Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and Beyond
Episodes
Christopher D. Chapman and Valeria Sinclair-Chapman, PhD on Lean, Diversity, Equity, and Inclusion
29 Jul 2020
Contributed by Lukas
https://www.leanblog.org/378 Joining me for Episode #378 are Christopher D. Chapman, Senior Lean Transformation Coach at Chapman Lean Enterprise...
Ritu Ward on Developing People and Elevating Leaders
20 Jul 2020
Contributed by Lukas
http://www.leanblog.org/377 My guest for Episode #377 is Ritu Ward, an experienced healthcare executive who has had success delivering quality, gr...
Lauren Hisey on Lean, Six Sigma, and A.I.
14 Jul 2020
Contributed by Lukas
http://www.leanblog.org/376 Joining me for Episode #376 of the podcast is Lauren Hisey, a continuous improvement coach and consultant at her firm, L...
Mohamed Saleh, PhD on Lean in Healthcare
09 Jul 2020
Contributed by Lukas
http://www.leanblog.org/375 My guest for Episode #375 of the podcast is Mohamed Saleh, Ph.D. Dr. Saleh has been a practitioner in Lean & Six Si...
Mark Valenti and Brittany Wilson, Motivational Interviewing and the Great Mask Debate
11 Jun 2020
Contributed by Lukas
http://www.leanblog.org/374 Joining me today for Episode #374 of the podcast are two colleagues, Brittany Wilson and Mark Valenti. The topic, as...
Prof. Peter Hines on "Staying Lean"
09 Jun 2020
Contributed by Lukas
http://www.leanblog.org/373 Joining me today for Episode #373 of the podcast is Professor Peter Hines, author of many books including Staying Lean: T...
Karen Gaudet on Lean at Starbucks and "Steady Work"
28 May 2020
Contributed by Lukas
http://www.leanblog.org/372 My guest for Episode #372 is Karen Gaudet, author of the excellent book Steady Work, which was published by the Lean Ente...
Marc Lushington-Murray: Lean, Self-Taught and Shingijitsu Mentored
17 May 2020
Contributed by Lukas
http://www.leanblog.org/371 For Episode #371, we bring the discussion back to Lean Manufacturing applications, as our guest is Marc Lushington-Murray....
Edward Blackman on Combining Behavioral Science with Continuous Improvement
12 May 2020
Contributed by Lukas
http://www.leanblog.org/370 Joining me for Episode #370 is Edward Blackman, the founder and managing partner of Kelda Consulting. He has previously ha...
Rachel Mandel, MD MHA, on Lean in the Covid-19 Era
08 May 2020
Contributed by Lukas
http://www.leanblog.org/369 Joining me again for Episode #369 of the podcast is Dr. Rachel Mandel, a self-described "healthcare whisperer" and Wash...
Steve Feltovich on Deming and the Toyota Production System
04 May 2020
Contributed by Lukas
http://leanblog.org/368 My guest for Episode #368 is somebody I've met fairly recently through his excellent posts on LinkedIn, Steve Feltovich. ...
Rachel Mandel, MD MHA, on Lean for Physicians and Health Systems
27 Apr 2020
Contributed by Lukas
http://www.leanblog.org/367 Joining me for Episode #367 of the podcast is Dr. Rachel Mandel, a self-described "healthcare whisperer" and Washington...
Harry Moser on the COVID-19 Supply Chain Wake-Up Call, Reshoring, and Lean
19 Apr 2020
Contributed by Lukas
http://www.leanblog.org/366 My guest for Episode #366 is Harry Moser, founder of the Reshoring Initiative. We talk about “reshoring,” in genera...
Dan Markovitz, "The Conclusion Trap"
16 Apr 2020
Contributed by Lukas
Mark Graban interviews Dan Markovitz about his new book. http://www.leanblog.org/365 Joining me again for Episode #365 is Dan Markovitz, now a five-t...
Mitch Cahn on Lean and Pivoting to Shields & Gowns at Unionwear
14 Apr 2020
Contributed by Lukas
Joining me for Episode #364 is a returning guest, Mitch Cahn, the president of Unionwear, a Newark-based company. Back in Episode #234, we talked a...
