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Kim Komando Daily Tech Update

Use AI to negotiate

18 Jan 2026

Transcription

Chapter 1: What is the main topic discussed in this episode?

0.031 - 23.423 Kim Komando

Hi, Kim Commando here. Well, first up, we have your digital life hack. And after that, I'm going to play a call for my weekend national radio show. You either win or lose a negotiation. Here's how to tap into AI to help you win. I'm Kim Commando for Consumer Cellular. If you're over 50, get two lines for only $30 each. Switch now and get your second month free at ConsumerCellular.com slash Kim.

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Chapter 2: How can AI assist in negotiating for a raise?

23.684 - 26.848 Kim Komando

Let's say you need to ask for a raise or you're dealing with a tough client.

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26.828 - 54.76 Kim Komando

open chat gpt or any other ai bot and tell it be a hardball negotiator i need to ask for a higher salary or act like a rough client who wants a discount the ai will push back like a person you're going up against it'll throw objections at you and point out ways to respond to help you win practice your responses until they're smooth you can use this in any situation at the car dealership asking for a deadline extension even settling a contract by the time you walk into that real meeting

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54.74 - 75.802 Kim Komando

you've already handled the worst-case scenario three times in your head. You're prepared. You're a winner. You got this. Every day, almost a million folks get my five-star rated newsletter. You should, too. Sign up for free at GetKim.com. Next up, a call from my weekend show, The Kim Commando Show. Enjoy! Let's be honest, our personal info is everywhere.

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76.202 - 96.951 Kim Komando

Creeps and data brokers are out there scooping up birthdays, social security numbers, political views, medical conditions, you name it. It's not even shocking anymore. But that doesn't mean you have to put up with it. Incogni is my secret weapon when it comes to online privacy. They do the hard work of getting your personal data removed from people's search sites and those shady data brokers.

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97.412 - 98.634 Kim Komando

And now they've stepped it up.

Chapter 3: What strategies can you use to practice negotiation with AI?

99.074 - 119.003 Kim Komando

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118.983 - 137.785 Kim Komando

Head to privacykim.com right now to lock in 60% off with my exclusive deal. That's privacykim.com. Take your privacy back starting today. You'll be so glad that you did. I am privacykim.com for 60% off with Incogni. Jillian in Bangor, Maine. Hi there.

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138.085 - 165.848 Jillian

I run a very small restaurant. We're completely off the beaten path, off of Route 1, so you've got to go out of the way. I'm going into my fourth season because it's Maine, and generally restaurants are seasonal. And when I went to reopen last June for the season, I noticed that Facebook and Instagram had taken away my location tag. So I filled out help tickets.

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166.216 - 194.328 Jillian

Three of them, to be exact, said, please, you know, people can't tag me and also they can't find me unless they have a history of liking my business and being, you know, having me in their queue or whatever. So it's been a big challenge because social media is and word of mouth are my primary forms of advertisement. Sure. No response from Facebook, no figure, no response from Meta.

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194.429 - 210.904 Jillian

I'm just stuck in this. You can't get a person. So I don't really know what to do, but it's definitely, it's hurting my business because people come and they'll find us. They'll find us on Google if they're searching for restaurants near me. But once they're there, they take these beautiful sunset photos, can't tag us.

211.087 - 212.83 Kim Komando

So that's a problem.

Chapter 4: What are the benefits of using AI in tough negotiations?

213.111 - 237.174 Kim Komando

And Meta is not doing anything, which is so typical. It's so frustrating that we have this major billion dollar corporation, but they have no customer service. It's like, OK, thanks. You know, imagine for just a second, Jillian, if that you weren't able to call United Airlines, right? OK, it's like, oh, OK, I guess everything's just fine with my flight and you canceled it.

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237.214 - 247.27 Kim Komando

There's nothing I can do. I just have to like sit on the sidelines. We would be so ticked off. But for some reason, we get to tech companies. We think it's fine. Have you tried DMing them on social?

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249.072 - 253.258 Jillian

I've tried whatever forms of support I can find.

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253.439 - 277.035 Kim Komando

No, no, I'm talking about going to their ex-account, looking at their Instagram account, and then making a public plea to say, hey, listen, here's what the problem is. I need help right now. Because when you go to that support bucket from hell. Okay. You're kind of like, all right, maybe somebody will look at it.

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Chapter 5: How can you handle difficult clients using AI?

277.175 - 295.347 Kim Komando

Maybe somebody will help me out. And so at this point you have to get super aggressive. Okay. Because this is your livelihood and congratulations because running a restaurant is not easy. Okay. And for you to sustain, you know, four seasons, you've got to have a lot of good things going on. And we do want to have check-ins. We do want to have mentions.

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295.507 - 316.238 Kim Komando

And we want to use hashtags because we want to have geotags so that this way, as you said, on social, that people can go ahead and find you readily. What I would do at this point is I would go onto X, find the meta Facebook, Instagram accounts, anyone that I could find and state my case and say, this is my problem. What can we do to fix this?

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316.418 - 324.025 Kim Komando

I'm not getting any help and I need help now in order to fix this because your season is coming up, right?

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325.407 - 337.299 Jillian

Right. I actually opened, I'm open right now. I decided to open in the winter to try things out for two days. But yeah, it's a similar, similar problem. I just want to be up to speed when, so that people can find me period.

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337.579 - 364.028 Kim Komando

Okay. The next thing I would do after I do all that, is that I would try to, I have a phone number I can give you for Meta. And we have the phone number on our website as well. So if you search for Meta phone number at commando.com, we have the phone numbers, for example, like Amazon and Microsoft and all these other companies that you can't find a phone number for.

364.008 - 384.78 Kim Komando

And so, but there's no guarantee that that's going to get you to somebody who can help. I mean, it's basically just their corporate number. And that's why it might be good if you could actually find somebody who's in charge of small business at Meta. And the way that you do that is you just do a search. You could do a search for like press release and Meta and small business.

385.001 - 406.828 Kim Komando

And inside there, they normally have like a happy quote of somebody. And then once you have that person's name, you can call and ask for them. Then the other thing you can do is that you get onto LinkedIn. And you find this person on LinkedIn and then you get a certain number of free passes for you to contact somebody who you don't know on LinkedIn. And then after that, they want you to pay.

407.89 - 436.607 Kim Komando

And then I would drop them a note. I would go full aggressive. Anybody who I can find help me fix this problem and not just just not rely on a support ticket. So you have the phone number, you can find it on our site. You could encourage check-ins and mentions on the posts. Maybe there's another way that you could create a different hashtag. Maybe you can create another meta account.

437.414 - 445.548 Kim Komando

And try from scratch, you know, that may be if you have a husband, a boyfriend, a girlfriend, whatever it may be, mom, dad.

Chapter 6: What should you do if social media platforms are affecting your business?

498.036 - 521.657 Kim Komando

Jillian, armed with all this, if this does not work, I want you to call me back and let me see what I can do. I'm not sure if I can do anything. Let me tell you, I've tried to find somebody at Meta myself and they're like, there's nobody home. Nobody. And Mark Zuckerberg, he's building a bunker in Kauai. Okay. And surfing. So frustrating. Thanks for your call today, Jillian.

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521.89 - 540.49 Kim Komando

Hey, want to stay in the tech now without wasting your time? Join nearly a million folks who get my free newsletter, The Current, where you'll see the latest in tech in just five minutes every single day. You're just going to love it. It has a five out of five star rating over on Trustpilot. Sign up right now at GetKim.com. That's GetKim.com.

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