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The Secret to Great Tech Content? A Masterclass in Storytelling

04 Jul 2025

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In this episode, I chat with the legendary Tony Redmond, a prolific writer and author of "Office 365 for IT Pros". Tony shares unfiltered insights from his career, critiques the state of technical writing and AI, and discusses the challenges with PowerShell and the future of AI agents in the Microsoft ecosystem.Subscribe with your favorite podcast player or watch on YouTube 👇About Tony RedmondTony Redmond is a well-known and prolific writer in the Microsoft 365 space. After a long career in large tech companies like Digital, Compaq, and HP, where he rose to the level of Vice President, he became an independent consultant and author in 2010. He is the lead author of the widely respected and continuously updated e-book, "Office 365 for IT Pros," and "Automating Microsoft 365 with PowerShell."LinkedIn - https://www.linkedin.com/in/tonyredmond/ 🔗 Related Links* Office 365 for IT Pros (Book) - https://office365itpros.com * Practical 365 - https://practical365.com📗 Chapters00:00 Intro 03:50 Tony's career and lessons from corporate life 09:06 The story behind the "Office 365 for IT Pros" book 21:35 Tony's rules for great technical writing 25:31 The problem with duplicate content and AI summaries 36:31 A critique of the Graph PowerShell SDK 45:15 The dangers of AI and the need for guardrails 50:57 Microsoft's mistake: Rushing tech without guardrails 55:04 The cyclical nature of technology and IT challengesPodcast Apps🎙️ Entra.Chat - https://entra.chat🎧 Apple Podcast → https://entra.chat/apple📺 YouTube → https://entra.chat/youtube📺 Spotify → https://entra.chat/spotify🎧 Overcast → https://entra.chat/overcast🎧 Pocketcast → https://entra.chat/pocketcast🎧 Others → https://entra.chat/rssMerill's socials📺 YouTube → youtube.com/@merillx👔 LinkedIn → linkedin.com/in/merill🐤 Twitter → twitter.com/merill🕺 TikTok → tiktok.com/@merillf🦋 Bluesky → bsky.app/profile/merill.net🐘 Mastodon → infosec.exchange/@merill🧵 Threads → threads.net/@merillf🤖 GitHub → github.com/merill Get full access to Entra.News - Your weekly dose of Microsoft Entra at entra.news/subscribe

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