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Healthcare IT Today Interviews

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Fixing Referrals: Golden opportunity to Become More Patient Centric

23 Sep 2021

Contributed by Lukas

Patients and physicians hate the referral process. It's inefficient, full of gaps and is frustrating for everyone involved. Yet the solution is simple...

MEDITECH EHR Migration and Legacy Data Management

22 Sep 2021

Contributed by Lukas

In order to share Magnolia Regional Health Center’s experience migrating EHRs, we sat down with Brian Davis, CHCIO, Chief Information Officer at Mag...

Healthcare Security with Leon Lerman, CEO of Cynerio

15 Sep 2021

Contributed by Lukas

We recently talked with Leon Lerman, CEO & Co-Founder of Cynerio, the leading provider of IoT cybersecurity and asset management solutions, a...

Insights Into EHR Documentation Workstations

14 Sep 2021

Contributed by Lukas

I recently sat down with Kevin Bridges, VP of Marketing and Business Development, and Marc LaFleur, VP of New Customer Development at Enovate Med...

Memorial Health System Expands Use of Lifelink Chatbot Beyond COVID Screening

07 Sep 2021

Contributed by Lukas

Memorial Health System (MHS) rapidly implemented Lifelink's conversational AI platform to help triage patients during COVID. Now that the pandemic is ...

DirectTrust Incorporates SAFE Identity Assets As New DirectTrust Framework

02 Sep 2021

Contributed by Lukas

While many people know DirectTrust for their work with direct messaging, over the years they’ve been doing more and more work when it comes to build...

Interview with Gerry Blass from ComplyAssistant

27 Jul 2021

Contributed by Lukas

In a recent discussion with Gerry Blass, President & CEO of ComplyAssistant, he pointed out a number of things about ransomware that make it a uni...

Mothers in Medicine Fund - Supporting the Childcare Needs of Women in Healthcare

20 Jul 2021

Contributed by Lukas

A few good women in healthcare IT have put together an initiative that I thought would be worth highlighting to the health IT community at large.&nbsp...

Patient Advocate and SDOH Expert, Janice Tufte

13 Jul 2021

Contributed by Lukas

If you want to know about SDoH (Social Determinants of Health), who better to go to than a patient who's been working on SDoH for years.  That's ...

Waiting Room and Physician Scheduling with DOCPACE

08 Jul 2021

Contributed by Lukas

Shelby Sanderford, Founder & CEO of DOCPACE, is an expert on the waiting room in healthcare given DOCPACE's experience offering a virtual waiting ...

A Primary Care Physician's Experience With RPM and NavCare

06 Jul 2021

Contributed by Lukas

Remote Patient Monitoring does not have to be a complex endeavor. Dr. Coffin, CTO and Professor at Medical College of Georgia, Department of Family Me...

Specialty Telehealth Business Dynamics

01 Jul 2021

Contributed by Lukas

If you’ve followed Healthcare IT Today and our Health IT Interviews podcast, you know it’s pretty rare that I have the same guest on the show and ...

Patient Benefit Dashboard Prove the Value of Telehealth at PHSA

29 Jun 2021

Contributed by Lukas

Healthcare organizations in the province of British Columbia rapidly rolled-out telehealth technologies during the pandemic, just like many others did...

NYCHH continues to benefit from COVID texting solution 1 year later

24 Jun 2021

Contributed by Lukas

A simple text-based patient monitoring and outreach solution deployed in just 8 days by New York City Health + Hospitals (NYCHH) at the start of the C...

CAMH Adds Patient Stories to Cerner & Everyone Loves It

22 Jun 2021

Contributed by Lukas

Patient stories are powerful, but there is no easy way to capture them in a standard EHR. The Centre for Addiction and Mental Health (CAMH) overcame t...

Blackberry Warns: Security Threats Loom as People Return to the Office

17 Jun 2021

Contributed by Lukas

In a recent survey conducted by Blackberry, 9 out of 10 respondents reported that they were concerned about staff returning from work-at-home with sys...

