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Episode 400: Compassion and Kindness in Uncertain Times

22 Feb 2022

Contributed by Lukas

Welcome to this special 400th episode of the HRchat podcast. Launched all the way back in the summer of 2016, it's amazing to think we've hi...

Healthcare Affordability and Employee Benefits with Darius Chehrzad, Paytient

18 Feb 2022

Contributed by Lukas

In this HRchat we hone in on employee financial wellbeing. Bill Banham is joined by Darius Chehrzad, the Chief Commercial Officer at Paytient, a compa...

Culture As a Service with Juan Betancourt, Humantelligence

17 Feb 2022

Contributed by Lukas

In this HRchat, we focus on company culture and the concept of 'Culture As a Service'. Bill's guest is Juan Luis Betancourt, CEO at Hum...

How HR and Leaders Can Build a Speak-Up Culture with Stephen Shedletzky

15 Feb 2022

Contributed by Lukas

In this episode of the HRchat show, we hear from Stephen Shedletzky,  Founder, Speaker, Coach with Shed Inspires. Stephen is also one of the inspirin...

How to Incentivize Employees and Contingent Staff with Manoj Agarwal, Xoxoday

11 Feb 2022

Contributed by Lukas

In this HRchat episode, we talk about the employee experience, what's changing in rewards and recognition, and ways to incentivize not just your ...

The Great Resignation's Impact on the Recruitment Process with Keirsten Greggs, TRAP Recruiter LLC

10 Feb 2022

Contributed by Lukas

If you're looking to understand the recruitment landscape during the 2022 installment of The Great Resignation or if you want to up the level of ...

Biggest Challenges Faced By Human Resources with Dave Ulrich, RBL Group

08 Feb 2022

Contributed by Lukas

Our guest today has been ranked as the number one management guru by Business Week, profiled by Fast Company as one of the world’s top 10 creative p...

Encouraging Equity and Communication From the Top Down with Terri Hartwell Easter and Susan Brooks, T.H. Easter Consulting

04 Feb 2022

Contributed by Lukas

In this episode, we focus on lifelong professional development and DEI best practices.Bill Banham's guests are Terri Hartwell Easter and Susan Br...

HR Help For SMBs with Dr. Sue Haywood, Business Sherpa Group

03 Feb 2022

Contributed by Lukas

In this HRchat episode, we hear from Dr. Sue Haywood, Director, HR Practice and Head People Officer at Business Sherpa Group, a management consulting ...

Employee Financial Wellbeing with Rebecca Liebman, LearnLux

01 Feb 2022

Contributed by Lukas

In this HRchat episode, we consider the stresses money worries can place on our mental and physical health, and we offer tips for HR professionals loo...

Gender Identity in the Workplace with Natalie Egan, Translator

28 Jan 2022

Contributed by Lukas

In today’s HRchat episode we talk about ways leaders and colleagues can better support folks with a wide range of gender identities and expressions,...

Why Data Drives HR with Matthew Hamilton, Protective Life

27 Jan 2022

Contributed by Lukas

In many companies, HR departments continue to lag behind other functions when it comes to using data in ways that'll maximize engagement and rete...

Recruitment Advertising in 2022 with Kshitij Jain, Joveo

25 Jan 2022

Contributed by Lukas

Recruiting is not an easy role, especially when you have hundreds of jobs to fill each month. The job often demands an ability to manage stress and th...

How Early Access to Pay Helps You Keep Your Employees with Andrew Garner, Netspend

21 Jan 2022

Contributed by Lukas

Employers spend $1000s to replace and rehire an employee so it’s critical that business leaders respond to the demands and needs of their hourly wor...

The 2022 HR Trends Report with Vinay Bhagat, TrustRadius

20 Jan 2022

Contributed by Lukas

The HR department's priorities, processes, and tools have changed in the past couple of years. New research from TrustRadius, a popular review we...

How to Become a Happier Leader with Tia Graham

18 Jan 2022

Contributed by Lukas

In today's episode, we talk about ways to encourage leaders to be happier and the knock-on effects for employee engagement, company culture and t...

Attracting Talent in an Economy Dominated by Gig Workers with Tessa James, Talent Reimagined

14 Jan 2022

Contributed by Lukas

Our guest this time is Tessa James, Founder & CEO at Talent Reimagined, a management consulting firm and strategic partner in Talent transformatio...