Crystal Y. Davis on the Business Impact of Covid-19, and More
07 Apr 2020
Contributed by Lukas
http://www.leanblog.org/363 For Episode #363, I'm joined by Crystal Davis as we discuss: What are you seeing in terms of how Covid-19 is disrupting bu...
Adam Lawrence on Kaizen Events & The Wheel of Sustainability
31 Mar 2020
Contributed by Lukas
http://www.leanblog.org/362 My guest for Episode #362 is Adam Lawrence, managing partner with Process Improvement Partners LLC. He's an industri...
Ask Docs Anything on Covid-19 / Coronavirus
19 Mar 2020
Contributed by Lukas
http://www.leanblog.org/361 Episode #361 of the podcast is admittedly not about Lean, but it's an important topic that I think needs to be shared i...
@LeahBinder of @LeapfrogGroup on Coronavirus Prep & #PatientSafety Progress
15 Mar 2020
Contributed by Lukas
http://www.leanblog.org/360 Returning for Episode #360 of the podcast is Leah Binder, the president and CEO of Leapfrog Group. We last talked four y...
Alfred Angerer on Lean Healthcare in Switzerland
02 Mar 2020
Contributed by Lukas
My guest for Episode #359 of the podcast is Prof. Dr. Alfred Angerer, joining me from Switzerland to talk about Lean healthcare. I had a chance ...
Steve Spear on Evolving our Knowledge and Learning on #Lean
10 Feb 2020
Contributed by Lukas
http://www.leanblog.org/358 Returning to the podcast for Episode #358 is Steve Spear, a senior lecturer at MIT and author of the book The High-Ve...
Dr. Michael Conroy on Lean as a Chief Medical Officer
03 Feb 2020
Contributed by Lukas
http://leanblog.org/357 Joining me today for episode #357 is Michael Conroy, M.D., the Chief Medical Officer of Sutter Medical Group in northern Calif...
Amy C. Edmondson on Psychological Safety and "The Fearless Organization"
22 Jan 2020
Contributed by Lukas
http://www.leanblog.org/356 My guest for episode #356 of the podcast is Amy C. Edmondson, PhD, the Novartis Professor of Leadership and Management a...
An Engineer, an Architect, and a Nurse on Healthcare Improvement
15 Jan 2020
Contributed by Lukas
Http://www.leanblog.org/355 So, an engineer, an architect, and a nurse walk into a hospital... no, that's not a setup for the punchline to a joke. ...
Kim Hollon on the CEO's Role in Lean and Patient Safety
08 Jan 2020
Contributed by Lukas
http://www.leanblog.org/354 Joining me for episode #354 of the podcast is Kim Hollon, the CEO and President of Signature Healthcare, based in Brockton...
Quint Studer on Tips for Busy Leaders in Healthcare and Beyond
01 Dec 2019
Contributed by Lukas
Links and full transcript: http://www.leanblog.org/353 My guest for Episode #353 of the podcast is somebody whose work I've appreciated for a long ti...
Dr. Fred Southwick, Teaching Quality, Patient Safety & Lean
18 Nov 2019
Contributed by Lukas
http://www.leanblog.org/352 Joining me for Episode #352 of the podcast is Frederick Southwick, M.D. He is a Professor of Medicine and is also Direc...
Joel Tosi and Dion Stewart, "Creating Your Dojo"
12 Nov 2019
Contributed by Lukas
http://www.leanblog.org/351 Joining me for Episode #351 of the podcast are my friends Joel Tosi and Dion Stewart, co-founders of the company Dojo & ...
Tim Turner - Building Lexus, Leaving Toyota, and Helping Elsewhere
04 Nov 2019
Contributed by Lukas
http://www.leanblog.org/350 Our guest today is Tim Turner, who joined us previously in 2010 for episode #90. Tim was the lead author for a book call...
John Dyer, "The Facade of Excellence"
23 Sep 2019
Contributed by Lukas
http://www.leanblog.org/349 My guest for episode #349 is John Dyer, president of his consulting firm, John Dyer & Associates, Inc., and author of ...
