Leading into Tomorrow
Episodes
AI Pioneers: Series summary
23 Mar 2026
Contributed by Lukas
In the final episode of AI Pioneers, EY Global Government and Public Sector AI Co-leaders Sheena Thompson and Thomas Erwin share their highlights f...
AI Pioneers: Upskilling the workforce to scale AI in government
23 Mar 2026
Contributed by Lukas
In this episode, EY Global Government and Infrastructure Co-leaders, Thomas Erwin and Josie Cluer, discuss a key theme in EY’s : workforce engagemen...
AI Pioneers: How empowerment plus common standards enabled Île-de-France to scale AI
23 Mar 2026
Contributed by Lukas
From 10 use cases to almost 100 at the proof-of-concept stage or in production: the Île-de-France Region has scaled GenAI fast. Now, it’s accelerat...
AI Pioneers: How trust-first design created a true community tool in Amarillo, Texas
23 Mar 2026
Contributed by Lukas
When the City of Amarillo, Texas, needed to service a rapidly growing population that couldn’t afford higher taxes, it was the catalyst for explorin...
AI Pioneers: How the UK government used AI to solve problems and gain trust
08 Mar 2026
Contributed by Lukas
Governments should look for the best solution to a specific problem, not view AI as the answer to everything. That’s one of the main lessons share...
AI Pioneers: Modernizing South Africa’s revenue services with customer-centric AI
08 Mar 2026
Contributed by Lukas
At the South African Revenue Service (SARS), AI-powered fraud and risk detection have stopped 100 billion rand in impermissible refunds and recovered ...
AI Pioneers: Democratizing access and co-creating solutions to drive AI adoption
08 Mar 2026
Contributed by Lukas
For Shen Hwee Chua, Chief Data Officer at the Energy Market Authority in Singapore, the biggest hurdle to implementing a GenAI productivity tool has...
AI Pioneers: Normalizing Estonia's AI use through training, testing and transparency
08 Mar 2026
Contributed by Lukas
Not only do over half of all Estonians use AI daily, but on average, government employees are more likely than private sector employees to do so (37% ...
EY ‘Data and AI in Government’ report - audiobook format
01 Aug 2025
Contributed by Lukas
To listen to EY Government and Infrastructure audio reports follow this link: https://podcasts.apple.com/gb/podcast/ey-government-and-infrastructure-a...
Government Risk Radar: Why transparency is the secret to building trust and social cohesion
11 Jun 2025
Contributed by Lukas
In challenging economic times, preserving social cohesion isn’t only about supporting the vulnerable; it’s essential for maintaining peace and sec...
Government Risk Radar: Why governments need to act fast and collaborate to address climate risks
04 Jun 2025
Contributed by Lukas
With climate change intensifying, bringing higher human and financial costs, governments must step up their efforts to both mitigate its risks and ada...
Government Risk Radar: Mitigating digital risk in an ever-changing world
28 May 2025
Contributed by Lukas
How can governments adopt digital technologies while regulating their use and supporting innovation? That’s the question Permenthri Pillay, Partner,...
Government Risk Radar: How to mitigate the impact of demographic shifts on the workforce
21 May 2025
Contributed by Lukas
Take aging populations, add low birth rates, and you have a shrinking workforce and skills gaps that risk hampering economic growth. How governments c...
Government Risk Radar: Why long-term planning is the best response to short-term volatility
14 May 2025
Contributed by Lukas
In this episode, Oliver Jones, EY Global Geostrategy Leader, and Jan Kallmorgen, Senior Partner, EY Strategy and Transactions, explore how governments...
Government Risk Radar: Why public value should be at the heart of public finance management
14 May 2025
Contributed by Lukas
How can governments keep their finances sustainable in a world of high public debt, rising interest rates and persistent inflation? By shifting their ...
AI in Government: Why thinking fast and slow is the best way to prepare for an AI future
28 Apr 2025
Contributed by Lukas
In this episode, Dr Naveen Thomas PhD and Dr Harvey Lewis PhD, both Technology Consulting Partners at EY, discuss artificial intelligence (AI) past, p...
