Chapter 1: What is the main topic discussed in this episode?
Hey there, it's Kim, of course. And right after today's Daily Tech Update, I want you to stick around because I'm joining my buddy, Mark Arum, on 95.5 WSB. We have some great laughs and some serious tech smarts coming your way next, and you don't want to miss that. AI is touching every part of your life. But if you're wondering what that means, here's an example.
AI found its way even into your favorite fast food drive-thru window. I'm Kim Commando for NetSuite. AI is changing the world and companies using it are getting ahead. Download the free business guide, Demystifying AI Right Now, at netsuite.com. There's nothing more aggravating than waiting in a fast food drive-thru and later discovering the order is all wrong.
At McDonald's, AI now quickly weighs the bag before handing it to you. The AI knows precisely, down to a tenth of an ounce, what a Big Mac and large fries weigh versus three regular hamburgers and fries. At pizza chain Papa John's, AI is handling the entire order, gone is the person on the other end. The AI agent will guide you through even the most complex order.
Hold the mushrooms, extra pepperoni. As of today, AI is in the takeout business. And if you'd like to learn more about AI, be sure to get my five-star rated newsletter. It's free. Sign up right now while you're thinking about it at getkim.com. At least two times a month, I bring the latest tech scoop to The Marc Aram Show.
Chapter 2: How is AI transforming fast food experiences?
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Courtesy of the Marc Aram Show and 95.5 WSB.
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Chapter 3: What role does AI play in McDonald's order accuracy?
Joining us live on The Mark Aram Show as she does every Wednesday biweekly, the most syndicated talk show host in the nation, our dear friend Kim Commando. Kim, Happy New Year, buddy.
Happy New Year to you too, Mark.
Very excited to kick off. I missed you too.
Did you have a good Christmas and New Year's and all that? I did. Everything's fabulous. Although I'll tell you. I don't know what's happening, but I think everybody who didn't want to work in November and December is suddenly like jamming it now because I'm so busy.
Yeah, well, I mean, gosh, the news cycle just will not stop, including this that came across my desk. And I'm really concerned about it.
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Chapter 4: How is AI integrated into Papa John's service?
Is it possible, Kim, that my router at home is selling my data?
Yeah, this is something that a lot of people don't think about, that your Wi-Fi router isn't there just twiddling its antennas while you're connecting your phone to Netflix. It's actively scanning everything around it, collecting data on you, everyone, and everything nearby. It's actually kind of creepy. But the leader of the pack is Amazon. Why? Because of the Echo and Ring devices.
Amazon, they're just brilliant. I mean, they created a neighborhood network throughout the country for free. by using their something called the Amazon Sidewalk. And so the whole idea is that if your neighbor's ring loses Wi-Fi, it hops on your Echo to upload footage.
Chapter 5: What are the implications of AI in customer service?
Yes, so you're actually running this free surveillance infrastructure for Amazon that you never agreed to it. Your neighbors, even the guy who lets his dog poop on your lawn.
That guy.
Yeah, he even gets a piece of the internet that you pay for. They say it's a really tiny, tiny slice. But you are sharing your internet with other Amazon gadgets up to a half a mile away, again, using this Amazon Sidewalk. So what you do is you have to get into your Alexa app and then find Amazon Sidewalk and then toggle that to off. And the same thing for your ring.
And, you know, I actually knew about that. I had a friend that worked in Amazon and I was trying to I was asking him, you know, behind the scenes how the Amazon Prime video works. And he's like, oh, you know, it was technical jargon. But basically, it's not one, you know, there's not one server that is just playing the natural for me on Amazon Prime. It's bits and pieces.
I guess that sidewalk is part of it.
Well, and it's not just Sidewalk. Every phone, your laptop, whatever device you have, it broadcasts what's called a MAC address, and it's a digital fingerprint. And so your router picks up these signals from every single device nearby.
So if you're using Eero or Google Nest, they can actually build profiles of who's near your house, who's in your house, and then send that data back to the mothership. And if you're renting a router from your ISP, okay. Yeah. Let me tell you, that's not good. Your ISP is probably broadcasting a second hidden signal from your equipment so that strangers can hop on your Wi-Fi.
So like I don't have, I've got a, I don't know if I should say the name of the company, but I've got amazingly fast in-home internet. The company begins with an X and ends with a Y. Are they sharing my data? Can I opt out of that at all?
Yeah. What you want to do is look for a second hidden signal. It should be called Xfinity Wi-Fi from your equipment so that this way strangers won't be able to hop on. Now, the ISPs claim that all this traffic is separate, but you are still subsidizing their national network with your electricity. Plus, it can slow down your speeds and it gives people a reason to linger outside your house.
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Chapter 6: How can your router compromise your personal data?
It was an open Wi-Fi. And he knew I was on it. He couldn't see my browser history or anything. That would have.
Are you sure?
He said he couldn't. I don't know. He was a good dude.
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