Fintech Leaders

How René Lacerte Built Bill.com into a Multi-Billion FinTech Powerhouse that Processes 1% of US GDP Annually

25 Nov 2025

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Send us a textMiguel Armaza sits down with René Lacerte, founder and CEO of Bill, one of the fintech industry’s most successful and enduring leaders. From building PayCycle in the 1990s to now leading a publicly-traded company powering the “Fortune 5 Million”—the SMBs that are the backbone of America—René brings nearly three decades of hands-on experience in financial operations, product innovation, and organizational culture.In this episode, René shares his singular journey, starting with childhood influences from a family steeped in entrepreneurship and jazz music, and moving through decades of building for small and mid-sized businesses. He dives deep into why serving SMBs is both uniquely challenging and vital for communities, and reveals how Bill processes over a trillion dollars annually for nearly half a million clients across the US, in partnership with more than 9,000 accounting firms.René also shares rapid-fire insights on metrics he obsesses over (customer happiness and escalations), the importance of deep networks for founder success, and why investing in culture is the ultimate bet for long-term company excellence.A must-listen for founders, fintech builders, and anyone passionate about the future of entrepreneurship, financial technology, and the creative power of small businesses.Timestamped Overview00:00 Intro & René Lacerte’s Background04:41 Piano passion and perseverance07:34 Dreaming of Wyntons Talent11:52 SMBs community and identity16:15 Entrepreneurship Requires Growth and Accountability18:39 Being present and appreciating20:11 Tech inspiration for SMBs25:37 Scorecards Over Job Descriptions29:47 AI Enhancing Creativity and Impact33:09 Touchless Workflow Automation35:38 Trust, data, and fintech success39:07 Financial ecosystem and acquisitions41:39 Embracing healthy workplace conflict45:42 The Power of Networking48:54 Celebration honors collective effort51:48 The lasting impact of gratitude

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3ª PARTE | 17 DIC 2025 | EL PARTIDAZO DE COPE

01 Jan 1970

El Partidazo de COPE

13:00H | 21 DIC 2025 | Fin de Semana

01 Jan 1970

Fin de Semana

12:00H | 21 DIC 2025 | Fin de Semana

01 Jan 1970

Fin de Semana

10:00H | 21 DIC 2025 | Fin de Semana

01 Jan 1970

Fin de Semana

13:00H | 20 DIC 2025 | Fin de Semana

01 Jan 1970

Fin de Semana

12:00H | 20 DIC 2025 | Fin de Semana

01 Jan 1970

Fin de Semana

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Fintech Leaders

How René Lacerte Built Bill.com into a Multi-Billion FinTech Powerhouse that Processes 1% of US GDP Annually

This episode hasn't been transcribed yet

Other recent transcribed episodes

3ª PARTE | 17 DIC 2025 | EL PARTIDAZO DE COPE

13:00H | 21 DIC 2025 | Fin de Semana

12:00H | 21 DIC 2025 | Fin de Semana

10:00H | 21 DIC 2025 | Fin de Semana

13:00H | 20 DIC 2025 | Fin de Semana

12:00H | 20 DIC 2025 | Fin de Semana

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