The 72 Appointments Mystery: How AI Agents Are Silently Revolutionizing Business

In this episode of Lead with AI, Dr. Tamara Nall sits down with Paul Roberts, co-founder of Taalk, who reveals the shocking story of a real estate agent who woke up to 72 appointments booked overnight by an AI assistant. Roberts takes us behind the scenes of how Taalk AI creates agents that can resolve complex customer issues in 40 seconds instead of 20 minutes and can learn from tens of thousands of interactions daily. The conversation uncovers the surprising truth about how AI handles objections better than humans and why some industries risk being left behind in this technological revolution. Roberts shares his vision for 2030, where businesses can launch in multiple countries overnight with AI speaking five different languages across every channel without hiring a single person. This glimpse into the future of customer engagement shows how AI is not replacing humans but instead creating what Roberts calls "the age of the entrepreneur" where anyone with a good idea can scale globally. The episode concludes with Roberts' personal concern about companies using AI to cut corners rather than enhance real connections with customers.

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