HFS PODCASTS
Episodes
Unfiltered Stories | Moving Beyond the Hype to Create Value from Generative AI
07 Jun 2024
Contributed by Lukas
In this edition of Unfiltered Stories, Saurabh Gupta, President, Research and Advisory Services at HFS Research sat down with Matt Candy, Global Manag...
Unfiltered Stories | Making GenAI real
03 Jun 2024
Contributed by Lukas
In this edition, Saurabh Gupta, President, Research and Advisory Services at HFS Research and Manish Goyal, VP & Senior Partner, Global AI & A...
Unfiltered Stories | Driving the Evolution of Financial Crime Compliance: The People and Tech Imperative Report
29 May 2024
Contributed by Lukas
Join Elena Christopher, Chief Strategy Officer at HFS Research, Joe McNamara, Director of Solutions Marketing at AML RightSource and John Byrne, EVP, ...
Fireside Chat | Phil Fersht Talks with Akkodis President Jan Gupta
20 May 2024
Contributed by Lukas
Join us in this special Fireside Chat with Phil Fersht, HFS CEO and Chief Analyst, and Jan Gupta, President, Akkodis as they delve into the discussion...
Unfiltered Stories | GenAI can avoid the blind leading the blind in healthcare
15 May 2024
Contributed by Lukas
60% of payers and providers admit they don’t understand the needs of their consumers, yet are making investment decisions on addressing consumer nee...
Unfiltered Stories | Indegene a life sciences specialist with deep domain pockets & strong outcomes
30 Apr 2024
Contributed by Lukas
HFS Research published our HFS Horizon for Life Science Service Providers report, where we evaluated 29 service providers across four dimensions: the ...
Unfiltered Stories | Charting GenAI in software development
26 Apr 2024
Contributed by Lukas
In this edition of Unfiltered Stories, Tom Reuner, Executive Research Leader and Head of EMEA at HFS, connects with Aneesh Nathani, Head of GenAI Solu...
Unfiltered Stories | Impact of data preparation for SEC sustainability reporting
23 Apr 2024
Contributed by Lukas
On this episode of Unfiltered Stories, Nandini Tare, Associate Practice Leader at HFS Research connects with Martha Amram, CEO, Glynt.AI to get her in...
Unfiltered Stories | KYP.ai sheds light on the shift from process to productivity intelligence
18 Apr 2024
Contributed by Lukas
In this latest episode of HFS Unfiltered, Hridika Biswas, Senior Analyst at HFS Research is in conversation with Adam Bujak, CEO and co-founder of KYP...
Unfiltered Stories | Mastering cloud for business
15 Apr 2024
Contributed by Lukas
In this edition of Unfiltered Stories, Saurabh Gupta, President Research and Advisory Services at HFS, connects with Varun Bijlani, Global Managing Pa...
Unfiltered Stories | How Ascendion became a market leader in Generative Enterprise services
10 Apr 2024
Contributed by Lukas
In this edition, HFS' David Cushman and Ascendion's Dr Paul Roehrig dive into how generative AI is transforming how Ascendion works, and what ...
Fireside Chat | Phil Fersht Talks with Accenture's Yusuf Tayob
27 Mar 2024
Contributed by Lukas
On this special Fireside Chat, HFS CEO and Chief Analyst Phil Fersht is in conversation with Yusuf Tayob, Group Chief Executive– Operations at Accen...
Unfiltered Stories | Hype-busting GenAI in Financial Services
15 Mar 2024
Contributed by Lukas
In this edition, HFS’ Elena Christopher discusses how to make a real impact with generative AI in financial services while balancing security and et...
Unfiltered Stories | Empowering healthcare productivity through the continuum of AI
16 Feb 2024
Contributed by Lukas
HFS Research’s Rohan Kulkarni and Smart Data Solutions CEO Shashi Yadaki debate balancing the ubiquity of AI, be it ML, NLM, or GenAI and its incred...
Unfiltered Stories | An insider's view of managed services realities and opportunities
09 Feb 2024
Contributed by Lukas
Join Ron Walker, US leader for managed services at KPMG, and Don Ryan, Research Fellow at HFS, as they explore how companies are operationalizing the ...
