The Talent Shift Happening in Freight

What happens when the company you helped grow suddenly shuts down? For Mia Mazel, it sparked the launch of a brand new one, Talento. Recorded live at TMSA Elevate in Austin, this conversation with Mia explores her journey from grad student to logistics leader, how she navigated the closure of Sworkz, and how Talento is redefining nearshore staffing with a tech-first mindset. She shares how adversity turned into opportunity, why supply chain pricing teams are ripe for transformation, and how blending AI with human expertise creates smarter operations, not job replacements. Key takeaways: Mia launched Talento just 72 hours after her former company shut down, retaining customers and building new processes on the fly. Talento provides talent management solutions and AI-powered tools for supply chain companies with a focus on operational simplicity. Nearshore teams can do far more than customer service, especially in pricing, sales, and data. Mia aims to act as a partner, not just a service provider, offering guidance even when clients aren’t sure where to start. Building brand trust means creating a business that can thrive without being dependent on one person.LINKS:Mia's LinkedInTalento WebsiteWATCH THE FULL EPISODE HEREFeedback? Ideas for a future episode? Shoot us a text here to let us know. -----------------------------------------THANK YOU TO OUR SPONSORS! SPI Logistics has been a Day 1 supporter of this podcast which is why we're proud to promote them in every episode. During that time, we've gotten to know the team and their agents to confidently say they are the best home for freight agents in North America for 40 years and counting. Listen to past episodes to hear why. CargoRex is the search engine for the logistics industry—connecting LSPs with the right tools, services, events, and creators to explore, discover, and evolve. Digital Dispatch manages and maximizes your #1 sales tool with a website that establishes trust and builds rock-solid relationships with your leads and customers.

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