#HITtheTrails with the HIT Like a Girl Podcast

15 Jun 2021

Contributed by Lukas

Joy Rios (@askjoyrios) and Shereese Maynard (@ShereeseMayMba) are just starting on an epic 3 month journey called #HITtheTrails where they're doi...

Life Flows Through Our Software - An Interview with Top Dedalus Executive, Damon Auer

10 Jun 2021

Contributed by Lukas

When a company leads with the statement that "Life Flows Through Our Software", I get really intrigued and had to learn more about Dedalus.  What...

Using Marketing and Storytelling to Improve Healthcare Security

08 Jun 2021

Contributed by Lukas

Far too often in healthcare security I hear CIOs and CISOs talking about the technology side of security.  It's easy to talk about buying firewal...

Synthetic Data in Healthcare with MDClone

03 Jun 2021

Contributed by Lukas

Many of the health IT innovations today are happening on the back of health data.  I don’t think anyone would disagree that future health IT in...

Addressing Vaccine Inequity is More Than a Moral Issue

31 May 2021

Contributed by Lukas

COVID disproportionately affected the elderly, the working poor, and visible minorities. This inequity, if not addressed, has the potential to blunt t...

Suzanne Hendery: Making A Difference

28 May 2021

Contributed by Lukas

In just four short years, Suzanne Hendery and her marketing team at Renown Health have established themselves as a social media savvy, internationally...

RPM (Remote Patient Monitoring) gaining momentum according to Xealth

26 May 2021

Contributed by Lukas

There has been a lot of chatter recently about Remote Patient Monitoring (RPM), but is it real?  Xealth, makers of a platform that allows physici...

What Does Remote Patient Monitoring and Chronic Care Management Really Take?

24 May 2021

Contributed by Lukas

Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) was growing before COVID and it's gaining even more traction since.  However, m...

ServiceNow Working to Solve the COVID Vaccine “Last Mile” Challenge

21 May 2021

Contributed by Lukas

ServiceNow, a company that delivers digital workflows through a SaaS platform, has quietly been working with healthcare providers on their vaccine dis...

Data Centers Anticipating Growth in Healthcare - An Interview with Switch

19 May 2021

Contributed by Lukas

Healthcare applications are increasing in complexity. Health data continues to grow exponentially. To avoid being drowned in this technology deluge, h...

A Digital Stethoscope for Remote Patient Monitoring (RPM)

17 May 2021

Contributed by Lukas

When did you last see an innovation on the stethoscope?  Maybe never.  For iconic as the stethoscope is, it's gone through very little innov...

A Physician Perspective on Telehealth

14 May 2021

Contributed by Lukas

To better understand telehealth from a physician perspective, we sat down with Dr. Mia Finkelston, Senior Medical Director at Amwell, to talk about wh...

Dalton Patterson - Healthcare Marketing

12 May 2021

Contributed by Lukas

Dalton Patterson, winner of the 2020 HITMC Award for Rising Star in Health IT,  serves as the Digital Marketing Manager for CorroHealth.  &n...

Free Telehealth - An Interview with the Founder of doxy.me

10 May 2021

Contributed by Lukas

In order to learn more about the Free telehealth solution offered by doxy.me, we sat down with Brandon Welch, CEO and Founder of doxy.me.  Along ...

A Look at the Financial Impact of COVID on Healthcare Organizations

07 May 2021

Contributed by Lukas

When the pandemic hit, healthcare organizations went through a period where it was a challenge for some to get the cash they needed to run their opera...

Climbing the Ranks: How Laura Bastardi Accelerated Her Healthcare Marketing Career in Only 2 Years

05 May 2021

Contributed by Lukas

Laura Bastardi, winner of the 2020 HITMC Award for Rising Star at an Agency, started at Matter Communications as an intern after she graduated. Her ro...

Internal vs. External Marketing Teams & Why Marketing Needs a Seat At The Leadership Table

03 May 2021

Contributed by Lukas

Hear Claire Pfarr discusses marketing staffing - hiring internal versus external and why marketing needs to have a seat at the leadership table. &nbsp...