AI in Government: How governments, their agencies and people can effectively adopt AI
28 Apr 2025
Contributed by Lukas
To effect real and wide-reaching change, government organizations need to get behind the big-ticket outcome of adopting artificial intelligence (AI): ...
AI in Government: Why governments must address AI’s risks to realize its societal benefits
28 Apr 2025
Contributed by Lukas
From raising literacy standards to eradicating diseases, artificial intelligence (AI) could transform society as we know it. But with these technologi...
AI in Government: How to build a vibrant AI ecosystem that creates value for everyone
13 Nov 2024
Contributed by Lukas
How can governments help businesses realize the benefits of artificial intelligence (AI) while gaining the maximum value from these game-changing tech...
AI in Government: How AI could transform learning, teaching and research in universities
30 Oct 2024
Contributed by Lukas
How can universities balance their innovation culture with applying artificial intelligence (AI) in safe, compliant, ethical and effective ways? Our h...
AI in Government: How AI can help to solve the problems humans have created
16 Oct 2024
Contributed by Lukas
What can the periodic table, a kitchen pantry and AI tell you about innovation? You can find out by listening to this inspiring discussion about the a...
AI in Government: Ethical AI and why we aren’t ready to hand the keys over to the machines.
03 Oct 2024
Contributed by Lukas
From errors in facial recognition to large-scale disinformation campaigns, the impacts of artificial intelligence (AI) “going bad” can be huge. Bu...
AI in Government - More efficient operations and a more personalized service.
03 Oct 2024
Contributed by Lukas
Public sector organizations have been using artificial intelligence (AI) for longer than many people realize, to do things such as predict the weather...
AI in Government: Simplifying access to social grants for the City of Paris citizens.
03 Oct 2024
Contributed by Lukas
The city of Paris has created a generative AI (GenAI) chatbot to make it easier for citizens to access social grants, while complementing — not repl...
Innovation Unfolded: How to equitably connect citizens with digital public services
10 Jun 2024
Contributed by Lukas
Innovation Unfolded is a Leading into Tomorrow mini-series exploring how innovation can unlock value across the public sector. In this episode, we loo...
Innovation Unfolded - How human-centered innovation can help transform workforces in the public sector
10 Jun 2024
Contributed by Lukas
Innovation Unfolded is a Leading into Tomorrow mini-series exploring how innovation is sparked and embedded, and how focusing on a few key areas can u...
Innovation Unfolded - How data is helping local governments turn response into prevention
10 Jun 2024
Contributed by Lukas
Innovation Unfolded is a Leading into Tomorrow mini-series exploring how innovation is sparked and embedded, and how focusing on a few key areas can u...
Innovation Unfolded - How to make government infrastructure projects smarter, quicker and cheaper
10 Jun 2024
Contributed by Lukas
Innovation Unfolded is a Leading into Tomorrow mini-series exploring how innovation is sparked and embedded, and how focusing on a few key areas can u...
Granting the future - How to get grant funding to those most in need
05 Feb 2024
Contributed by Lukas
One of the biggest challenges in grant management is that the most critical targets of funding are hard-to-reach people in hard-to-reach places. In th...
Granting the Future - How grant administrators can get the best outcomes from their funds
05 Feb 2024
Contributed by Lukas
Successful grant programs demand a relentless focus on outcomes. Grant administrators must implement effective monitoring procedures and gather compre...
Granting the Future - How grants can deliver impact in complex and changing environments
05 Feb 2024
Contributed by Lukas
Grant and relief fund programs operate in complex, dynamic ecosystems, with an ever-present risk of fraud, misallocation and waste. And nowhere is thi...
Granting the Future - How to use technology to broaden access and measure the impact of grant funding
05 Feb 2024
Contributed by Lukas
Innovative, reliable and secure technology can help grantmaking organizations target the right people, track fund flow, spot fraud and waste and measu...
