IT Visionaries

Creating a Data-Driven Digital Pass for your COVID Vaccine with Claire Hough, CTO Carbon Health

13 May 2021

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Let’s be frank: the healthcare industry needs help. Medical records have far too many inconsistencies, patients struggle to find ways to transfer information from one doctor to another, and as the world slowly begins to reopen and the focus on health increases, the industry is going to have to lean on modern technology more than ever in order to track and maintain records as it relates to COVID-19. “There are several like electronic health information systems out there and their operability is pretty poor. You have to be able to get that information [to your doctors]. You have to be able to integrate it and make it accessible to your patients, as well as your primary care providers. And, that's something that we do better than anybody else.”Claire Hough is the CTO of Carbon Health, a tech-enabled healthcare provider that is developing data-driven programs in an effort to help modernize the healthcare industry by removing the boundaries of health care to create high-quality experiences. On this episode of IT Visionaries, Claire details how Carbon Health has used technology and data to solve a wide array of issues in healthcare, including the delivery care model. Plus, Claire dives into her past experiences scaling startups such as Netscape, Napster, and Udemy.Main TakeawaysUser Error: There’s a saying when it comes to data, “garbage in, garbage out.” When it comes to data entry, this still applies because there is still far too much room for user error. Workers are manually inputting data in spreadsheets allowing for a margin of error, and this is one of the biggest problems facing the healthcare industry. By using an automated system that removes the physical person from that process, you can access a clearer picture of your data without concerns about input accuracy.Not Enough Information: The healthcare industry is overrun with processes that are not streamlined or convenient for patients. When a patient gives information to a physician or an urgent care provider, that information remains only with those sources rather than shared widely to the patient’s broader healthcare team.. By creating a central record system that controls every aspect of the healthcare process, companies are able to not only have the most accurate information regardless of where a patient is seen, but it creates a better overall customer experience for your patient who no longer have to repeatedly provide the same information.Built to Scale: When you’re scaling your engineering teams, you have to think about what the company is going to look like in the near future and not just what you need in the present. Make sure the people you are bringing on can work in a fast-paced environment and possess multiple skill sets.IT Visionaries is brought to you by the Salesforce Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform -- This episode of IT Visionaries is brought to you by Meter - the company building better networks. Businesses today are frustrated with outdated providers, rigid pricing, and fragmented tools. Meter changes that with a single integrated solution that covers everything wired, wireless, and even cellular networking. They design the hardware, write the firmware, build the software, and manage it all so your team doesn't have to.That means you get fast, secure, and scalable connectivity without the complexity of juggling multiple providers. Thanks to meter for sponsoring. Go to meter.com/itv to book a demo.---IT Visionaries is made by the team at Mission.org. Learn more about our media studio and network of podcasts at mission.org. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

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2ª PARTE | 06 ENE 2026 | EL PARTIDAZO DE COPE

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3ª PARTE | 22 ENE 2026 | EL PARTIDAZO DE COPE

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3ª PARTE | 04 MAR 2026 | EL PARTIDAZO DE COPE

01 Jan 1970

El Partidazo de COPE

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IT Visionaries

Creating a Data-Driven Digital Pass for your COVID Vaccine with Claire Hough, CTO Carbon Health

This episode hasn't been transcribed yet

Other recent transcribed episodes

13:00H | 21 DIC 2025 | Fin de Semana

10:00H | 21 DIC 2025 | Fin de Semana

12:00H | 20 DIC 2025 | Fin de Semana

2ª PARTE | 06 ENE 2026 | EL PARTIDAZO DE COPE

3ª PARTE | 22 ENE 2026 | EL PARTIDAZO DE COPE

3ª PARTE | 04 MAR 2026 | EL PARTIDAZO DE COPE

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