Leading for Business Excellence
Episodes
Minisode #13: Operating with Confidence with Jade Wilcox
26 Sep 2023
Contributed by Lukas
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series.In this minisode, we’...
Set the Direction and Do Brilliant Things With Karen Leftley, BQF President
19 Sep 2023
Contributed by Lukas
With an infectious enthusiasm for business excellence, Karen Leftley brings a wealth of knowledge and experience to the role of President of the Briti...
Minisode #12: Excellence in Strategy Delivery with Suraj Patel
12 Sep 2023
Contributed by Lukas
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, ...
Minisode #11: The Burger King Approach to a Strong Supply Chain with Katie Evans
05 Sep 2023
Contributed by Lukas
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, ...
Minisode #10: Tackling Time-Consuming Meetings with Nicola Millard
29 Aug 2023
Contributed by Lukas
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, ...
Minisode #9: Lessons In Leadership with Daniel Crump
22 Aug 2023
Contributed by Lukas
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, ...
Nurturing Leadership Excellence with Tanya Aitken, Chief Product and Marketing Officer at CMI
15 Aug 2023
Contributed by Lukas
“Organisations with management and leadership development programs are 32% more productive” - Tanya Aitken, Chief Product and Marketing Officer at...
Minisode #8: Leading Charity Fundraising with Mark Beazley
08 Aug 2023
Contributed by Lukas
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, ...
Minisode #7: Mistakes as Learning Opportunities With Joanne Humble
01 Aug 2023
Contributed by Lukas
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, ...
Minisode #6: Journey of an Improvement Leader with Linda Linteau
25 Jul 2023
Contributed by Lukas
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, ...
Transforming Spaces with Sally Mackey, Professor of Applied Theatre and Performance at The Royal Central School of Speech and Drama
18 Jul 2023
Contributed by Lukas
As we navigate the changing landscape of work and the blurring of boundaries between home and office, it's more important than ever to find ways ...
Minisode #5: Reflect, Refresh and Relaunch with Claire Miles
11 Jul 2023
Contributed by Lukas
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, ...
Minisode #4: Leading with Empathy with Tim Schmeisser
04 Jul 2023
Contributed by Lukas
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, ...
Minisode #3: Your Best Asset Is Your Team with Matt Lindley
27 Jun 2023
Contributed by Lukas
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, ...
Minisode #2: The CQI-Approved Business Transformation with Jade Wilcox
20 Jun 2023
Contributed by Lukas
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we...
End-to-End Quality as a Competitive Advantage with Vince Desmond, CEO of the Chartered Quality Institute
13 Jun 2023
Contributed by Lukas
Packed with insights and reflections, Vince Desmond, CEO of the Chartered Quality Institute, shares his take on the key issues facing the Quality and ...
Minisode #1: This is Quality Customer Service with Estelle Clark
07 Jun 2023
Contributed by Lukas
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. Highlighting the b...
Creating A Mentally Healthy Workplace with Jon Manning, Founder & CEO of Arthur Ellis: Mental Health Support
16 May 2023
Contributed by Lukas
Get ready to be inspired as Jon Manning shares his personal journey and how it led him to create Arthur Ellis Mental Health Support, a charity that is...
Unlocking the Secrets of Business Excellence with Tom Greenwood, Group CEO at Helios Towers plc
18 Apr 2023
Contributed by Lukas
In our most revealing episode to date, join us as Tom Greenwood, Group CEO at Helios Towers, talks about how Business Excellence is driving their grow...
The Red Threads of Effective Leadership with Mark Beazley, CEO at The Kennel Club
21 Mar 2023
Contributed by Lukas
To a nation of dog lovers, The Kennel Club is a familiar name. They are proud to be the UK’s largest organisation devoted to dog health, welfare a...
Leading the Future of Work with Dr Nicola Millard, Principal Innovation Partner at BT Digital Solutions
16 Feb 2023
Contributed by Lukas
Do you suffer from proximity bias? Are you a time vampire? And if we are now ‘zedonks’, how do we plan for working in a hybrid environment? ...