Unfiltered Stories | EY renews its position as a life sciences services market leader
24 Jan 2024
Contributed by Lukas
EY was named as a Market Leader in the latest HFS Horizons: Life Sciences Service Providers study, 2023. EY blurs the lines between its capabilities o...
Unfiltered Stories | Driving CX beyond retail banking
05 Jan 2024
Contributed by Lukas
At HFS we’re calling 2023 the year of digital dichotomy. On one hand, there is an imminent “slowdown” given myriad macroeconomic headwinds and o...
Fireside Chat | Phil Fersht Talks with UnitedHealth Group's Sandeep Dadlani about GenAI
04 Jan 2024
Contributed by Lukas
On this special Fireside Chat, HFS CEO and Chief Analyst Phil Fersht is in conversation with Sandeep Dadlani - Executive VP, Chief Digital & Techn...
Fireside Chat | Phil Fersht Talks with Publicis Sapient CEO Nigel Vaz about GenAI
19 Dec 2023
Contributed by Lukas
On this special Fireside Chat, HFS CEO & Chief Analyst Phil Fersht is in conversation with Nigel Vaz, CEO at Publicis Sapient about his excitement...
Fireside Chat | Phil Fersht Talks with Infinite Computer Solutions Sanjay Govil
13 Dec 2023
Contributed by Lukas
On this special Fireside Chat, HFS CEO and Chief Analyst Phil Fersht is in conversation with Sanjay Govil, Founder and Chairman at Infinite Computer S...
Unfiltered Stories | CX Transformation: Designing the future you want
12 Dec 2023
Contributed by Lukas
Many enterprises are grappling with changing customer expectations, and need to transform fast to meet them. So, in this edition of Unfiltered Stori...
HFS Horizons Report | Intelligent Document Processing Products, 2023
08 Dec 2023
Contributed by Lukas
On this HFS Videocast, two of the authors Hridika Biswas, Senior Analyst, and David Cushman, Executive Research Leader at HFS Research talk about the ...
Unfiltered Stories | Simplicity is the new differentiator
08 Dec 2023
Contributed by Lukas
In this edition of Unfiltered Stories, HFS Chief Strategy Officer Don Ryan is in conversation with Abhishek Shankar, President - Communications, Media...
HFS Horizons Report | Retail and CPG Service Providers, 2023
07 Dec 2023
Contributed by Lukas
On this HFS Videocast, two of the authors Ashish Chaturvedi, Practice Leader, and Krupa KS, Senior Analyst at HFS Research talk about the HFS Horizons...
Fireside Chat | Phil Fersht Talks with Celonis Alexander Rinke about GenAI
04 Dec 2023
Contributed by Lukas
In this special Fireside Chat, HFS CEO & Chief Analyst Phil Fersht talks to Alexander Rinke, Co-Founder and Co-CEO at Celonis about all things Gen...
Unfiltered Stories | The Future of Supply Chains – Connected, Networked, and Autonomous
30 Nov 2023
Contributed by Lukas
In this HFS Videocast, Ashish Chaturvedi, Practice Leader at HFS Research is in conversation with Sunil Chauhan, SVP and Global Head New SAAS, and Raj...
Unfiltered Stories | P&C Insurance Carriers: Have you revisited your target operating model in the era of prompt engineering?
28 Nov 2023
Contributed by Lukas
In this HFS Videocast, HFS' Reetika Fleming has a candid conversation with Xceedence CEO Arun Balakrishnan on the market dynamics in P&C insur...
Unfiltered Stories | Putting GenAI to work fighting financial crime
21 Nov 2023
Contributed by Lukas
Generative AI (GenAI) has exploded. HFS Research is on a mission to identify what’s fluff versus what’s driving real value for enterprises. In thi...
Hot Vendor Firesides | GLYNT's sustainability data-as-a-service could save your relationships
20 Nov 2023
Contributed by Lukas
Sustainability ambitions, targets, and guidelines are turning into the hard facts of business life - a reality the subject of our latest Hot Vendor f...
