Humans Talking Agents
Episodes
Sorry, but your chatbot probably sucks.
12 Nov 2025
Contributed by Lukas
The age of chatbots is over and the gap between traditional decision-tree chatbots and AI agents of the current day is widening. Don't get left be...
How AI has changed the customer support industry
31 Oct 2025
Contributed by Lukas
Discover how the advent of AI agents has evolved the customer support industry into a new form of reactive and proactive customer experience automatio...
Building For Scale
24 Oct 2025
Contributed by Lukas
Building AI Agents is one thing - but when you’re dealing with huge conversation volumes, the playbook is different. Maximilian is in conversation w...
The Future of Customer Experience
17 Oct 2025
Contributed by Lukas
Without a customer, there is no business. And the way customers interact with a product is such a foundational concept in business that it got its own...
MCP is the key to an agentic internet
31 Mar 2025
Contributed by Lukas
MCP, or Model Context Protocol, is the latest AI term to flood everybody's feeds. But what is it? Daniel and Braden break it down and discuss how ...
Should you build or buy in the age of Vibe Coding?
24 Mar 2025
Contributed by Lukas
Braden and Daniel talk about the latest phenomenon in the AI world: vibe coding. As the barrier to entry for coding software lowers, how will that imp...
How voice AI will impact call centers?
18 Mar 2025
Contributed by Lukas
Braden and Daniel dive into the world of call centers, talking about large call centers businesses and personalized concierge services and how AI migh...
AI Models are changing the way we build AI Agents
03 Mar 2025
Contributed by Lukas
Braden and Daniel break down how advancements in AI models are changing the way we build and refine AI Agents. Plus, they speculate about where the in...
The Future of AI Automation Agencies
24 Feb 2025
Contributed by Lukas
Daniel and Braden talk AI Agencies in the second episode of Humans Talking Agents. Where did the need for AI Agencies come from, how have people found...
Your AI Interface is More Important than its Content
12 Feb 2025
Contributed by Lukas
How your users engage with AI is your key to success. But the future of web, voice, and chat interfaces is changing. How do we stay ahead of the curve...