A Look at Humanizing Healthcare and the Telehealth Landscape

30 Apr 2021

Contributed by Lukas

After learning about the business agreement to combine UpHealth with Cloudbreak Health, I wanted to sit down with Jamey Edwards, CEO & Co-Founder ...

Healthcare Chatbots with the CEO of LifeLink

28 Apr 2021

Contributed by Lukas

One area of healthcare that's exploding is the use of AI and chatbots.  It makes sense that healthcare is having to do more with less and there a...

Surprise. Email Most Effective During COVID-19 for Communication.

26 Apr 2021

Contributed by Lukas

50% of respondents to a recent survey said EMAIL was the most effective form of hospital-wide communications during the pandemic. This easily beat out...

5 Ways GIS Can Improve COVID Vaccine Distribution

23 Apr 2021

Contributed by Lukas

COVID vaccinations are not happening at the pace we need. Geographic Information Systems (GIS) can simplify the planning and logistics of administerin...

From RFPs to Healthcare Marketing Leader and Award Winner

21 Apr 2021

Contributed by Lukas

Larry Kaiser, winner of the 2020 HITMC Award for Health IT Marketer of the Year, started his career in healthcare marketing writing RFP responses for ...

PointClickCare Enters Acute Care Market with Collective Medical Acquisition

19 Apr 2021

Contributed by Lukas

PointClickCare, the market leader in the long-term post-acute care (LTPAC) space, makes its first meaningful foray into the acute care market with the...

What Makes Specialty Acute Care Telehealth Different?

16 Apr 2021

Contributed by Lukas

We've all seen the explosion of telehealth thanks to COVID-19.  What most people don't realize is that there are a lot of different types of "tel...

Revenue Cycle Management Key to Healthcare Recovery

14 Apr 2021

Contributed by Lukas

COVID-19 has put an enormous financial strain on physician practices.  Many had to shut down or severely restrict the number of patient visits. A...

Healthcare Websites Shouldn't Be Like Amazon

12 Apr 2021

Contributed by Lukas

Many healthcare organizations have set their sights on Amazon as the exemplar to strive towards. They are held as the best practice when it comes to c...

Health IT's Role in the COVID-19 Vaccine Rollout

09 Apr 2021

Contributed by Lukas

As the COVID-19 vaccine is rolled out across the world, it raises a lot of interesting questions about health IT's role in all of it.  To better ...

New SDoH (Social Determinants of Health) Solution

07 Apr 2021

Contributed by Lukas

In this interview, we sit down with Tim Suther, Senior Vice President & General Manager, Data Solutions at Change Healthcare to discuss their newl...

Step Aside iPhone. Zebra Devices Now Support Epic Rover

05 Apr 2021

Contributed by Lukas

Zebra Technologies recently announced that their TC52-HC handheld touch computer was approved for use with Rover, Epic’s mobile app and in so doing ...

AliveCor Overview with Founder Dr. David Albert

02 Apr 2021

Contributed by Lukas

While many people have come to know EKG technology thanks to Apple incorporating it into their watch, AliveCor has been doing it for much longer. &nbs...

Still Standing - 2020 Strategic Healthcare Marketing Plans

31 Mar 2021

Contributed by Lukas

Despite the pandemic, Providence St. Joseph Health did not rip up their 2020 strategic plan. Instead they remained focused and used it to guide their ...

Idion: Fashion Fad Becomes Patient Innovation

29 Mar 2021

Contributed by Lukas

It is not often that an innovation leaps from the world of fashion to healthcare, yet that is exactly what happened with Idion’s skin-applied techno...

A Caregiver's Prior Auth Experience and What Can Be Done to Improve the Experience

26 Mar 2021

Contributed by Lukas

I know that many doctor like to complain about clicks, but something they hate even more than clicks is prior auths (prior authorizations).  I’...

21st Century Cures Act - An HIM Professional Perspective

24 Mar 2021

Contributed by Lukas

Healthcare IT Today recently sat down with Sue Chamberlain, MSCTE, RHIA, CCS-P, CDIP, VP, Compliance and Education at RRS Medical, to talk about ...