Unfiltered Stories | Publicis Sapient’s vision for ecosystem value in travel, hospitality and logistics
18 Nov 2023
Contributed by Lukas
In this HFS Videocast, Melissa O’Brien, Executive Research Leader at HFS Research is in conversation with Jagdish Ghanshani, Travel & Hospitalit...
HFS Horizons Report | Life Science Service Providers, 2023
17 Nov 2023
Contributed by Lukas
On this HFS Videocast, one of the authors Rohan Kulkarni, Practice Leader - Healthcare and Life Sciences at HFS shares some insights and key takeaways...
Unfiltered Stories | How Retail and CPG firms are navigating disruption while driving innovation
16 Nov 2023
Contributed by Lukas
HFS, in collaboration with Genpact, conducted a comprehensive survey of over 600 business and tech leaders at CPG and retail firms worldwide, unraveli...
Unfiltered Stories | Navigating the cloud-native maze
15 Nov 2023
Contributed by Lukas
This edition of Unfiltered Stories is a “Navigating the cloud-native maze” spotlight in which Tom Reuner, Executive Research Leader at HFS, connec...
Fireside Chat | Phil Fersht Talks with Mphasis CEO Nitin Rakesh
14 Nov 2023
Contributed by Lukas
On this special Fireside Chat, HFS CEO & Chief Analyst Phil Fersht is in conversation with Nitin Rakesh, CEO at Mphasis about the flavor of the ye...
Unfiltered Stories | The Power of OneEcosystem
08 Nov 2023
Contributed by Lukas
In this edition of Unfiltered Stories, Saurabh Gupta, President, Research and Advisory Services at HFS Research connects with Ricardo Davila, Sales an...
Fireside Chat | Phil Fersht Talks with Exponential View Founder Azeem Azhar
08 Nov 2023
Contributed by Lukas
On this special Fireside Chat, HFS CEO & Chief Analyst Phil Fersht connects with Exponential View’s Founder Azeem Azhar to know how enthusiastic...
Fireside Chat | Phil Fersht talks with KPMG’s Cliff Justice about GenAI
08 Nov 2023
Contributed by Lukas
On this special Fireside Chat, HFS CEO & Chief Analyst Phil Fersht is in conversation with Cliff Justice, Partner, U.S. Leader, Enterprise Innovat...
Fireside Chat | Phil Fersht Talks with ResultsCX MD and CEO Rajesh Subramaniam
03 Nov 2023
Contributed by Lukas
On this special Fireside Chat, HFS CEO and Chief Analyst Phil Fersht is in conversation with Rajesh Subramaniam, MD and CEO, ResultsCX about the poten...
Fireside Chat | Phil Fersht Talks with Tech Mahindra MD & CEO Designate Mohit Joshi
01 Nov 2023
Contributed by Lukas
On this special Fireside Chat, HFS CEO and Chief Analyst Phil Fersht is in conversation with Mohit Joshi, Managing Director and CEO Designate at Tech ...
Fireside Chat | Phil Fersht Talks with Cognizant CEO Ravi Kumar
25 Oct 2023
Contributed by Lukas
On this special Fireside Chat, HFS CEO and Chief Analyst Phil Fersht is in conversation with Ravi Kumar, CEO at Cognizant, as they discuss the state o...
Unfiltered Stories | The Power of OneEcosystem
20 Oct 2023
Contributed by Lukas
In this edition of Unfiltered Stories, Saurabh Gupta, President, Research and Advisory Services at HFS Research connects with Indira Gillingham, VP Pa...
Unfiltered Stories | The next frontier of the ServiceNow ecosystem
10 Oct 2023
Contributed by Lukas
This edition of Unfiltered Stories is an “evolution of ServiceNow” spotlight in which Tom Reuner, Executive Research Leader at HFS, connects with ...
Fireside Chat | Phil Fersht talks with Accenture's Chair and CEO Julie Sweet about GenAI
06 Oct 2023
Contributed by Lukas
Join us in this special Fireside Chat with Phil Fersht, HFS CEO and Chief Analyst, and Julie Sweet, Accenture Chair and CEO, as they delve into the tr...