Leading for the Future with Emma Howard Boyd CBE
19 Jan 2023
Contributed by Lukas
Speaking shortly after attending COP27, it was clear that Emma Howard Boyd's early experience of living on a boat motivated her to combine her ca...
Embodying Continuous Improvement with David Sheldon, Head of CI at St John Ambulance
20 Oct 2022
Contributed by Lukas
One of the UK's most experienced change agents with a career in improvement spanning over 40 years, David Sheldon shares his impressive leadershi...
Leading the Quality Organisation of the Year with Jade Wilcox, Managing Director at Wilcox Limousines
23 Aug 2022
Contributed by Lukas
When Jade became MD of Wilcox Limousines in June 2020, the system worked, but she could see that to remain a market leader, the organisation needed to...
Invest in Relationships to Build Successful Teams with Tim Schmeisser, VP of Commercial Transformation at Kimberly-Clark
28 Jul 2022
Contributed by Lukas
"Don’t worry about the solution", Tim Schmeisser, VP of Commercial Transformation tells us, "that will come later. First, we must t...
Tech Entrepreneur Shares his Secrets for Business Excellence with Jon Darbyshire, Co-Founder & CEO of SmartSuite
13 Jun 2022
Contributed by Lukas
Serial entrepreneur, investor, and CEO of SmartSuite, Jon Darbyshire, specialises in looking at old problems from new perspectives, and bringing fresh...
Turning Customer Needs into Strategic Success using Operational Excellence with Suraj Patel, Director of Operational Strategy at Capital One
17 May 2022
Contributed by Lukas
Starting his career as an IT graduate for E.ON, Suraj Patel saw an opportunity for change, and with the support of a much-valued talent development me...
Learning to be Excellent – from Mum’s Garage to a Michelin Favourite with Daniel Crump, Proprietor of The Greyhound Pub & Dining
19 Apr 2022
Contributed by Lukas
Success in hospitality requires much more than great food alone. Teamwork, flow, individual roles, and clear process ownership are each critical t...
Adapting your Strategy in Disruptive Times with Claire Miles, CEO of Yell
14 Mar 2022
Contributed by Lukas
In this episode, we’re joined by Claire Miles, Chief Executive Officer of Yell, the organisation that provides innovative digital marketing solution...
Leading from the Bid Room to the Board Room with Bob Pragada, President & COO at Jacobs
14 Feb 2022
Contributed by Lukas
Our latest guest is Bob Pragada, the President and Chief Operating Officer for Jacobs Engineering Group. Jacobs is a Fortune 500 company, with 55,...
The Power of a Learning Culture with Linda Linteau
17 Jan 2022
Contributed by Lukas
In this months episode, we’re joined by Linda Linteau, Head of Global Continuous Improvement for SGRE Service, the global market leader in offshore ...
Speak up! Leadership impact and inclusivity with Matt Lindley, airline & ex RAF Royal Squadron Pilot
13 Dec 2021
Contributed by Lukas
In this episode, we’re joined by Matt Lindley, a commercial airline and former RAF trained fighter pilot, who also flew the royal family for ten yea...
Making Change Happen with Global Head of Business Process Improvement, Joanne Humble
22 Nov 2021
Contributed by Lukas
In this month’s episode, we’re joined by Joanne Humble, Global Head of Business Improvement at Catalent Pharma Solutions.Joanne is an expert in ch...
Harnessing People & Process Excellence as a Blue-Chip Executive Leader with David Callaghan
25 Oct 2021
Contributed by Lukas
In this episode, we're joined by David Callaghan, former Senior Vice President of Oracle EMEA, President of the British Quality Foundation until ...
Driving Customer-focused Performance Improvement with Chief Marketing Officer, Katie Evans
27 Sep 2021
Contributed by Lukas
Burger King (UK)'s Chief Marketing Officer, Katie Evans, talks about her experience of driving customer-focused Performance Improvement.Listen ou...
Rising to business challenges with Improvement Strategist Estelle Clark
16 Aug 2021
Contributed by Lukas
Hear Estelle’s fascinating stories, from how an untimely bout of chicken pox at university set her on a path to the quality career she has excelled ...