How to be truly helpful when someone is upset

When someone is upset, one familiar response is to ignore it and forge ahead. Another is to try to make them feel better with kind reassurance. Both of these approaches are a version of “make it go away.” There’s a third, more fruitful approach: Turn toward it. Find the transcript with links here. To receive transcripts of new episodes automatically, subscribe at tammylenski.com/subscribe/.

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