How to Attract Top Tech Talent with Max Nirenberg, Commit

13 Jan 2022

Contributed by Lukas

In this HRchat episode, we consider the challenges of hiring and connecting top tech talent.Bill's guest this time is Max Nirenberg, CRO and Mana...

Employee Health Trends with Lauren Florko, Ph.D., The Conference Board of Canada

11 Jan 2022

Contributed by Lukas

The pandemic forced significant changes to the workplace, necessitating many employees work from home. Some of these changes have proven permanent. Th...

How Experiences Can Impact Employee Engagement with Jon Irvine, BlueBoard

07 Jan 2022

Contributed by Lukas

In this HRchat episode, we talk about how employee recognition and incentives have evolved and ways experiential rewards can strengthen the employee e...

Measuring Employee Wellbeing with Dr. Don Brown, LifeOmic

06 Jan 2022

Contributed by Lukas

Welcome to another episode of the HRchat show. In this episode, we consider tech to monitor and assess employee wellbeing. Bill's guest this time...

How Play Helps Employee Performance with Jeff Harry

04 Jan 2022

Contributed by Lukas

Have you tried to create authentic connections between your employees and leadership teams but keep hitting roadblocks? In this HRchat episode, we con...

Labor Market Review and Predictions For 2022 w/ Andrew Flowers, Appcast

30 Dec 2021

Contributed by Lukas

2021 in Review and Looking Ahead to Recruiting in 2022In this special episode of the HRchat show, we wrap up 2021 by reviewing another rollercoaster y...

Crossover Special w/ Chris Bjorling, People and Perfomance Podcast

23 Dec 2021

Contributed by Lukas

In this special episode, Bill Banham and Chris Bjorling chat about the first year of the popular People and Performance Podcast, produced in partnersh...

Building Better Business Relationships w/ Ted Rubin

21 Dec 2021

Contributed by Lukas

In this HRchat episode, we talk about building and maintaining relationships. Listen too as we talk about lessons from the world of social media marke...

How to Make Online Hiring More Personal w/ Yves Boudreau, Alongside

16 Dec 2021

Contributed by Lukas

In this HRchat episode, we talk about talent attraction, onboarding and a big announcement in the Canadian recruitment tech space.Bill's guest th...

Achieving Higher Performance w/ Craig Weber

14 Dec 2021

Contributed by Lukas

In HRchat episode 374, we talk about making smarter decisions and achieving higher performance.This episode has a kick because you'll hear how to...

The Great Resignation and Gig Work w/ Tiffany Pham, Mogul

10 Dec 2021

Contributed by Lukas

In this HRchat episode, we look at ways to empower unrepresented groups in the workplace and consider tech to help level the playing field.  Bill Ban...

HCM Tech Buying Essentials w/ Jacqueline Kuhn, HRchitect

09 Dec 2021

Contributed by Lukas

Businesses need the right HCM technology systems in place to allow them to operate at full capacity and in the best interests of their employees. Befo...

What's Working in Job Advertising w/ Christian Forman, Appcast

07 Dec 2021

Contributed by Lukas

In this HRchat interview, we'll drill down on what worked for job adverting pre and post-pandemic and look ahead to understand how the recruitmen...

The Inside Gig w/ Edie Goldberg, Ph.D.

03 Dec 2021

Contributed by Lukas

Our guest in episode 370 is Edie Goldberg, Ph.D., Founder & President of E.L. Goldberg & Associates. She is a nationally recognized expert in ...

How Your Brain's Wiring Impacts Ways You Work w/ Britt Andreatta, PhD, 7th Mind Inc

02 Dec 2021

Contributed by Lukas

In this HRchat, we talk about that weird and wonderful organ, the human brain, and how our biology impacts the ways we work. Our guest this time is Br...

Unlocking the Potential of Distributed Teams w/ Tyler Muse, Lingo Live

30 Nov 2021

Contributed by Lukas

In this episode, we consider ways to empower L&D pros and HR teams with the tools to unlock the potential of their distributed teams.Bill's g...

Employee Experience Trends w/ Ben Kalevitch, United Minds

26 Nov 2021

Contributed by Lukas

In this HRchat episode, we look at the latest analysis of the labor market and the factors that can drive employee experience.Bill's guest this t...

