Fearless Females Podcast (supported by Westpac)

Cara Miller - Meet The Disruptor Who is Transforming Health Profitably Through Empathy

27 Oct 2025

Audio

Description

“I don’t like saying I’m a hospital CEO - healthcare management takes a team.” In this candid conversation, Cara Miller, CEO of North Eastern Community Hospital (and current National Chairperson of AHPRA), shares how she’s challenging the status quo with a patient-centred, staff-first, tech-enabled model of care.Cara traces her path from sick kid turned St John Cadet to radiographer and sonographer - then the defining moment that set her leadership compass: pausing a routine scan to properly care for an unexpected twin pregnancy, even when the system pushed for speed and profit over patient care. That became her blueprint: respect the patient, invest in people, and build systems that make the right thing the easy thing.We dig into how she embraces regulation (don’t evade it - innovate within it), the practical role of AI and automation to put attention back on patients, and the culture shifts that keep hospitals human (from greeting night-shift cleaners to flattening hierarchy while staying accountable). Cara’s leadership mantras land hard and useful: tackle the hardest problem first, don’t be afraid to lead, and her mic-drop: “If you’re not using data to inform decisions, you’re not making good decisions.”In this episode:1. The moment that mattered: choosing patient dignity over throughput and why people → patients → profit (in that order).2. Innovation inside the rules: embracing regulators and making compliance-by-design the engine of improvement.3. Tech that gives time back: AI note - taking, smarter workflows, and the non-negotiable human touch.4. Team, not titles: building high performance through gratitude, visibility and clear accountability.5. Put a bounce back in your step: the importance of surrounding yourself with like-minded people.6. Networking without the ick: lead with generosity, make it a safe space, and invite the introverts in.7. Leadership with courage: tough calls, constrained budgets, and data dashboards that keep you honest.Even the best ideas need backing. Westpac has doubled its Female Entrepreneurs Fund to $1B and offers the Startup Business Loan, apply with your business plan and budget projections for up to $50K unsecured. Learn more: search “Westpac supporting female founders.” Eligibility, credit criteria, fees & charges, and T&Cs apply. General advice only.Helpful links: Discover more about our hosts, Kelly and Anna by visiting www.edibleblooms.com.au and www.palasjewellery.com If this episode lifted you, hit Follow, drop a quick comment and share it with someone who’s building better systems for people.

Transcription

This episode hasn't been transcribed yet

Help us prioritize this episode for transcription by upvoting it.

0 upvotes

🗳️ Sign in to Upvote

Popular episodes get transcribed faster

Other recent transcribed episodes

Transcribed and ready to explore now

3ª PARTE | 17 DIC 2025 | EL PARTIDAZO DE COPE

01 Jan 1970

El Partidazo de COPE

13:00H | 21 DIC 2025 | Fin de Semana

01 Jan 1970

Fin de Semana

12:00H | 21 DIC 2025 | Fin de Semana

01 Jan 1970

Fin de Semana

10:00H | 21 DIC 2025 | Fin de Semana

01 Jan 1970

Fin de Semana

13:00H | 20 DIC 2025 | Fin de Semana

01 Jan 1970

Fin de Semana

12:00H | 20 DIC 2025 | Fin de Semana

01 Jan 1970

Fin de Semana

Comments

There are no comments yet.

Please log in to write the first comment.

Report any issue

Fearless Females Podcast (supported by Westpac)

Cara Miller - Meet The Disruptor Who is Transforming Health Profitably Through Empathy

This episode hasn't been transcribed yet

Other recent transcribed episodes

3ª PARTE | 17 DIC 2025 | EL PARTIDAZO DE COPE

13:00H | 21 DIC 2025 | Fin de Semana

12:00H | 21 DIC 2025 | Fin de Semana

10:00H | 21 DIC 2025 | Fin de Semana

13:00H | 20 DIC 2025 | Fin de Semana

12:00H | 20 DIC 2025 | Fin de Semana

Sign in to Audioscrape

Share this moment