Gear Change: A phone system is a data goldmine

In this Gear Change edition, Jackie Barker welcomes back Olly Harrison from Green IP to bust common myths about telephony in automotive.They explore how agent AI, flexible contracts, and sustainability initiatives are reshaping the telco landscape—and why dealerships should rethink what their phone systems can really do.They discuss: Why telephony isn’t as complex or outdated as you might think Moving away from rigid 7-year deals to flexible, rolling terms contracts Green IP’s Project Earth initiative to offset emissions How AI summaries and agent AI are transforming customer experience What automotive can learn from hotels about personalization and efficiencyDrivetime is designed to help you navigate the fast-moving world of innovation. Hosted on Acast. See acast.com/privacy for more information.

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