New AI Model for COVID-19 Patients in the ED Using a Federated Learning Approach

22 Mar 2021

Contributed by Lukas

We’ve all known that data and AI was going to come together to make healthcare better.  We’ve seen it in fits and starts for a long time. &nb...

Barby Ingle. Tireless Patient Advocate. HITMC Award Winner

19 Mar 2021

Contributed by Lukas

We sit down to learn more about the amazing work that Barby Ingle is doing for patients and healthcare in general. She was the winner of the 2020 Medi...

Ambient Clinical Voice Technology - Speke from Soundlines

17 Mar 2021

Contributed by Lukas

To learn more about Speke and Soundlines approach to clinical documentation and ambient clinical voice technology, check out my interterview with Frid...

What healthcare needs to do to be more secure

15 Mar 2021

Contributed by Lukas

Cyber attacks in healthcare are on the rise and as more organizations adopt new connected devices and systems, the points of vulnerability are multipl...

Achieving Fluid Telehealth: How to Create a Virtual Care Infrastructure

12 Mar 2021

Contributed by Lukas

There's no topic in healthcare that's more discussed right now than the shift to virtual care.  Trying to understand what a healthcare organizati...

CareCloud EHR Telehealth Series

10 Mar 2021

Contributed by Lukas

In our ongoing series of interviews with EHR vendors about how they're approaching telehealth, we dive in to the telehealth product, features, and fun...

Smooth Operations = Practice Success at Graves Gilbert Clinic

08 Mar 2021

Contributed by Lukas

Graves Gilbert Clinic, a 200 provider group located in Bowling Green KY, was one of only 54 Best Performers identified by MGMA in their 2020 Performan...

MGMA Report Reveals Secrets of Better Performing Practices

06 Mar 2021

Contributed by Lukas

MGMA released their 2020 Performance and Practices of Successful Medical Groups Report and it revealed that better performing medical practices spend ...

Are You Ready for CMS 21st Century Cures Act Notification Requirements?

12 Feb 2021

Contributed by Lukas

We sat down with Dr. Peter Tippett, Founder and CEO at careMESH, to talk a bit about the CMS final rule and what it's going to require hospitals to do...

A Look at COVID-19's Impact on Medical Practices with MGMA's CEO

10 Feb 2021

Contributed by Lukas

While we all know what a crazy year it’s been for medical practices, when we sat down with Halee Fischer-Wright, MD, MMM, FAAP, FACMPE, President an...

The Challenge of AI Bias and Diverse Healthcare Data

08 Feb 2021

Contributed by Lukas

We've often talked about the double edged sword of AI when it comes to bias.  On the one hand, the AI treats every patient exactly the same which...

EHR Auto Documentation, NLP, and Ambient Clinical Voice

04 Feb 2021

Contributed by Lukas

EHR auto documentation using NLP and ambient clinical voice is every clinician's dream. The good news is that the technology to make all of this a rea...

Patient Communication and Scheduling Patterns During COVID-19

02 Feb 2021

Contributed by Lukas

To dive into what patterns healthcare organizations are seeing with patients as we work through COVID-19 and to share some lessons learned, we sat dow...

How Are Healthcare Institutions Being Attacked and What Can You Do About It?

29 Jan 2021

Contributed by Lukas

Seems like a week doesn’t go by with at least one or multiple healthcare systems being compromised by hackers.  As we talk with hundreds of hea...

Healthcare Digital Transformation

27 Jan 2021

Contributed by Lukas

In this video interview, we ask Paddy Padmanabhan from Damo Consulting and Co-Author of Healthcare Digital Transformation: How Consumerism, Technology...

Does remote patient monitoring impact patient outcomes? Two McMaster Professors Investigate

25 Jan 2021

Contributed by Lukas

Remote patient monitoring (RPM) holds great promise not only for convenient safe care in the comfort of home, but also for reduced costs from reduced ...

