits of digital
05 Dec 2022
Contributed by Lukas
Dr Richard Misek is a Senior Lecturer in Film, School of Arts at the University of Kent. He is a film-maker and researcher, and was the Principal Inve...
Episode 026 - Nick Sherrard (Label Ventures) on experimentation and innovation, risk models, new approaches to partnership, and why some organisations might deserve to die
08 Nov 2022
Contributed by Lukas
A conversation with Nick Sherrard about experimentation and innovation. Nick is a Partner at Label Ventures, which is a venture studio in Edinburgh. N...
Episode 025 - Kati Price (V&A) reflecting on the impact of the pandemic on digital thinking, teams, and hiring, the importance of leadership, and being excited about the future
06 Oct 2022
Contributed by Lukas
Our first returning guest! Another brilliant conversation with Kati Price. Kati is Head of Digital Media and Publishing at Victoria and Albert Museum ...
Episode 024 - Nicholas Triantafyllou (National Theatre) on the importance of collaboration, what good leadership looks like, and the origins of NT at Home
22 Sep 2022
Contributed by Lukas
A lovely chat with Nicholas Triantafyllou. Nicholas is the Director of Information Technology at the National Theatre and has previously held technolo...
Episode 023 - Annette Mees (Audience Labs) on technology in cultural experiences, and hyper-reality opera
08 Sep 2022
Contributed by Lukas
A conversation with Annette Mees, Annette is an award-winning artistic director, creative producer and cultural strategist.Annette used to be Artistic...
Episode 022 - Stuart Buchanan (Sydney Opera House) on new ways of engaging with artists, institutional dynamics, and responding to the pandemic
25 Jul 2022
Contributed by Lukas
Back after a bit of a break with a chat with the Sydney Opera House's Head of Digital Programming, Stuart Buchanan. We chat rave culture, the Ro...
Episode 021 - Patrick Fox (Heart of Glass) on digital adoption, serendipity, and the digital divide
15 Nov 2021
Contributed by Lukas
In this episode we chat with Heart Of Glass CEO, Patrick Fox.Heart Of Glass are a St Helens, Merseyside-based collaborative and social arts agency. Th...
Episode 020 - Drew Graham (Barclays) on the similarities betwee the banking and cultural sectors, leadership, digital transformation, and the pace of change
03 Aug 2021
Contributed by Lukas
A really enjoyable chat with my pal, Drew. We compare and contrast the similarities and differences between the banking and cultural sectors.Drew in h...
Episode 019 - Simon Baker (Wise Children) on taking a DIY approach to digital, the potential of audio for storytelling, and understanding signal flow
21 Apr 2021
Contributed by Lukas
A lovely chat with Wise Children's Technical Director, Simon Baker. We talk about Simon's career, the DIY approach that Wise Children have t...
Episode 018 - Eva Liparova on remote creative teams, technologists and theatre practitioners working together, and designing your audience experience
07 Apr 2021
Contributed by Lukas
We're back! A conversation with theatre producer and digital product manager, Eva Liparova about the 'hyper reality opera experience' t...
Episode 017 - Robin Cantrill-Fenwick (Baker Richards) on pricing and distributing digital activity, segmentation models, and consumer psychology
21 Dec 2020
Contributed by Lukas
We sit down with Robin Cantrill-Fenwick, CEO of Baker Richards, to discuss the findings of their Culture Restart audience sentiment tracker. We explor...
Episode 016 - Matt Locke (Storythings) on remote audiences, attention patterns, formats, and shifts in behaviour
30 Nov 2020
Contributed by Lukas
A conversation with one of the Directors of Storythings, Matt Locke. We discuss digital audiences, attention patterns, formats, shifts in behaviour, a...
Episode 015 - Dr Kirsty Sedgman (University of Bristol) on audience experience, theatre etiquette, excluded audiences, and the democratising potential of digital
13 Nov 2020
Contributed by Lukas
In this episode I speak with award-winning cultural studies scholar, Dr Kirsty Sedgman. We talk about the audience experience - particularly within a ...
Episode 014 - Ankur Bahl (Sadler's Wells) on structuring digital teams, spending time on storytelling, choosing the right platforms, and audience responses to digital programming
14 Oct 2020
Contributed by Lukas
A conversation with Sadler's Wells' Head of Content & Audiences, Ankur Bahl. We chat about structuring digital teams, spending time foc...