HR Creating Positive Social Change w/ Cecilia Crossley, From Babies with Love

25 Nov 2021

Contributed by Lukas

In this episode, we focus on interpretations of Corporate Social Responsibility (CSR) and using the language of purpose and social impact. Bill's...

Recruitment Marketing Trends w/ Jennifer Henley, NAS

23 Nov 2021

Contributed by Lukas

In this HRchat episode, we do a deep dive into the world of talent attraction and recruitment marketing to understand what worked pre-Covid and what&a...

Covering a Rapidly Changing World of Work w/ Alan Hosking, HR Future Magazine

19 Nov 2021

Contributed by Lukas

In this HRchat podcast episode, we talk about media coverage of the world of work and look at the need to reboot and redefine leadership for a post-pa...

The Art of Video Interviews w/ Sean Fahey, VidCruiter

18 Nov 2021

Contributed by Lukas

In this episode of the HRchat show, we consider the art of video interviews during 'The Great Resignation'. Bill's guest this time is S...

Maximize Your Career Potential w/ Kathy Caprino

16 Nov 2021

Contributed by Lukas

In HRchat #362, we talk about how to reach your highest potential at work. Bill's guest is Kathy Caprino, an internationally-recognized career an...

Self-Belief and Corporate Success w/ Dethra U. Giles, ExecuPrep

12 Nov 2021

Contributed by Lukas

Bill's guest this time is Dethra U. Giles, TEDx Speaker, Chief Bridge Architect at ExecuPrep, Adjunct Faculty Member at Mercer University, and on...

Employee Stock Options w/ Oren Barzilai, EquityBee

11 Nov 2021

Contributed by Lukas

Employees in startups in the US are, according to findings published in carta.com, losing $30B every year in unexercised stock options, because 50% do...

Attracting Talent with Packages That Won't Break the Bank w/ John Butler, JB Benefits Consulting

09 Nov 2021

Contributed by Lukas

Attracting and retaining employees is top of mind for all business leaders today. The Great Resignation of 2021 has seen employees leaving their jobs ...

Using AI to Build Company Culture w/ Devyani Vaishampayan, HR TECH Partnership

05 Nov 2021

Contributed by Lukas

In this HRchat episode, we consider how HR leaders can utilize AI for building leadership and developing company culture. Bill's guest this time ...

Compliance Tech to Give Employees a Voice w/ Scott Lane, Speeki

04 Nov 2021

Contributed by Lukas

Compliance is a critical function of the HR department. HR is tasked with making sure that hiring practices, workplace rules, treatment of employees, ...

Talent Optimization w/ Matt Poepsel Ph.D, Predictive Index

02 Nov 2021

Contributed by Lukas

In this HRchat episode, Bill Banham talks with Matt Poepsel, Ph.D. about how to attract and manage a high-performing team. Matt is “The Godfather of...

Puneet Lath, Expensify Talks About DEI Show Featuring Trevor Noah, The Daily Show

29 Oct 2021

Contributed by Lukas

One of the biggest obstacles facing leaders is how to approach DEI topics with their teams. Traditionally, meaningful DEI policies have all-too-often ...

Tools to Automate HR Tasks w/ Ananth Avva, Pipefy

28 Oct 2021

Contributed by Lukas

30% of work activities at over half of the jobs in the US, according to some sources, could be automated. That's the equivalent of a day and a ha...

Five Skills to Develop in Rising HR Pros with Joey Price, Jumpstart:HR

26 Oct 2021

Contributed by Lukas

In this HRchat, we consider five skills to develop in new and talented HR professionals. Bill's guest is Joey Price, entrepreneur, CEO at Jumpsta...

Data Privacy of Income and Employment w/ Bill Roy, Vault Verify

22 Oct 2021

Contributed by Lukas

In this HRchat episode, we look at ensuring data privacy of employees and some dos and don'ts of managing automated verifications of employment a...

The Candidate Experience During the Great Resignation w/ Tom Gimbel, LaSalle Network

21 Oct 2021

Contributed by Lukas

Are you a candidate looking for expert help so you can ace that interview? Maybe you're a recruiter or hiring manager trying to understand how to...

How to Achieve a 5-Star Career w/ Penelope Przekop, PDC Pharma Strategy

19 Oct 2021

Contributed by Lukas

We live in a world dominated by ratings. We generally prefer to purchase 5-star products, read 5-star books, eat at 5-star restaurants, and watch 5-st...

