EP096: City Planning, Flame Fanning, and Palm Scanning!

Learn about the connected community of the future, the response to the robot invasion, and paying for anything with one hand behind your back. Bite-Sized Delight From the Episode: • Connect it All Together - Toyota's new Woven City promises to combine environmentally friendly buildings, modern technology, and immersive experiences into the city of the future. • When Everyone Focuses on Technology, Go Back to Basics to Stand Out - FirstBank positions itself against the competition by offering 24/7 human support - instead of chatbots and AI-enabled assistants. • Make it Beyond Easy for Your Customers to Pay - Amazon is betting on a new technology that will make payment so easy, customers will just need to wave their hand. Are You Looking for Things We Referenced? • Toyota's Creepy New "Prototype Town" is a Real-Life Westworld - by Lilly Smith, FastCompany.com • FirstBank • Cash, Plastic or Hand? Amazon Envisions Paying with a Wave - by AnnaMaria Andriotis, Wall Street Journal Get more resources and the full show notes at http://ExperienceThisShow.com. See you next week!

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