Cinnamon Dixon, Tiered Huddles at Cleveland Clinic
17 Sep 2019
Contributed by Lukas
http://www.leanblog.org/348 Our guest today for Episode 348 is Cinnamon Dixon, Director Of Continuous Improvement at Cleveland Clinic. I interviewe...
Brad Parsons, Hospital CEO & Co-Author of "Creating an Effective Management System"
09 Sep 2019
Contributed by Lukas
http://www.leanblog.org/347 Our guest today for Episode 347 is Brad Parsons, the CEO of NEA Baptist, in Jonesboro, Arkansas. NEA Baptist is a 228-b...
Mark Ryan, Transformation, Kaizen, and Management at Franciscan St. Francis Health
24 Aug 2019
Contributed by Lukas
http://www.leanblog.org/346 Joining me for Episode 346 of the podcast is Mark Ryan, a Transformation Coach and Lean Six Sigma Black Belt at Fr...
Edward Niedermeyer on "Ludicrous" Stories About Tesla & Toyota
12 Aug 2019
Contributed by Lukas
http://www.leanblog.org/345
David B. Reid, P.E., Lean & Kaizen at Chick-fil-A *
02 Jul 2019
Contributed by Lukas
http://www.leanblog.org/344 Remastered audio June 2021 Joining me for Episode #344 is David Reid, a mechanical engineer whose career has taken him fr...
Amanda Mewborn, Combining Engineering and Nursing
05 Jun 2019
Contributed by Lukas
My guest for Episode #343 of the podcast is Amanda Mewborn, an executive director of project management for Piedmont Health. I've known Amanda through...
Adam Ward (@adz_mikl) on Lean Design in Healthcare
21 May 2019
Contributed by Lukas
For links and more, go to http://www.leanblog.org/342 My guest for Episode #342 of the podcast is Adam Ward, the author of Lean Design in Healthcare...
Dr. Rob Hackett (@patientsafe3) on #TheatreCapChallenge & Change in Healthcare
15 May 2019
Contributed by Lukas
http://www.leanblog.org/341 My guest for Episode #341 of the podcast is Dr. Rob Hackett, an anaesthesiologist in Sydney, Australia. Rob has become kno...
Preview: "Lean Whiskey" Podcast
04 May 2019
Contributed by Lukas
Here is a special sample preview of a new podcast... the “Lean Whiskey” Podcast If you like it, please subscribe by searching your podcast direct...
@JoyFurnival, Lean in NHS England
24 Apr 2019
Contributed by Lukas
Joining me for Episode #340 of the podcast is Dr. Joy Furnival CEng MIET, an experienced senior NHS manager, improvement leader, and chartered engine...
Charlie Protzman, “Lean BASICS”
10 Apr 2019
Contributed by Lukas
Joining me for Episode #339 of the podcast is Charles Protzman, author of a great number of Lean healthcare books. Today, we are talking about a book...
Grey Dube, Another Lean Healthcare CEO from South Africa
03 Apr 2019
Contributed by Lukas
My guest for Episode #338 is Mr. Grey Dube, the Chief Executive Officer at Leratong Hospital. He has over 40 years' experience in the Public Service, ...
Vance Jackson, a Lean Healthcare CEO from West Virginia
20 Mar 2019
Contributed by Lukas
It's my second straight podcast with a healthcare CEO. This time, joining me for Episode #337 is Vance Jackson, FACHE, FACMPE, the President & CEO of ...
Gladys Bogoshi, a Lean Healthcare CEO from South Africa
14 Mar 2019
Contributed by Lukas
My guest for Episode #336 is Gladys Bogoshi, the Chief Executive Officer at Charlotte Maxeke Johannesburg Academic Hospital, one of the ten central ho...
Barry O’Reilly on the Need to “Unlearn”
05 Mar 2019
Contributed by Lukas
It's two Barrys in a row on the podcast, as my guest for Episode #335 is Barry O'Reilly and we're talking, in depth, about his latest book, Unlearn: L...