Cloud DX Positioned to Succeed as Remote Patient Monitoring Takes Off

21 Jan 2021

Contributed by Lukas

Cloud DX provides remote patient monitoring (RPM) and other virtual technologies that allows patients to remain safely at home and receive care. The c...

Digital Twins in Healthcare

19 Jan 2021

Contributed by Lukas

To get a better understanding of some of the early use cases for Digital Twins in healthcare, I sat down with Niels Thomsen, VP & Global Head of t...

Cerner Telehealth Review and Amwell Partnership

15 Jan 2021

Contributed by Lukas

As part of our ongoing series of telehealth interviews with EHR vendors, we're excited to share our interview with Andy Penn, Vice President of Virtua...

Healthcare Interoperability with Kristian Feterik from UPMC

13 Jan 2021

Contributed by Lukas

Electronic admission, discharge transfer (ADT) notifications enable providers to access messages across the care continuum. This solution is currently...

Allscripts and FollowMyHealth Telehealth Review

11 Jan 2021

Contributed by Lukas

In our ongoing series of interviews with EHR vendors looking at their approach to telehealth, we sat down with Allscripts to talk about their EHR agno...

Where Is IoT and IoMT (Internet of Medical Things) Really Being Used in Healthcare?

07 Jan 2021

Contributed by Lukas

To get a look at what some of the leaders in healthcare are doing with IoT, we sat down with Dave Wilson, Managing Director of IoT Global Sales at Cis...

AdvancedMD Telehealth Review

05 Jan 2021

Contributed by Lukas

As part of our ongoing series of telehealth interviews with EHR vendors, we're excited to share our interview with Tim Costantino, VP, Head of Product...

New HRSA FAQ Clarifies 340B Eligibility for New Locations

01 Jan 2021

Contributed by Lukas

For those involved in the 340B program, you know that there are some unique challenges associated with adding new locations.  In many cases, heal...

Healthcare Interoperability - How Is Your Organization Doing Against the Industry?

30 Dec 2020

Contributed by Lukas

To really dive into the issue of healthcare interoperability, I sat down with 4 experts to really understand where healthcare interoperability is work...

Healthcare Cybersecurity’s Impact on Patient Safety and Trust

28 Dec 2020

Contributed by Lukas

The damage a cybersecurity incident can have on an organization’s reputation and finances is well known.  What doesn’t get talked about is th...

Greenway Health Telehealth Review

24 Dec 2020

Contributed by Lukas

In our ongoing series of interviews with EHR vendors discussing their approach to telehealth, we sat down with David Cohen, Chief Product and Technolo...

Interview with Teladoc Founder, Michael Gorton

22 Dec 2020

Contributed by Lukas

Teladoc has become the darling of the telehealth industry given the explosive growth of telehealth during COVID-19.  The early days of telehealth...

Data Driven Decisions for Care Transitions

18 Dec 2020

Contributed by Lukas

Transitioning elderly patients from acute care facilities continues to be inefficient, inconvenient and fraught with risk.. It shouldn’t be this way...

Healthcare AI Powered Chatbots and Virtual Assistants

16 Dec 2020

Contributed by Lukas

One of the most exciting parts of healthcare technology right now is AI powered chatbots and virtual assistants.  In this interview, we sit down ...

A Review of Azalea Health Telehealth - EHR Telehealth Series

14 Dec 2020

Contributed by Lukas

As we continue our EHR Telehealth series where we sit down with EHR vendors to see how they're approaching telehealth, we sat down with Baha Zeidan, C...

Digital Therapeutics and Care Coordination with Bronwyn Spira from Force Therapeutics

10 Dec 2020

Contributed by Lukas

Given everything that's been going on with COVID-19, I wanted to catch up with Bronwyn Spira, Founder and CEO of Force Therapeutics to understand how ...

What Changes Were Thrust Upon EHR During COVID-19 and What Will Be the Longer Term Impacts?

04 Dec 2020

Contributed by Lukas

Healthcare IT Today recently sat down with Justin A. Diehl, CHCIO, MBA, PMP, Vice President – Epic Services at CereCore to learn more about what he ...