City Citizen - Cape Town
05 Feb 2024
Contributed by Lukas
How Cape Town became a world leader in water reduction In this episode the Mayor of Cape Town, Geordin Hill-Lewis, tells Meghan Mills how averting “...
City Citizen - Toronto
05 Feb 2024
Contributed by Lukas
Why collaboration and accountability are key to achieving climate goals In the seventh episode of The City Citizen, Heather Taylor, CFO and Treasurer ...
City Citizen - Port of Spain
05 Feb 2024
Contributed by Lukas
How creative thinking and bold action are transforming Port of Spain With its rich cultural heritage, beautiful surroundings and thriving industries, ...
City Citizen - Warsaw
05 Feb 2024
Contributed by Lukas
How Warsaw is becoming a sustainable city for all For the last couple of decades, Warsaw has been facing challenges common to cities of its size, from...
City Citizen - Phoenix
05 Feb 2024
Contributed by Lukas
How one city is creating partnerships to realize growth and climate goals. Kate Gallego, Mayor of Phoenix, talks to Meghan Mills about Phoenix’s jou...
City Citizen - Brisbane
05 Feb 2024
Contributed by Lukas
How hosting the Olympics is helping a fast-growing city meet its needs. With preparations underway for 2032 we are joined by Adrian Schrinner, Lord...
City Citizen - Helsingborg
01 Feb 2024
Contributed by Lukas
How one city used leadership, culture and collaboration to drive change. In this fascinating discussion we talk to two people brought together by the ...
City Citizen - Istanbul
01 Feb 2024
Contributed by Lukas
How sustainable city projects can have a ripple effect beyond borders. Sharing their vision for a city where people and the natural world thrive toget...
Why engaging with citizens is key to a just and fair green transition
18 Oct 2023
Contributed by Lukas
In this episode Kait Borsay talks to Liam Middleton, Head of Critical Energy Infrastructure & Commercial Projects for the Scottish Government and ...
How digital innovation can improve access to affordable childcare
18 Jul 2023
Contributed by Lukas
In this episode we learn about “people plus digital” solutions to the childcare crisis. Joining Kate are our guests Danielle Barnes, EY Americas...
Enhancing your workforce by tapping into neurodiverse talent
18 Jul 2023
Contributed by Lukas
Kait Borsay leads a discussion on the huge value of tapping into neurodiverse talent for employees, employers, society and the world. Joining us are...
How technology can improve equitable access to education
28 Jun 2023
Contributed by Lukas
Learn how the Government of India created the world’s largest digital education platform, DIKSHA, to reduce learning poverty. Host Kait Borsay is ...
Resolving the digital skills gap in the public sector
14 Jun 2023
Contributed by Lukas
Our host Kait Borsay discusses the digital skills shortage in the public sector and how to tackle it with Thomas Beautyman, Deputy Director, Governmen...
How the cloud can deliver better services for citizens
20 Mar 2023
Contributed by Lukas
Learn how governments are harnessing cloud technology to deliver more efficient offerings. To discuss this fascinating and fast changing topic we ar...
Transforming public transport with Angela Gibson
26 Oct 2022
Contributed by Lukas
This time we focus on how public transport networks can be used as a tool for equity and improving citizens lives. Joining us are Angela Gibson, Head ...
Leadership with Ian Thomas CBE
17 May 2022
Contributed by Lukas
On this episode we look at how leadership in frontline public services can adapt to respond to rapid change. Our guests are Ian Thomas CBE, Chief Exec...
The future of higher education with Tim Hume
21 Jan 2022
Contributed by Lukas
Our topic this time is the rapidly changing face of higher education and the key enablers needed to deliver digital transformation and innovative stra...
Delivering a digital government with heart with Chan Cheow Hoe
01 Nov 2021
Contributed by Lukas
In this first episode our focus is on digital transformation in government, including the implementation of strategy, and involving citizens in the de...