Fireside Chat | Phil Fersht Talks with Accenture's Paul Daugherty
04 Oct 2023
Contributed by Lukas
On this special Fireside Chat podcast, HFS CEO and Chief Analyst, Phil Fersht, caught up with Paul Daugherty, Chief Technology & Innovation Office...
Fireside Chat | Phil Fersht Talks with Sonata Software CEO & MD Samir Dhir
18 Sep 2023
Contributed by Lukas
On this special Fireside Chat, HFS CEO & Chief Analyst Phil Fersht is in conversation with Samir Dhir, CEO & MD at Sonata Software about his p...
HFS Horizons Report | Services for the Platform Economy, 2023
05 Sep 2023
Contributed by Lukas
On this HFS Videocast, author Ashish Chaturvedi - Practice Leader at HFS talks about the HFS Horizons Report - Services for the Platform Economy, 2023...
HFS Horizons Report | Cards and Payments Service Providers, 2023
30 Aug 2023
Contributed by Lukas
On this HFS Videocast, one of the authors Divya Iyer – Practice Leader at HFS talks about the HFS Horizons Report - Cards and Payments Service Provi...
Fireside Chat | Phil Fersht Talks with Roger Lvin, President & Board Member at Hitachi Vantara
14 Aug 2023
Contributed by Lukas
On this special Fireside Chat, HFS CEO Phil Fersht is in conversation with Roger Lvin, President and Board Member at Hitachi Vantara about his persona...
Unfiltered Stories | The great commercial banking innovation catch-up
07 Aug 2023
Contributed by Lukas
Commercial banking is a critical revenue generator for financial institutions. However, as we found in a recent study conducted by HFS Research in par...
Unfiltered Stories | Healthcare ecosystem capabilities and experience can supercharge performance
27 Jul 2023
Contributed by Lukas
In this HFS Videocast, Rohan Kulkarni, Practice Leader, Healthcare and Life Sciences at HFS speaks with Sanjay Subramanian, SVP & Business Unit He...
Unfiltered Stories | Perception Isn’t Always Reality: The Case for More Effective Data Management
12 Jul 2023
Contributed by Lukas
In this edition of Unfiltered Stories, Don Ryan, Chief Strategy Officer at HFS Research discusses with Rex Ahlstrom, CTO & Executive VP- Innovatio...
HFS Horizons Report | Employee Benefits Administrators, 2023
11 Jul 2023
Contributed by Lukas
On this HFS Videocast, one of the authors— Rohan Kulkarni, Practice Leader - Healthcare and Life Sciences—talks at HFS about the HFS Horizons Repo...
Unfiltered Stories | Wipro shines as a payer enterprise innovator
30 Jun 2023
Contributed by Lukas
In this HFS Videocast, Rohan Kulkarni, Practice Leader, Healthcare and Life Sciences at HFS speaks with Nani Iyer, Head of Growth and Strategy, at Wip...
Hot Vendor Firesides | Apto.ai’s ML-powered No-Code platform generates instant Java code advantages
28 Jun 2023
Contributed by Lukas
Prashanth Kuppur set out to build an engine that can think like an architect, write code like a developer, test like a QA, build like an engineer, and...
Unfiltered Stories | Driving innovation impact in trade finance in uncertain times
26 Jun 2023
Contributed by Lukas
In a recent study conducted by HFS Research in partnership with Infosys, we explored the “tale of two cities” market where there is an array of ma...
HFS Horizons Report | ServiceNow Services, 2023
26 Jun 2023
Contributed by Lukas
On this HFS Videocast, one of the authors— Tom Reuner, Executive Research Leader at HFS—talks about the HFS Horizons Report -ServiceNow Services, ...
Unfiltered Stories | Navigating the Digital Dichotomy with IBM Consulting
14 Jun 2023
Contributed by Lukas
In this edition of Unfiltered Stories, Saurabh Gupta, President, Research & Advisory Services at HFS Research is in conversation with Andie Henric...
Unfiltered Stories | Deploying SaaS to deliver successful outcomes in Healthcare
07 Jun 2023
Contributed by Lukas
Join HFS, KPMG, and Independent Health, to learn how healthcare organizations are adopting SaaS platforms to deliver the triple aim of healthcare. In ...
