Inside Housing Management Podcast
Episodes
Rerun of our episode on flag policies, hate crime and lessons from an ASB veteran
05 May 2026
Contributed by Lukas
In this rerun of a previous episode of the Inside Housing Management Podcast, Anna Highfield and Katharine Swindells explore whether housing providers...
Tackling misinformation about immigration and housing
21 Apr 2026
Contributed by Lukas
Hosts Anna Highfield and Katharine Swindells discuss the results of an Inside Housing survey about how the spread of misinformation on immigration and...
Nominate your exceptional colleagues, and we discuss repairs and modern slavery
07 Apr 2026
Contributed by Lukas
In this episode of the Inside Housing Management Podcast, Anna Highfield and Katharine Swindells call for entries for the Inside Housing Management ...
Lessons from the North, plus hoarding help with our Agony Aunt
24 Mar 2026
Contributed by Lukas
Anna Highfield and Ellie Brown discuss the top lessons for housing managers from a recent housing festival. We share insights on Awaab’s Law, the Co...
Are we ready for Competence and Conduct?
10 Mar 2026
Contributed by Lukas
Anna Highfield and Katharine Swindells reveal the results of a major survey asking landlords how ready they are for the Competence and Conduct Standar...
Agony Aunt launch
24 Feb 2026
Contributed by Lukas
Anna Highfield and Katharine Swindells talk about the launch of Inside Housing Management’s new housing Agony Aunt column.We explain why we decided ...
New anti-social behaviour powers
10 Feb 2026
Contributed by Lukas
Hosts Anna Highfield and Katharine Swindells discuss the Crime and Policing Bill and how, if implemented, it could bring new powers for housing staff ...
Inside our allocations investigation
03 Feb 2026
Contributed by Lukas
Hosts Anna Highfield and Katharine Swindells discuss the story behind a major social housing allocations investigation published in January.They disc...
How to get a C1 rating, and predictions for the year ahead
13 Jan 2026
Contributed by Lukas
Anna Highfield, editor of Inside Housing Management, interviews B3Living’s chief executive Steve Woodcock about how the housing association achieved...
2025 highlights plus the life of an equine officer
16 Dec 2025
Contributed by Lukas
Anna Highfield and Katharine Swindells discuss the Inside Housing Management brand’s most memorable moments and most-read articles since it launched...
Podcast - Shadowing Peabody plus Awaab's law update
02 Dec 2025
Contributed by Lukas
In this episode of the Inside Housing Management Podcast, Anna Highfield, editor of Inside Housing Management, and Ellie Brown, news reporter at Insid...
Artificial intelligence for housing
18 Nov 2025
Contributed by Lukas
Anna Highfield and Katharine Swindells discuss how housing management teams are using AI, from predicting rent arrears to identifying patterns in comp...
Chief executive salaries and the Competence and Conduct Standard
04 Nov 2025
Contributed by Lukas
Anna Highfield and Katharine Swindells discuss the key findings from Inside Housing’s Chief Executive Salary Survey 2025, the introduction of Awaab...
Flag policies, hate crime and lessons from an ASB veteran
21 Oct 2025
Contributed by Lukas
Anna Highfield, editor of Inside Housing Management, and Katharine Swindells, deputy features editor at Inside Housing, discuss lessons from the Housi...
Repairs and Awaab’s Law
07 Oct 2025
Contributed by Lukas
This week, we find out how housing providers are changing their approach to repairs to prepare for the implementation of Awaab’s Law at the end of O...
Inside Bromford Flagship's zero-tolerance approach to abuse
09 Sep 2025
Contributed by Lukas
This week, we discuss how housing providers are taking a zero-tolerance approach to rising abuse and assaults against their staff. Our guest is Ellie...
Assaults on the rise
26 Aug 2025
Contributed by Lukas
Co-hosts Anna Highfield and Katharine Swindells discuss the results of a major investigation by Inside Housing Management into assaults against housin...
Rent arrears
12 Aug 2025
Contributed by Lukas
Anna Highfield, editor of Inside Housing Management, and Katharine Swindells, deputy features editor at Inside Housing, discuss the scale of the issue...
Anti-social behaviour
29 Jul 2025
Contributed by Lukas
Editor Anna Highfield and Inside Housing deputy features editor Katharine Swindells discuss the challenges that housing management staff face when dea...
Shadowing housing association Places for People
15 Jul 2025
Contributed by Lukas
Editor Anna Highfield talks to Inside Housing reporter Ellie Brown about shadowing Places for People (PfP) – and what she learned from her day wit...
How can the sector better support its resident-facing staff?
01 Jul 2025
Contributed by Lukas
How can the social housing sector better support its resident-facing staff? Weighing in on the exclusive discussion is Kirsty Ellis, head of operation...
What do social housing staff love about their jobs?
18 Jun 2025
Contributed by Lukas
The results of a major survey are revealed, where we asked housing staff what they enjoy about their jobs, what drives them and how they got into the ...
E-bike fires
10 Jun 2025
Contributed by Lukas
What are the dangers of e-bike and e-scooter fires, and how can the risks be minimised?Hosts Anna Highfield and Martin Hilditch, editor of Inside Hous...
Tenant engagement masterclass
20 May 2025
Contributed by Lukas
We discuss tried-and-tested ways to boost tenant engagement. Hosts Katharine Swindells, deputy features editor at Inside Housing, and Anna Highfield,...
Hoarding and why #HousingManagementMatters
07 May 2025
Contributed by Lukas
We discuss the best way to sensitively handle hoarding, the benefits of hiring a specialist mental health worker, and our exciting new campaign, #Hous...
Noise complaints and mental health safeguarding
23 Apr 2025
Contributed by Lukas
In this episode of the Inside Housing Management Podcast, we discuss handling noise complaints, which can have a huge impact on well-being, and suppor...
Launching Inside Housing Management, and housing officers’ top priorities revealed
31 Mar 2025
Contributed by Lukas
In the first episode of the Inside Housing Management podcast, we discuss the research we carried out among frontline social housing staff to find out...