E97: Simplifying Shopping: Inside the Guys Gifts Service

In this heartwarming episode of The Other 99% Podcast, Lisa and Susan chat with Kim Smith of Lemongrass Spa about her creative “Guys Gift Service.” Kim shares how a single customer request turned into a thriving annual tradition that helps men shop easily for the women in their lives. She walks listeners through how she personalizes each basket, collaborates with local makers, and uses simple systems like Project Broadcast to stay organized. The conversation highlights practical ways to simplify seasonal selling, connect with customers year-round, and make gift-giving effortless for everyone.Takeaways:Listen for Opportunity Make Shopping Effortless Collaborate Locally Use Simple Systems Don’t Limit SpendingMemorable Quotes: “Let them finish before you add them up and say anything else — what else can I get for you? We don’t know what people have in their back pocket.” – Kim Smith“We need to stop worrying about spending other people’s money; if they want what’s being offered, they’ll buy it.” – Lisa Duck“I love being the easy button so people can get what they actually want instead of perfume or a sweater they’ll never wear.” – Susan LarimerChapters:00:00 Introduction to Kim Smith and Her Journey02:30 Innovative Gift Solutions for Men07:05 Understanding Customer Preferences11:17 Expanding the Gift Service13:46 Memorable Gift Experiences15:56 Engaging Men in Shopping Events19:52 Leveraging Technology for Business Growth28:22 Final Thoughts and AdviceBe a audience member on the 100th Episode - https://lisaduck.com/100th-episode/ Find Kim on social: Facebook | LemongrassSpa#DirectSales #ConferenceHigh #BusinessGrowth #TheOther99%Podcast  Thank you for tuning in to The Other 99%. If you enjoyed this episode, please take a moment to rate and review the podcast—it helps us reach more listeners like you! Don’t forget to share this episode with your network and help spread the word.Subscribe now to never miss an episode and stay inspired in your direct sales journey!Plus be sure to follow The Other 99% Podcast on YouTubeInterested in being a guest? Share your story hereFind Lisa on social: Facebook | Instagram | YouTube | lisaduck.comGrab your ChatGPT Freebie hereExplore Lisa's ToolkitsFind Susan on social: Facebook | Instagram | YouTube | susanlarimer.comGrab your 5-Step Customer Care Cheat Sheet hereExplore Susan's ToolkitsDisclaimer: While we strive to provide valuable recommendations and insights, the opinions expressed in this podcast are those of the host and guests. We encourage you to conduct your own research before using any mentioned tools or services to ensure they align with your personal needs. Thank you for being part of The Other 99%!

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