Unfiltered Stories | Lessons from the Metaverse - Focus on Customer Value
02 Jun 2023
Contributed by Lukas
Two things to know about the company featured in our latest Unfiltered Stories: The name may be unfamiliar, but the company shouldn’t be. Founde...
HFS Horizons Report | Data Modernization Services, 2023
29 May 2023
Contributed by Lukas
On this HFS Videocast, two of the authors Joel Martin, Executive Research Leader, and Kumar Nikhil Bhaskar, Senior Analyst at HFS talk about the HFS H...
HFS Horizons Summit | NYC—Unleash the Next Horizon for Your Company Through Data Modernization
26 May 2023
Contributed by Lukas
Moderator: Joel Martin, Executive Research Leader, HFS Panelists: Samir Dhir, CEO & MD, Sonata Software Phil Fersht, CEO and Chief Analyst, HF...
HFS Horizons Summit-NYC—The Evolution of the Autonomous Enterprise: Your Horizon 3 Innovation Agenda
26 May 2023
Contributed by Lukas
Moderator: Tom Reuner, Executive Research Leader, HFS Panelists: Angela Johnson, Partner - Head of Capital Formation, Fifth Wall Armen R. Kherlopi...
HFS Horizons Summit-NYC—Is GBS The Orchestrator and Operator of the Autonomous Enterprise… or Something Else?
26 May 2023
Contributed by Lukas
Moderator: Phil Fersht, CEO and Chief Analyst, HFS Panelists: Liz Evans, Principal - Transformation: Global Business Services, PwC Tony Filippone,...
HFS Horizons Summit-NYC—The Sustainability Emergency: What Can Any Decision Maker Do Right Now?
26 May 2023
Contributed by Lukas
Moderator: David Cushman, Executive Research Leader, HFS Panelists: Katy Bolan, Sustainability Lead, Google Adrienne Bowles, Head of Operations, S...
HFS Horizons Summit-NYC—C-Suite Fireside Chat with Mihir Shukla: Generative AI and Automation– Solving the Global Productivity Crisis
26 May 2023
Contributed by Lukas
Mihir Shukla, CEO and Co-Founder at Automation Anywhere talks with Phil Fersht, CEO and Chief Analyst of HFS Research, at the HFS Horizons Summit-NYC ...
HFS Horizons Summit-NYC—It’s All About Experience in the Autonomous World
26 May 2023
Contributed by Lukas
Moderator: Melissa O’Brien, Executive Research Leader, HFS Panelists: Fiona Blades, President and Chief Experience Officer, MESH Experience Ma...
HFS Horizons Summit-NYC—C-Suite Fireside Chat and Thoughts on the Day with Tony Filippone, Chief Procurement Officer - AXIS Capital
26 May 2023
Contributed by Lukas
Tony Filippone, Chief Procurement Officer at AXIS Capital talks with Phil Fersht, CEO and Chief Analyst of HFS Research, at the HFS Horizons Summit-NY...
HFS Horizons Summit-NYC—C-Suite Fireside Chat with Yusuf Tayob: Reinventing Enterprise Operations
26 May 2023
Contributed by Lukas
Yusuf Tayob, Group CEO at Accenture Operations talks with Phil Fersht, CEO and Chief Analyst of HFS Research, at the HFS Horizons Summit-NYC on May 16...
HFS Horizons Summit-NYC—Automation Does Not Equal Autonomous: What’s the Ongoing Role of Automation and AI in the Autonomous Enterprise?
26 May 2023
Contributed by Lukas
Moderator: Ralph Aboujaoude Diaz, Practice Leader, HFS Panelists: Mariesa Coughanour, Head of NA Delivery, Automation Advisory & Mindshare, Cog...
HFS Horizons Summit-NYC—The Great ChatGPT Bake Off
26 May 2023
Contributed by Lukas
Moderator: Joel Martin, Executive Research Leader, HFS Panelists: Jo Debecker, Global Head, Wipro FullStride Cloud, Wipro Stephen Dunn, Head of Inn...
