IT'S a Tech Podcast
Episodes
IT'S a Tech Podcast, Episode 15: Customer Service in NYS
23 Apr 2026
Contributed by Lukas
Increased efficiency. Shorter wait times. Clearer guidelines. Better online experiences. Enhanced equity. Getting New Yorkers what they need from thei...
IT'S a Tech Podcast Firewall Chat: DMV DRIVES, featuring Andrea Rohan, DCT
07 Apr 2026
Contributed by Lukas
Welcome to the first IT’S a Tech Podcast firewall chat! This shortform series will allow us to focus on specific people, projects and progress that ...
Episode 14: Doing Business with ITS
19 Mar 2026
Contributed by Lukas
Procurement. It’s a word that is often mentioned in relation to state government. We’ve referred to it more than once on this very podcast. Gover...
Episode 13: AI in New York State
19 Feb 2026
Contributed by Lukas
Over the past few years, generative artificial intelligence, or AI, has been incorporated into a variety of programs and tools, inspiring some to ask ...
Episode 12: ITS on the Rise
15 Jan 2026
Contributed by Lukas
It’s 2026, and the future is bright! We are all ready for new beginnings, new challenges and new wins this year.ITS has gone through a number of cha...
Episode 11: Best of Season One
10 Dec 2025
Contributed by Lukas
2025 is drawing to a close, and at this time of year, many of us are reflecting on how we got to this moment in time. What did we set out to do? What ...
Episode 10: Training and Mentorship
06 Nov 2025
Contributed by Lukas
Professional development. Upskilling. Training. Mentorship. Whatever you call it, it all adds up to growing the abilities of workers and investing in ...
Episode 9: New York Business Express
16 Oct 2025
Contributed by Lukas
It's no secret that successful businesses are crucial to a thriving state economy. New York has a variety of programs designed to encourage and s...
Episode 8: Tales from the State Fair
10 Sep 2025
Contributed by Lukas
Real New Yorkers know that the Great New York State Fair isn’t all deep-fried treats and concerts! For almost 200 years, the fair has showcased the ...
Episode 7: How Evolving Technology Changes the Practice of Law
14 Aug 2025
Contributed by Lukas
Gone are the days of rooms filled with dusty legal tomes and yellowing binders. Like most industries, the legal profession has gone digital, streamli...
Episode 6: Defeating the Blue Screen of Death; The Global IT Outage, One Year Later
16 Jul 2025
Contributed by Lukas
On July 19, 2024, a faulty software update by cybersecurity company Crowdstrike took down millions of Microsoft Windows operating systems all over the...
Episode 5: CISO Blue Team
12 Jun 2025
Contributed by Lukas
All indicators show that cybercrime is definitely on the rise. People spend more time online than ever before, and new technologies and techniques are...
Episode 4: Operational Excellence
08 May 2025
Contributed by Lukas
At ITS, empowering leaders from all sectors of the organization is crucial to our agency’s success. Our workforce is made up of diverse professional...
Episode 3: Human-Centered Design
17 Apr 2025
Contributed by Lukas
How does ITS approach and configure online spaces where the public interacts with New York State agencies and make that experience better? Listen to ...
Episode 2: Executive Budget, featuring Kelly Morrissey, CFO
20 Feb 2025
Contributed by Lukas
It’s a new year, and ITS is continuing to grow and change in positive ways that will benefit all New Yorkers. The digital needs of the state are ev...
Episode 1: CISO Red Team
12 Sep 2024
Contributed by Lukas
Our topic this week is cybersecurity. By way of context, ITS is charged with protecting the State’s systems from cyber intrusion and attack. The thr...