Bringing in the guest experience with Jodi Bourne

Welcome to episode 8, in this episode I speak with my good friend and fifth-generation Texan, Jodi Bourne (no relation to Jason!). We delve into Jodi’s specialisations in the rental industry plus a quick peek into what Jodi will be delivering in the Direct Booking Success Summit in September.Jodi helps busy and frustrated hosts build a badass vacation rental business that WOWS their guests and increases direct bookings. She works with vacation rental, glamping, and boutique property management companies to build rewarding and successful hospitality businesses, create curated guest experiences and market their properties off of online travel agent sites like Airbnb and VRBO. Plus Jodi’s an advocate for industry-wide professionalism, sustainable tourism and booking direct.Topics discussed:What made Jodi want to specialise in vacation rentalsWhen the guest experience startsBuilding professionalism at the Vacation Rental Business SchoolThe secret sauce of being successful on social mediaKeeping away from shiny object syndrome and concentrate on what works for youAuthenticity in your marketingWhat direct booking success means to JodiCONNECT WITH Jenn Boyles:Website: https://directbookingsuccess.comFacebook: https://www.facebook.com/directbookingsuccessInstagram: https://www.instagram.com/directbookingsuccessLinkedIn: https://www.linkedin.com/in/jennboylesCONNECT WITH Jodi Bourne:Website: https://jodibourne.com/Facebook: https://www.facebook.com/HeyJodiBourneInstagram: https://www.instagram.com/heyjodibourneLinkedin:https://www.linkedin.com/in/jodibourne/Join me at the virtual Direct Booking Success Summit (27-29 September 2022). Get on the waitlist – https://www.directbookingsuccesssummit.com

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