HFS Horizons Summit-NYC—C-Suite Fireside Chat with Oliver Pfeil: Driving New Sources of Value Through the Connected Enterprise
26 May 2023
Contributed by Lukas
Speakers: Oliver Pfeil, CEO, Capgemini Business Services Saurabh Gupta, President, Research and Advisory Services, HFS Session Description: Proces...
HFS Horizons Summit-NYC—Data: The Lifeblood of the Autonomous Enterprise
26 May 2023
Contributed by Lukas
Moderator: Reetika Fleming, Executive Research Leader, HFS Panelists: Kevin Campbell, Chief Executive Officer, Syniti Aishwarya Gupta, General Mana...
HFS Horizons Summit-NYC—Leadership Panel: The Road to the Generative Enterprise™️: Confronting the Macroeconomic “Slowdown” with the “Big Hurry” to Innovate
26 May 2023
Contributed by Lukas
Moderator: Phil Fersht, CEO and Chief Analyst, HFS Panelists: Suzanne Dann, Chief Executive Officer – Americas, Wipro Chetan Dube, Founder and CE...
HFS Horizons Report - Metaverse Services Providers, 2023
15 May 2023
Contributed by Lukas
On this HFS Videocast, one of the authors— David Cushman, Executive Research Leader at HFS—talks about the HFS Horizons Report - Metaverse Service...
HFS Horizons Report - Supply Chain Services, 2023
03 May 2023
Contributed by Lukas
On this HFS Videocast, one of the authors— Ashish Chaturvedi, Practice Leader at HFS—talks about the HFS Horizons Report - Supply Chain Services, ...
Hot Vendor Firesides: Working Solutions shares 27 years of experience in perfecting hybrid working
27 Apr 2023
Contributed by Lukas
If you think hybrid working is all new, Working Solutions have a 27-year history in multi-channel contact center outsourcing that will prove you wrong...
Leadership Panel:The Third Trigger of Change, Can Enterprises Survive with Current Operating Models?
18 Apr 2023
Contributed by Lukas
Nothing dictates real secular change to enterprise operations more than financial pressures. We are rapidly arriving at a third major trigger that wil...
Enterprise Leadership Session: The Horizons of Finance Innovation
18 Apr 2023
Contributed by Lukas
Nearly 90% of finance executives agree that driving growth for the enterprise is the raison d’être for the modern finance function beyond cost redu...
Horizon 1 Showcase: The Autonomous Enterprise—Everyone’s Trying to Get There; Can We?
18 Apr 2023
Contributed by Lukas
There are no excuses left for enterprise leaders to figure out how to run their organizations as autonomously as possible. The Autonomous Enterprise i...
CEO Fireside Chat: Remotivating Our People to Succeed in Challenging Times
18 Apr 2023
Contributed by Lukas
Ravi Kumar S, CEO of Cognizant, talks with Phil Fersht, CEO and Chief Analyst of HFS Research, at the HFS Horizons Summit-London on March 23, 2023.
Employee Experience Imperative: Leveraging Talent in a Hybrid World
18 Apr 2023
Contributed by Lukas
The Great Resignation may be in the rear-view mirror, but in an economic downturn, EX has never been more critical to an enterprise’s success. Lever...
Horizon 2 Showcase: The Context and Plans We Need for Sustainability
18 Apr 2023
Contributed by Lukas
We’ll break down the global sustainability context across organizations and ecosystems—outlining the aligned and collaborative approach organizati...
Unfiltered Stories | Reimagining the automation discussion
28 Mar 2023
Contributed by Lukas
This edition of Unfiltered Stories is an “evolution of automation” spotlight in which Tom Reuner, Executive Research Leader at HFS, is joined by B...
HFS Horizons Report - Digital Engineering Service Providers, 2023
28 Mar 2023
Contributed by Lukas
On this HFS Videocast, one of the authors—Nandini Tare, Associate Practice Leader at HFS—talks about the HFS Horizons Report - Digital Engineering...
Hot Vendor Firesides: Botminds targets speed to cut cost of complex automation
28 Mar 2023
Contributed by Lukas
The great hurry up and the great reluctance to spend… every enterprise leader has been scratching their heads trying to suit both masters. Executive...