Episode 013 - Linda Spurdle (Birmingham Museums Trust) on opening up access to their collection images, and working with Cold War Steve
22 Sep 2020
Contributed by Lukas
We sit down with Linda Spurdle, Digital Development Manager at Birmingham Museums Trust to talk about their recent Cut, Copy, Remix project which came...
Episode 012 - Aled John (Condé Nast) on fostering a culture of innovation, risk taking, and digital subscribers
07 Sep 2020
Contributed by Lukas
Aled is Head of Membership Strategy at Condé Nast and has previously worked at the Guardian and ITN. He also founded the payment solutions startup, P...
Episode 011 - David Collins (Opera North) on digital strategy, keeping audiences engaged, the nature of opera in the 21st century, and clarity of purpose
23 Jul 2020
Contributed by Lukas
We sit down with Opera North's Director of External Affairs, David Collins. We look at how strategic thinking that has been developed over recent...
Episode 010 - Abby Corfan (Donmar Warehouse) on reimagining work for digital delivery, recreating shared experiences, donations, and remote working
13 Jul 2020
Contributed by Lukas
A conversation with the Donmar Warehouse's Director of Marketing, Abby Corfan. We discuss what life has been like at the Donmar during lockdown, ...
Episode 009 - Hannah Hethmon (Better Lemon Creative Audio) on the history of podcasting in the cultural sector, the elements of a good podcast, and the unique relationship between podcast hosts and listeners
26 Jun 2020
Contributed by Lukas
Featuring a conversation with podcast host, producer, consultant and writer, Hannah Hethmon. We look at the history of podcasting in the cultural sect...
Episode 008 - Molly Barson and Will Cantler (MCC Theater) on learning how to do digital work, rehearsals in quarantine, the benefits of live chat, and reaching new audiences
12 Jun 2020
Contributed by Lukas
We sit down with MCC Theater's Artistic Director, Will Cantler, and Digital Marketing Manager, Molly Barson, to delve into their recent digital p...
Episode 007 - David Burgess (Apollo Fundraising) on the state of digital fundraising, inter-departmental collaboration, the importance of human connection, and behavioural pyschology
27 May 2020
Contributed by Lukas
A conversation with cultural fundraising consultant and director of Apollo Fundraising, David Burgess. We talk about the state of digital fundraising ...
Episode 006 - Chris Unitt (One Further) - live - on questioning the sector's surge in digital activity in response to the pandemic
07 May 2020
Contributed by Lukas
In this special 'live' recording of the podcast (a Zoom webinar with an audience of around 100 folks from around the world joining us) Ash d...
Episode 005 - Louise Cohen (Royal Academy of Arts) on the importance of strategy, and getting institutional buy-in
30 Apr 2020
Contributed by Lukas
A conversation with Louise Cohen, Head of Digital Content & Channels at the Royal Academy of Arts. We talk about the importance of strategy, how t...
Episode 004 - Kati Price (V&A) on how digital teams are structured, leadership, investment, and digital storytelling
30 Mar 2020
Contributed by Lukas
A conversation with the Victoria & Albert Museum's Head of Digital, Kati Price. We talk about the elements of digital success, Kati's wo...
Episode 003 - Robin Christopherson (AbilityNet) on the power of inclusive design, and the importance of accessible products and services
12 Mar 2020
Contributed by Lukas
This episode focuses on accessibility and inclusive design as we sit down for a chat with Robin Christopherson MBE, Head of Digital Inclusion at Abili...
Episode 002 - Katie Moffat (Audience Agency) on the usefulness of digital strategy, digital skills, and defining a digital mindset
21 Feb 2020
Contributed by Lukas
We sit down for a chat with Head of Digital at the Audience Agency, Katie Moffat to talk about her career, her thoughts about the usefulness of a digi...
Episode 001 - Mike Harris (Royal Academy of Arts) reflecting on 2 years in the sector
10 Feb 2020
Contributed by Lukas
In this first episode we grapple with trying to be concise, talk about recent Ofcom research around how young people are engaging with the internet, A...