In this episode of Enterprise Alchemy, Anthony Nash speaks with Sarah Cugini, Managing Director and COO at NPXcel. They discuss Sarah's unique background in mathematics and how it informs her approach to marketing and customer experience. The conversation delves into the importance of understanding the customer lifecycle, the misuse of NPS surveys, and the critical role of hiring the right people for customer-facing roles.
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3ª PARTE | 17 DIC 2025 | EL PARTIDAZO DE COPE
01 Jan 1970
El Partidazo de COPE
13:00H | 21 DIC 2025 | Fin de Semana
01 Jan 1970
Fin de Semana
12:00H | 21 DIC 2025 | Fin de Semana
01 Jan 1970
Fin de Semana
10:00H | 21 DIC 2025 | Fin de Semana
01 Jan 1970
Fin de Semana
13:00H | 20 DIC 2025 | Fin de Semana
01 Jan 1970
Fin de Semana
12:00H | 20 DIC 2025 | Fin de Semana
01 Jan 1970
Fin de Semana