It Pays to Take Speak Up Seriously

In this episode, Charles Cain, Forensic & Integrity Services managing director at Ernst & Young LLP, discusses the risks that organizations run when they fail to take their speak-up reporting seriously. Sometimes, companies either can’t—or won’t—take proper action on reports of misconduct that have been surfaced, and when that happens, the culture's sense of organizational justice suffers. Once that corrosive effect takes root within a culture it can be very, very difficult to address it before some truly unfortunate things happen. 1:52: The damage done to businesses when speak-up programs falter 2:46: Where companies drop the ball on receiving and investigating reports of misconduct 3:42: How botched speak-up corrodes organizational trust 4:57: Recommendations for how organizations can address a weak or malfunctioning speak-up program 6:34: When speak-up systems work in public

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