Game-Day Gold: Key Takeaways in Stadium Operations, Event Management and Guest Experience

In this episode of Facility Voices, David Trask is joined by Fletcher Coffman, Senior Director of Operations at the Washington Commanders. Fletcher shares insights into his role, overseeing engineering, facilities, logistics, and more within the organization. They discuss the Commanders' recent transition to a new ownership group and the exciting improvements in store for the team. Fletcher highlights the importance of enhancing the fan experience and community impact as the team prepares for the future.Fletcher also talks about the unique challenges of managing a stadium that hosts a wide variety of events, from NFL games to major concerts, and the meticulous planning involved in ensuring every event runs smoothly. Whether it's coordinating with local law enforcement or preparing for a back-to-back concert weekend, Fletcher's team is always working to improve the experience for event atendees. Tune in to learn more about the behind-the-scenes efforts that keep a major sports venue running and the future plans for the Washington Commanders.--------------------------------------------------------------------------------------------------------------------Fletcher Coffman has an extensive background in operations and facilities management. With experience at various organizations such as Washington Commanders, The George Washington University, City of Round Rock, and West Virginia University Student Recreation Center, Fletcher has held roles such as Senior Director of Operations, Director of Athletics Facilities, and Director of Operations. Fletcher holds a Master of Science in Sport Administration/Management from West Virginia University and a Bachelor of Arts in Sport Administration/Management from Bethany College.Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

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