Modernizing Medicine Telehealth Review

02 Dec 2020

Contributed by Lukas

As part of our ongoing series of telehealth interviews with EHR vendors, we’re excited to share our interview with Patric Edmondson, Chief Technolog...

A Virtual Situation Management System's Experience with COVID-19

26 Nov 2020

Contributed by Lukas

To learn a little more about LiveProcess and their experience amidst COVID-19, Healthcare IT Today sat down with Terry Zysk, CEO of LiveProcess, to di...

Health IT Love in the Time of COVID

24 Nov 2020

Contributed by Lukas

Jane Sarasohn-Kahn - health economist, communicator & trend weaver - sits down with Healthcare IT Today to discuss the current state of healthcare...

athenahealth Telehealth Review

20 Nov 2020

Contributed by Lukas

Healthcare IT Today is doing a series of interviews with EHR vendors talking about their approach to telehealth.  In this interview, we sit down ...

Pharma Advertising in EHR and Telehealth

18 Nov 2020

Contributed by Lukas

A newer company called Doceree sees the lack of pharma marketing in EHR and Health IT as an opportunity.  They want to offer programmatic marketi...

Talking ECPS and Suggested Changes to ECPS Regulations with Cam Deemer from DrFirst

16 Nov 2020

Contributed by Lukas

As the DEA reopened the ECPS interim final rule for comments, DrFirst has suggested a number of improvements to ePrescribing of controlled substances ...

MEDITECH's Approach to Telehealth

12 Nov 2020

Contributed by Lukas

As telehealth as exploded amidst COVID-19, every EHR vendor has taken a different approach to help their customers manage telehealth.  In this se...

FollowMyHealth Adapts Development Process in Response to COVID-19

10 Nov 2020

Contributed by Lukas

The COVID-19 pandemic has disrupted the normal operating procedure for many Health IT companies. Carefully crafted product roadmaps set out the beginn...

TigerConnect Goes All-in on Telehealth Based on Customer Feedback

06 Nov 2020

Contributed by Lukas

Listening to customers is always a good thing, especially during the pandemic. TigerConnect had carefully laid product plans at the beginning of 2020,...

Being a HealthIT Advocate: An Interview with Jane Sarasohn-Kahn

04 Nov 2020

Contributed by Lukas

The Health IT landscape changes quickly and despite what insiders want to believe, not every technological advancement is well received by clinicians ...

Unlocking Healthcare's “Digital Front Door” with Integrated Virtual Care

02 Nov 2020

Contributed by Lukas

The Digital Front Door of healthcare is changing and how we integrate virtual care is going to have a big impact on every healthcare organization. &nb...

A Genomics and Precision Medicine Update Amidst COVID-19

30 Oct 2020

Contributed by Lukas

To better understand what's happening with genomics and precision medicine amidst COVID-19, we sat down with Joel Diamond, MD, FAAFP, Co-founder and C...

How AI Assistants Are Decreasing the Physician Documentation Burden

29 Oct 2020

Contributed by Lukas

Want to learn about the new AI Assistant technology from Saykara that helps reduce the physician documentation burden?  In this interview, we int...

Refreshing a brand during a pandemic? ibi says sure!

27 Oct 2020

Contributed by Lukas

Information Builders was founded in 1975 with a simple mission – to enable people without formal computer programming skills to work with informatio...

Lessons Learned from Micky Tripathi and the Massachusetts eHealth Collaborative (MAeHC)

23 Oct 2020

Contributed by Lukas

We sat down with Micky Tripathi, CEO of Massachusetts eHealth Collaborative (MAeHC) to talk about why the organization recently announced the decision...

MEDITECH Expanse and Other EHR Data Conversions

21 Oct 2020

Contributed by Lukas

When transitioning to a new EHR, it's important to really understand what's required to appropriately convert your data from your old system to the ne...

How You Can Leverage Multi-Cloud Solutions to Make Your Healthcare Organization More Responsive

19 Oct 2020

Contributed by Lukas

In the complex world of patient care delivery, “cloud” can mean anything from public cloud to private cloud on-premise and everything in-between. ...

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