Identity at the Center

#387 - InfoSec World 2025 - Trust, Transparency, and Technology: Building Better MSP Partnerships

24 Nov 2025

Audio

Description

Jim McDonald and Jeff Steadman sit down with Mike Reiring of RSM at InfoSec World 2025 to explore how managed service providers are reshaping IT and identity operations. They dig into the differences between MSPs and MSSPs, how to choose the right partner, and how AI is transforming help desks, problem management, and security monitoring. The conversation closes with a fun dive into Mike’s passion for photography and how creativity ties into continuous learning in tech.Connect with Mike: https://www.linkedin.com/in/mreiring/Connect with us on LinkedIn:Jim McDonald: https://www.linkedin.com/in/jimmcdonaldpmp/Jeff Steadman: https://www.linkedin.com/in/jeffsteadman/Visit the show on the web at http://idacpodcast.comChapters00:00 Intro – Live from InfoSec World 202502:00 Meet Mike Reiring of RSM04:30 Evolution of Managed Service Providers06:30 Shared Accounts, Identity, and Security Maturity09:00 Vendor Gaps and Federated Access Challenges11:30 What Makes a Good MSP Partner13:00 The Cost and Effort of Changing Providers16:30 MSP vs MSSP – Key Differences18:30 Coordination Between Managed Providers21:30 Top 3 Questions to Ask Your MSP25:00 Identity Ownership: IT or Security?27:30 Licensing, Active Directory, and Hidden Accounts30:00 RFP Challenges and Procurement Pitfalls32:00 Measuring Risk and Reducing Identity Exposure34:30 Vendor Management and Shadow IT Risks35:00 How AI Is Transforming MSP and MSSP Operations38:30 AI, Problem Management, and the Future of Help Desks42:30 Photography, Creativity, and Continuous Learning48:00 Closing Thoughts and IDAC OutroKeywordsIDAC, Identity at the Center, Jeff Steadman, Jim McDonald, Mike Reiring, RSM, InfoSec World 2025, Managed Service Provider, MSP, MSSP, AI in Cybersecurity, Help Desk, Identity Management, Managed Identity, Partner Transparency, IT Outsourcing, Risk Reduction, Problem Management, Active Directory, DaVinci Resolve, Photography in Tech, Identity Governance, Cybersecurity Podcast

Transcription

This episode hasn't been transcribed yet

Help us prioritize this episode for transcription by upvoting it.

0 upvotes

🗳️ Sign in to Upvote

Popular episodes get transcribed faster

Other recent transcribed episodes

Transcribed and ready to explore now

13:00H | 21 DIC 2025 | Fin de Semana

01 Jan 1970

Fin de Semana

10:00H | 21 DIC 2025 | Fin de Semana

01 Jan 1970

Fin de Semana

12:00H | 20 DIC 2025 | Fin de Semana

01 Jan 1970

Fin de Semana

2ª PARTE | 06 ENE 2026 | EL PARTIDAZO DE COPE

01 Jan 1970

El Partidazo de COPE

3ª PARTE | 22 ENE 2026 | EL PARTIDAZO DE COPE

01 Jan 1970

El Partidazo de COPE

3ª PARTE | 04 MAR 2026 | EL PARTIDAZO DE COPE

01 Jan 1970

El Partidazo de COPE

Comments

There are no comments yet.

Please log in to write the first comment.

Report any issue

Identity at the Center

#387 - InfoSec World 2025 - Trust, Transparency, and Technology: Building Better MSP Partnerships

This episode hasn't been transcribed yet

Other recent transcribed episodes

13:00H | 21 DIC 2025 | Fin de Semana

10:00H | 21 DIC 2025 | Fin de Semana

12:00H | 20 DIC 2025 | Fin de Semana

2ª PARTE | 06 ENE 2026 | EL PARTIDAZO DE COPE

3ª PARTE | 22 ENE 2026 | EL PARTIDAZO DE COPE

3ª PARTE | 04 MAR 2026 | EL PARTIDAZO DE COPE

Sign in to Audioscrape

Share this moment