Barry McCarthy, Toyota as a Development Company
28 Feb 2019
Contributed by Lukas
Joining me for Episode #334, all the way from Australia, is Barry McCarthy. Barry spent more than 15 years in leadership roles with Toyota in Australi...
The Toyota Kata Memory Jogger
18 Feb 2019
Contributed by Lukas
Episode 333 - Jean-Marc Legentil and Marc-Olivier Legentil, The Toyota Kata Memory Jogger My guests for Episode #333 are Jean-Marc Legentil and Marc-O...
Jason Burt, on Being Coached by Toyota
14 Feb 2019
Contributed by Lukas
Joining me today for Episode #332 is Jason Burt, owner of EHIP Consulting. Jason is a Lean consultant and business coach with an extensive and diverse...
Dr. Eric Dickson, a CEO's Perspective on Lean and Ever
04 Feb 2019
Contributed by Lukas
My guest today for Episode #331 is Eric W. Dickson, MD, MHCM, FACEP, a Professor of Emergency Medicine at UMass Medical School and Chief Executive Off...
Christoph Roser, His Grand Tour of Japanese Automakers
28 Jan 2019
Contributed by Lukas
Joining me today for Episode #330 of the podcast is Christoph Roser, a professor of production management at the Karlsruhe University of Applied Scien...
Mike Eisenberg, The Film “To Err is Human” and the Patient Safety Emergency
21 Jan 2019
Contributed by Lukas
Joining me today for Episode #329 of the podcast is Mike Eisenberg, the director, editor, and producer of the film “To Err is Human,” a document...
Bette Gardner and Jeff Heil, Friday Night at the ER
15 Jan 2019
Contributed by Lukas
My guests for Episode #328 are Bette Gardner and Jeff Heil, of the company Breakthrough Learning. Bette is the creator of a fantastic simulation calle...
Marc Rouppe van der Voort, Lean in Dutch Healthcare
17 Dec 2018
Contributed by Lukas
My guest for Episode #327 of the podcast is Marc Rouppe van der Voort, Ph.D., who is joining me from Utrecht in the Netherlands. We first met back in ...
Katie Anderson on Lean Collaboration Within Healthcare and Beyond
11 Dec 2018
Contributed by Lukas
Joining me for the fourth time, here for Episode #326 of the podcast, is my friend and colleague Katie Anderson, a leadership coach, Lean consultant...
Andrea Hardaway, Making Metrics Matter
26 Nov 2018
Contributed by Lukas
Joining me for Episode #325 of the podcast is Andrea Hardaway, an operational leader and the executive director of the Association for Vocal Disorders...
Art Smalley, “Four Types of Problems”
13 Nov 2018
Contributed by Lukas
My guest for Episode #324 of the podcast is Art Smalley. Art was one of the first Americans to work for Toyota Motor Corporation in Japan and, since t...
Davis Balestracci on “Data Sanity”
05 Nov 2018
Contributed by Lukas
I first met Davis Balestracci at a conference a few years back, where I heard him give a very spirited and insightful presentation. That's why I'm h...
Samuel Selay's Reflections on Lean
29 Oct 2018
Contributed by Lukas
Today's podcast is a departure from the usual interview format. As I blogged about last week, the Lean community has lost a young, thoughtful, inquisi...
Mark Hamel on "Lean Math" and People, Too
16 Oct 2018
Contributed by Lukas
My guest for episode #321 of the podcast is Mark Hamel, He is a partner and COO with The Murli Group. Mark is a two-time recipient of the Shingo Resea...
Skip Steward on Deming, Wheeler, Metrics, and More
09 Oct 2018
Contributed by Lukas
Skip Steward, the Chief Improvement Officer at Baptist Memorial Health Care in Tennessee, was a guest on Episode #314 of the podcast talking about TWI...
Karen Martin on "Clarity First" and More
01 Oct 2018
Contributed by Lukas
My guest for Episode #319 is Karen Martin, whose most recent book is Clarity First: How Smart Leaders and Organizations Achieve Outstanding Performan...
Marcus Hammarberg, How Lean & Kanban...
