Innovation in Financial Inclusion
Episodes
Where next for AI and financial inclusion (S4, Ep5)
08 Apr 2026
Contributed by Lukas
AI is moving faster than ever, reshaping how financial services are used and provided. In this episode, I speak with Prof. Richard Whittle (Salford Bu...
How AI can improve debt advice (S4, Ep4)
25 Mar 2026
Contributed by Lukas
The UK’s community debt advisers are overwhelmed as millions of households fall behind on bills. Outdated, paper‑heavy processes make it even hard...
How to use AI to identify vulnerable customers (S4, Ep3)
11 Mar 2026
Contributed by Lukas
Almost half of UK adults are considered vulnerable in financial markets—putting them at heightened risk of harm. In this episode, I’m joined by Ti...
How AI can improve access to insurance (S4, Ep2)
25 Feb 2026
Contributed by Lukas
There is a large protection gap and 26% of people in financially vulnerable circumstances do not hold a single insurance or protection product. In thi...
How to use AI to promote financial inclusion (S4, Ep1)
11 Feb 2026
Contributed by Lukas
Artificial intelligence (AI) is changing how financial services are delivered, accessed and consumed. In this episode, I am joined by Moonga Chinika (...
S3, ep5 - how to build a more inclusive financial system in the UK
11 Dec 2024
Contributed by Lukas
I am joined by Theodora Hadjimichael from Responsible Finance and Kay Polley from the Finance Innovation Lab to discuss how policymakers and regulator...
S3, Ep4 - how French policy encourages banks to support microfinance institutions
27 Nov 2024
Contributed by Lukas
Underpinned by government guarantees and regulation, French banks provide significant support for microfinance providers in the form of loans, equity,...
S3, Ep3 - how Germany’s regional banking system promotes access to finance
13 Nov 2024
Contributed by Lukas
The German model of regional banks has been credited with providing better local access to financial services, maybe especially for small businesses. ...
S3, Ep2 - how the Community Reinvestment Act supports US CDFIs
30 Oct 2024
Contributed by Lukas
With origins in the civil rights movement and evidence about redlining of communities of colour, the Community Reinvestment Act requires banks to serv...
S3, Ep1 - Why banks should promote financial inclusion
16 Oct 2024
Contributed by Lukas
In many if not most Developed economies, mainstream financial institutions are expected to promote financial inclusion by serving vulnerable groups an...
S3, trailer
09 Oct 2024
Contributed by Lukas
Trailer for the third series of the Innovation in Financial Inclusion podcast, in which I will be exploring how we can create a more inclusive financi...
S2, Ep5 - Financial education - where next?
06 Mar 2024
Contributed by Lukas
In the final episode Pål takes stock of financial education in the UK and discusses what it might or should look like in the future. He is joined by ...
S2, Ep4 - Financial education in the community
21 Feb 2024
Contributed by Lukas
Pål talks about community-based financial education with Kate McQueen from the Money Charity and Toynbee Hall’s Matt Dronfield. The discussion cove...
S2, Ep3 - Financial education in the workplace
07 Feb 2024
Contributed by Lukas
Jonathan Watts-Lay from WEALTH at work and Kayleigh Frost at Health Assured join Pål to talk about financial education delivered at people’s places...
S2, Ep2 - Financial education for children and young people
24 Jan 2024
Contributed by Lukas
Pål talks about financial education aimed at children and young people with Russell Winnard from Young Enterprise and Leon Ward from MyBnk. They dis...
S2, Ep1 - Introduction to financial education
15 Jan 2024
Contributed by Lukas
Pål is joined by Professor Brenda J. Cude, University of Georgia, and Lisa Davis from the Money and Pensions Service to discuss what is financial ed...
S1, Ep8 - Food Coop
09 Aug 2023
Contributed by Lukas
In this episode, Andrew & Pål will be investigating Food Cooperatives. To learn more about this, they spoke with Dr Celia Plender and Yolande Bar...
S1, Ep7 - No interest loans
26 Jul 2023
Contributed by Lukas
In this episode, Andrew & Pål will be looking at the use of no-interest loans in financial inclusion. To learn more about this, they spoke with C...
S1, Ep6 - Flex My Rent
12 Jul 2023
Contributed by Lukas
In this episode, Andrew & Pål will be investigating Flex My Rent which is a rent flexibility scheme that offers eligible residents the opportunit...
S1, Ep5 - Opt-out savings scheme
28 Jun 2023
Contributed by Lukas
In this episode, Andrew & Pål will be investigating Opt-out savings schemes, similar to the pension auto-enrolment, under opt out savings scheme...
S1, Ep4 - Borrowing among low income households
14 Jun 2023
Contributed by Lukas
In this episode, Andrew & Pål will be investigating the reasons why some low-income households struggle to have access to affordable credit and w...
S1, Ep3 - Problem debts and over-indebtedness
31 May 2023
Contributed by Lukas
In this episode, Andrew & Pål will be investigating the reasons why people encounter problem debt, why they struggle to overcome it and what reme...
S1, Ep2 - Why don’t people save more?
17 May 2023
Contributed by Lukas
In this episode, Andrew & Pål will be investigating why people don’t save on a regular basis and the challenges of encouraging a regular saving...
S1, Ep1 - Reality of managing on a low income
10 May 2023
Contributed by Lukas
In this episode, Andrew & Pål will be investigating how those on low incomes manage to cover their expenditure, focusing on the challenges and co...
S1, Ep0 - Introducing Innovation in Financial Inclusion
19 Apr 2023
Contributed by Lukas
In the first of a new podcast series focusing on the problems and solutions of promoting financial inclusion in the UK. Andrew and Pål will be provid...
S1, Trailer - Innovation in Financial Inclusion Podcast
12 Apr 2023
Contributed by Lukas
Innovation in Financial Inclusion Podcast series focuses on the problems and solutions of promoting financial inclusion in the UK. The series will lau...