19 - Falon Bilderback

Welcome back to the Equal Parts Coffee Podcast! 

Falon Bilderback joins us for Episode 19 and we dive into her experience at Mundos Coffee.

Podium Coffee Club. The only coffee subscription to partner exclusively with champion roasters. Sign up using the link below:https://podiumcoffeeclub.sjv.io/9La47eWe drink Costa Rica - San Diego from Utopian Coffeeutopiancoffee.com00:00 – Intro00:47 – Falon Bilderback 01:47 – Podium Coffee Club Unboxing 03:31 – What We're Drinking04:51 – Roast Levels in Specialty Coffee 06:26 – Seasonal Coffee Vibes 08:04 – Podium Subscription Details 11:45 – Working At Mundos13:57 – Cafe Culture & Team 15:28 – Latte Art & Skill Progression 19:59 – Training Programs 25:25 – Handling Difficult Customers 33:22 – The Critical Register Role 35:30 – Leading & Accountability 37:47 – What We Love About Coffee 41:04 – Looking Ahead 52:31 – Outro & Final Thoughts

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