How to Better Onboard New Hires w/ Thomas Kottukapally, EMP Trust

15 Oct 2021

Contributed by Lukas

The labor market is buoyant and demand for talent is at a high. In this HRchat we focus on how to onboard salaried and hourly workers at scale and con...

Crossover Special with Jamie Allison Featuring Digit Murphy, RUTH

14 Oct 2021

Contributed by Lukas

In this special crossover podcast episode co-hosted by Bill Banham and Jamie Allison, host of the Big Idea Big Moves podcast, we speak with the leader...

Talent, Culture and Diversity w/ Ebonee Davis, Bridgestone Americas

12 Oct 2021

Contributed by Lukas

In this HRchat we talk about what it took to hold things together in larger organizations during the height of the Covid Crisis. We'll also consi...

Managing HR Tech in SMBs w/ Jean-Simon Bolduc, Folks

08 Oct 2021

Contributed by Lukas

In this HRchat we focus on the challenges faced SMBs and how HR tech can help to fill some gaps to keep employees happy and on track.Bill's guest...

Evolution of Digital Identity and its Role in Background Screening w/ Taylor Liggett and Chuck Walker

07 Oct 2021

Contributed by Lukas

Do you know who's accessing your information online? Digital identity can be defined in many ways. In today’s HRchat episode, we’ll talk spec...

Leading HR in a Rollercoaster Year w/ Kelly Kauffman, Milwaukee Bucks

05 Oct 2021

Contributed by Lukas

Today's guest is Kelly Kauffman, Chief Human Capital Officer for the 2021 World Champion Milwaukee Bucks, a sports and entertainment organization...

How to Find and Hire Talent w/ Shally Steckerl, The Sourcing Institute

01 Oct 2021

Contributed by Lukas

In today's HRchat we talk about how to source and secure top talent in a very, very competitive market. Bill's guest is Shally Steckerl, Pre...

How to Spot Signs of Employee Burnout w/ Trung Tran, Amplio

30 Sep 2021

Contributed by Lukas

According to the World Health Organization, burnout results from chronic workplace stress that has not been successfully managed. It is typically char...

How to Measure Workplace Inclusion Efforts w/ Joe Gerstandt

28 Sep 2021

Contributed by Lukas

In this episode of the HRchat show, Bill Banham talks DEI in the workplace with Joe Gerstandt. Joe is a keynote speaker, author, and consultant on a m...

Supporting Women in Leadership w/ Dr. Ellen Snee, Catalyst Coaching

23 Sep 2021

Contributed by Lukas

From the C-suite to the Senate floor, women in leadership positions are at historic highs. And some research even suggests that women are more effecti...

How The Talent and HR Community is Adapting to the 'Next Normal' w/ Tina Kao Mylon, Schneider Electric

21 Sep 2021

Contributed by Lukas

In this HRchat we hear the lived experiences of Schneider Electric's SVP, Talent and Diversity, Tina Kao Mylon. Listen as Tina shares her take on...

Global HR Compliance Issues Faced by Remote Teams w/ Jack Mardack, Oyster

16 Sep 2021

Contributed by Lukas

Most countries have their own laws and regulations surrounding labor and employment. This means managing your distributed team while making sure you’...

Characteristics of Top CHROs w/ John Boudreau

14 Sep 2021

Contributed by Lukas

In this HRchat episode, we hear from John Boudreau. John is the former Research Director for USC's Center for Effective Organizations, Professor ...

How to Keep Your Best Employees During the 'Great Resignation' w/ Alper Tekin, Findem

10 Sep 2021

Contributed by Lukas

In this HRchat episode, we hear from Alper Tekin, Chief Product Officer at Findem, a people intelligence platform that helps companies build more enga...

How to Prove You're an Equitable Employer w/ Mandy Price, Kanarys Inc

09 Sep 2021

Contributed by Lukas

In this HRchat episode, we ask what it really means to be a diverse, inclusive, and equitable employer in a world forever changed by the murder of Geo...

How to Reduce Bias in Datasets and Algorithms w/ Michael Krupa, Cisco

07 Sep 2021

Contributed by Lukas

In this HRchat episode Michael Krupa, Senior Director, Inclusive Growth at Cisco joins Bill Banham to talk all things HR tech. In his role at Cisco, M...

