Episode 122: Liz Allan and Kate Tyrrell - “Plugging into the Future” Improving the EV Charging Experience

We love hearing from you! After listening to an episode, if you’d like to share a comment or ask a question, just click here to send us your message.Episode 122: Liz Allan and Kate Tyrrell -“Plugging into the Future” Improving the EV Charging Experience. In this special episode of the Electric Evolution Podcast, Liz Allan flips the script as she becomes the interviewee. Joining her is Kate Tyrrell from ChargeSafe, who leads the discussion on Full Circle CI’s white paper, “Plugging Into the Future”, and the insights it provides for Charge Point Operators (CPOs) in improving the EV driver experience. Together, they discuss practical steps to improve EV charging infrastructure, from enhancing accessibility and user experience to building trust through education and seamless customer support.Quote of the episode: “Simplifying the charging experience isn’t just about convenience, it’s about building trust and increasing utilisation by delivering a seamless service for drivers.” – Liz AllanLiz Allan Bio:Liz Allan is the Managing Director of Full Circle CI, specialising in continuous improvement for the EV charging sector. With a focus on enhancing customer journeys and operational efficiency, Liz combines her expertise and personal EV experience to help businesses create seamless and inclusive charging solutions.Liz Allan Links:Full Circle CI Diagnostic: “Charge Up Your Success” Charge Point Operator Diagnostic https://fullcircleci.scoreapp.com“Plugging into the Future” White Paper: https://fullcircleci.co.uk/plugging-into-the-future-whitepaperKate TyrrellKate Tyrrell is the founder and CEO of ChargeSafe, the UK’s first EV charging site accreditation body. Passionate about safety and accessibility, Kate works with Charge Point Operators to ensure infrastructure is inclusive, user-friendly, and meets the needs of all EV drivers.Kate Tyrrell Links: Website: https://www.chargesafe.ukLinkedIn: https://www.linkedin.com/in/kate-tyrrellEpisode Keywords:EV Charging, Plugging into the Future, Customer Experience, Accessibility, Charging Infrastructure, Driver Education, Trust Building, Continuous ImprovementEpisode Hashtags:#EVCharging #CustomerExperience #Accessibility #ChargingISupport the showIf you enjoyed this episode of Electric Evolution, please take a moment to leave us a review on your favourite podcast platform. Your feedback helps us improve and enables more people to discover valuable insights from our amazing guests.Click the link below to find out how to add a review on Apple or Spotify https://bit.ly/4dtiMJK The Electric Evolution Podcast is proudly produced by Podforge, helping purpose-driven voices be heard. Links for Full Circle CI:Visit our website: https://fullcircleci.co.uk/podcasts Electric Evolution LinkedIn Page: https://www.linkedin.com/company/electric-evolution-podcast Support our podcast here: https://www.buymeacoffee.com/electricevolutionpodcast

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