Genpact focuses on being an agent of change for enterprises
20 Mar 2023
Contributed by Lukas
HFS CEO Phil Fersht is in discussion with the industry legend that is Genpact CEO Tiger Tyagarajan along with Katie Stein, Genpact’s Chief Strategy ...
HFS Horizons Report - The Best Service Providers for Retail Banks, 2023
20 Mar 2023
Contributed by Lukas
On this HFS Videocast, one of the authors Elena Christopher - Chief Research Officer at HFS talks about the HFS Horizons Report - The Best Service Pro...
Phil Fersht Talks with iOPEX Technologies SVP Phani Sridhar
09 Mar 2023
Contributed by Lukas
On this special Fireside Chat, HFS CEO & Chief Analyst Phil Fersht talks with Phani Sridhar, Senior Vice President - Strategy & Insights at iO...
Phil Fersht Talks with UST CEO Krishna Sudheendra
07 Mar 2023
Contributed by Lukas
On this special Fireside Chat, HFS CEO & Chief Analyst Phil Fersht talks with Krishna Sudheendra, CEO at UST. With more than 25+ years leading hig...
HFS Horizons Report - Process Intelligence Products, 2023
03 Mar 2023
Contributed by Lukas
On this HFS Videocast, two of the authors Reetika Fleming, Executive Research Leader and Sam Duncan, Practice Leader at HFS talk about the HFS Horizon...
Phil Fersht talks with KPMG’s Cliff Justice about innovation
24 Feb 2023
Contributed by Lukas
On this special Fireside Chat, HFS CEO & Chief Analyst Phil Fersht is in conversation with Cliff Justice, Partner, Innovation & Enterprise Sol...
Hot Vendor Firesides: Innovators should stop making excuses and get started with low-code solutions
23 Feb 2023
Contributed by Lukas
Raveesh Dewan thinks 2023 is a year in which anyone who has an idea for a better business application should quit being paranoid, stop worrying about ...
Unfiltered Stories | A practical approach to addressing healthcare price transparency
20 Feb 2023
Contributed by Lukas
In this HFS Videocast, Rohan Kulkarni, Practice Leader, Healthcare and Life Sciences at HFS speaks with Ramesh Kumar, CEO at Zakipoint Health about ho...
Hot Vendor Firesides: How Workfellow is tackling process intelligence’s implementation challenges
09 Feb 2023
Contributed by Lukas
In this Hot Vendor Fireside Chat, we connected with Workfellow’s Co-Founder and CEO Kustaa Kivelä to discuss his firm’s approach to process intel...
HFS Horizons Report - Sourcing and Procurement Service Providers, 2022
09 Feb 2023
Contributed by Lukas
On this HFS Videocast, two of the authors Saurabh Gupta, President, Research and Advisory Services, and Reetika Fleming, Executive Research Leader at ...
Phil Fersht Talks with Rightpoint’s Ron Shamah and Jesse Murray
24 Jan 2023
Contributed by Lukas
On this special Fireside Chat, HFS CEO & Chief Analyst Phil Fersht talks with Ron Shamah, Chief Executive Officer, and Jesse Murray, SVP, Employee...
Unfiltered Stories | How Automation & AI are changing the traditional narrative of business services
18 Jan 2023
Contributed by Lukas
In this edition of Unfiltered Stories, Saurabh Gupta, President of Research & Advisory Services at HFS connects with Bharath Yadla, Vice President...
Unfiltered Stories | The transformative power of digital operations in banking
17 Jan 2023
Contributed by Lukas
This edition of Unfiltered Stories is a “power of operations” spotlight in which Elena Christopher, Chief Research Officer at HFS Research discuss...
HFS Horizons Report - Automation Service Providers, 2022
16 Jan 2023
Contributed by Lukas
On this HFS Videocast, two of the authors Phil Fersht, CEO and Chief Analyst, and Saurabh Gupta, President, Research and Advisory Services at HFS talk...
HFS Horizons Report - Strategic Finance, 2022
09 Jan 2023
Contributed by Lukas
On this HFS Videocast, one of the authors Reetika Fleming, Executive Research Leader at HFS talks about the HFS Horizons Report - Strategic Finance, 2...