Future-Proofing the Talent Pipeline w/ John Morgan, LHH

02 Sep 2021

Contributed by Lukas

In this HRchat episode, we consider the need for companies to re-imagine workforce planning and development approaches. Bill Banham's guest is Jo...

Can We Really Remove Bias From the Recruitment Process? w/ Frida Polli, PhD

31 Aug 2021

Contributed by Lukas

Bill's guest in this HRchat episode is Frida Polli, PhD. Frida is CEO & co-founder at pymetrics, a company on a mission to democratize career...

New Normal HR Tech and Soft Skills w/ Ben Brooks

26 Aug 2021

Contributed by Lukas

In this HRchat Bill Banham talks with Ben Brooks, Top 100 HRTech Influencer, Principal and Business Coach at B2 Professional Services Inc and Founder ...

Rehiring at Scale with Brian Sommer

24 Aug 2021

Contributed by Lukas

In this HRchat we look at the tech available to help businesses rehire at scale. Listen too as we discuss the moral and ethical implications of using ...

Early Pay Access w/ Kayling Gaver, Tapcheck

20 Aug 2021

Contributed by Lukas

In this HRchat episode, we hear from Kayling Gaver, Co-founder, and COO at Tapcheck, a tool that helps employers show up for their employees through o...

The Psychology of Hiring and Tools to Remove Bias w/ Dr. Charles Handler

19 Aug 2021

Contributed by Lukas

In this HRchat we'll delve into the psychology of hiring and the tools available to potentially remove bias from the recruitment and onboarding s...

Employee Data Privacy w/ Al Adamsen

17 Aug 2021

Contributed by Lukas

In this HRchat, we talk about using people data for good. Listen as we discuss the responsibilities of companies and employees when it comes to sharin...

Encouraging Creativity at Work w/ Josh Linkner

12 Aug 2021

Contributed by Lukas

In this HRchat episode, we focus on human creativity in its many forms and some ways of bringing that to life and in a corporate setting.Bill's i...

High Performance Organizations and Creating a Culture Renovation w/ Kevin Oakes

10 Aug 2021

Contributed by Lukas

In HRchat 325, we consider ways leaders and HR can turn a company's culture into one based on agility, resilience, and innovation. Bill's gu...

What's Actually Changed in Orgs Since George Floyd's Murder? w/ Erika Broadwater, NAAAHR

06 Aug 2021

Contributed by Lukas

According to an HR Policy Association survey in the Spring of 2021, covering nearly 400 HR leaders representing 11 million employees found that 85% sa...

The Role of Background Checks When Sourcing Talent w/ Michael Boyce, Mintz Global Screening

05 Aug 2021

Contributed by Lukas

Proper background checks for employment can help increase productivity, reduce costs, and preserve your corporate reputation.Checks are, says today&ap...

HCM and Time and Attendance Tech w/ Colin Leatherbarrow and Ben Lagden, GT Clocks

03 Aug 2021

Contributed by Lukas

In this HRchat, we consider HCM and time and attendance solutions to solve some big issues faced by businesses when managing their workforce. Bill&apo...

Hours Logged Versus Real Productivity w/ Nick Goldberg, Ezra

30 Jul 2021

Contributed by Lukas

In this HRchat episode, we look at the correlation between the number of hours logged and employee productivity. Bill Banham's guest is Nick Gol...

Can Companies Force Employees to Get Vaccinated? w/ Ivan D. Smith

29 Jul 2021

Contributed by Lukas

In this HRchat, we consider the legal requirements and implications for returning to work in vaccinated countries. Listen as we consider if businesses...

Hiring Hourly Workers with Rich Crawford, TalentReef

27 Jul 2021

Contributed by Lukas

In this HRchat episode, we talk about how to make attracting and retaining hourly workers easier and more effective. Bill's guest this time is Ri...

The State of Canadian Recruiting w/ Jesse Ryan, High Road Human Capital

23 Jul 2021

Contributed by Lukas

More than half of employees surveyed in North America plan to look for a new job this year, according to one report, while separate research shows tha...

Why Embracing People Where They're at is Key to Driving Progress w/ Astrid Jorgensen, Pub Choir

22 Jul 2021

Contributed by Lukas

In HRchat episode 317, we get a world-famous music artist and community builder's take on why embracing people where they're at is key to dr...

Creating a Sense of Belonging w/ Nicole Fernandes and Mike Hoffmann, Blu Ivy Group

20 Jul 2021

Contributed by Lukas

There was a time when compensation and benefits were all that mattered to employees. Today, however, they look for much more from their employers; not...

Transformational HR w/ Perry Timms

15 Jul 2021

Contributed by Lukas

In this HRchat we talk about hope for, and the hype around, an ever-changing world of work. The guest this time is Perry Timms, Founder at People and ...

How to Attract Talent During a Tsunami of Labor Movement w/ Mervyn Dinnen

13 Jul 2021

Contributed by Lukas

In this HRchat, we will consider adapting to the new norms of post-covid talent attraction and retention.Bill's guest this time is Mervyn Dinnen ...

Benefits Special: Getting Serious About Drug Costs and Patient Outcomes: Can We Have Both?

10 Jul 2021

Contributed by Lukas

In this episode of the Benefits and Wellness Superhero podcast mini-series, we hear from Helen Stevenson, Founder and CEO at Reformulary Group. On Ap...

Driving Results with Continuous Feedback w/ Alexander Schwall, Rhabit Analytics

08 Jul 2021

Contributed by Lukas

 In HRchat episode 313, we delve into ways to influence leadership behaviors in order to drive organizational outcomes with continuous feedback. List...

The Role of Incentives in Engaging Employees w/ Rob Purdy, CarltonOne Engagement

06 Jul 2021

Contributed by Lukas

In this episode, we talk about performance, incentives, and employee engagement. Bill's guest this time is Rob Purdy, CEO at CarltonOne Engagemen...

Benefits Special: How to Prepare and Execute an Effective Mental Health Strategy

03 Jul 2021

Contributed by Lukas

In this Benefits and Wellness Superhero Podcast episode, we consider what your organization needs to do in order to prepare and execute an effective m...

Courageous Leadership w/ Bill Treasurer, Giant Leap Consulting

01 Jul 2021

Contributed by Lukas

In this HRchat we talk about how managers can lead in new and courageous ways.Bill's guest is Bill Treasurer, Chief Encouragement Officer at Gian...

How SMS Can Grow Employee Engagement w/ Brandon Daniell, Dialog Health

29 Jun 2021

Contributed by Lukas

Employee engagement is one of the biggest struggles when it comes to internal communications. While most of us lost the ability to meet in person sinc...

Benefits Special: How New Factors in Compensation Impact Your Total Rewards Strategy

26 Jun 2021

Contributed by Lukas

In this episode of the Benefits and Wellness Superhero Podcast mini-series, we hear from Suzanne Harrison, Managing Partner at BenchMarket. In additio...

Leading with Empathy in a Post-Pandemic World w/ Mike Sipple, Talent Magnet Institute

24 Jun 2021

Contributed by Lukas

In this HRchat we discuss how to be a better leader. Listen too, as we chat about community engagement and ways you can be at the center of your busin...

The Employee Retention Credit Program and Payroll w/ Rick Cottrell, AccuPay HCM

22 Jun 2021

Contributed by Lukas

Bill's guest in episode 308 is Rick Cottrell, CEO at BizResults.com and the new CEO at AccuPay HCM, a leader in the payroll processing and human ...

Data-Backed L&D Strategies to Boost Performance w/ Hassan Farooqi, OSL Retail Services

18 Jun 2021

Contributed by Lukas

Our guest in episode 307 is Hassan Farooqi, Director of Learning and Development, North America for OSL Retail Services. Listen as we ask what perform...

The State of HR w/ Rafael Rivera, California HR Society

17 Jun 2021

Contributed by Lukas

In this episode, we get an HR association leader's take on the needs and experiences of HR pros. Hear too, about what a return to the office mean...

Getting Casual Workers Paid Faster w/ Nico Simko, Clair

15 Jun 2021

Contributed by Lukas

In HRchat episode 305, we consider tech that gives hourly workers the flexibility to receive their pay sooner so they don't have to take out high...

Why a Voice Culture is Essential to Employee Psychological Safety w/ Russell Robinson

11 Jun 2021

Contributed by Lukas

In this HRchat, Bill talks with Russell Robinson, EdD, Founder at Amplified Research & Consulting and Senior Training & Engagement Advisor at ...

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