17 Sep 2018
Contributed by Lukas
318 - Marcus Hammarberg, How Lean & Kanban Saved an Indonesian Hospital Joining me from Sweden for Episode 318 of the podcast is Marcus Hammarberg, au...
Patricia Morrill, “The Perils of Uncoordinated Care”
04 Sep 2018
Contributed by Lukas
My guest for Episode #317 of the podcast is Patricia Morrill, a speaker, trainer, consultant, researcher, and author of the book The Perils of Un-Co...
Jamie Flinchbaugh Interviews Mark Graban
28 Aug 2018
Contributed by Lukas
@Flinchbaugh Interviews @MarkGraban About "Measures of Success" Today's episode is the second time that friend and podcast guest Jamie Flinchbaugh has...
Bob Maurer, Ph.D. on "Mastering Fear"
21 Aug 2018
Contributed by Lukas
Why do people fear change? Why are adults afraid of talking about their fears? My guest today is eminently qualified to answer such questions and to p...
Skip Steward & Brandon Brown, on TWI & Kata in Healthc
15 Aug 2018
Contributed by Lukas
314 - Skip Steward & Brandon Brown, on TWI & Kata in Healthcare Today I have two guests joining me for Episode #314 of the podcast. They are Skip Stew...
Audiobook Excerpt of "Measures of Success"
07 Aug 2018
Contributed by Lukas
Today's episode (#313) of the podcast is a bit of a departure from the norm. Instead of interviewing a guest about their book or other work, I'm readi...
Jeff Hunter on "Patient-Centered Strategy"
31 Jul 2018
Contributed by Lukas
Joining me today for Episode #312 of the podcast is Jeff Hunter, author of the excellent book "Patient-Centered Strategy: A Learning System for Bette...
Jess Orr, Lessons from Toyota and Beyond
24 Jul 2018
Contributed by Lukas
http://www.leanblog.org/311 My guest for Episode 311 is Jess Orr, a continuous improvement practitioner at WestRock, a large paper and packaging comp...
Steve Shortell, The Impact of Lean on Healthcare - Center for Lean Engagement and Research (CLEAR)
11 Jul 2018
Contributed by Lukas
Steve Shortell, The Impact of #Lean on Healthcare Quality http://leanblog.org/310 Joining me again for Episode 310 is Stephen M. Shortell Ph.D., MPH...
David Meier, A Toyota Guy on Making Bourbon with a Continuous Improvement Flavor
28 Jun 2018
Contributed by Lukas
Episode page Back on the podcast for the sixth time is my friend David Meier, a Lean / TPS consultant who is a former Toyota leader at their plant in...
Mike Grogan, Personal Lean and Lessons Learned
11 Jun 2018
Contributed by Lukas
Joining me again for Episode #308 is Mike Grogan, a previous guest in episodes #182 (from Tanzania) and #224. Mike now lives in the Philippines, where...
Andre DeMerchant, "You Can't Cut Your Way to Success"
30 Apr 2018
Contributed by Lukas
Joining me for Episode #307 of the podcast is my friend Andre DeMerchant, the President of DeMerchant Healthcare Solutions Inc., based in Kitchener, ...
Mark Valenti, Motivational Interviewing
18 Apr 2018
Contributed by Lukas
Podcast #306 - Mark D. Valenti, Motivational Interviewing and Health System Improvement My guest for Episode #306 is Mark D. Valenti, the manager of t...
Mark Graban, "The Toyota Way" in Healthcare
13 Apr 2018
Contributed by Lukas
Respect for People and Continuous Improvement for Healthcare I was recently asked to do a recorded video presentation for a medical conference in Turk...
David Meier, Lessons and Wisdom from Toyota
09 Apr 2018
Contributed by Lukas
Episode page Back on the podcast for the fifth time is my friend David Meier, a Lean / TPS consultant who is a former Toyota leader at their plant in...
Craig Deao, Effectively Engaging Employees
28 Mar 2018
Contributed by Lukas
Joining me for Episode #303 is Craig Deao, a senior leader with Studer Group. From his bio: "Since 2006, Craig Deao, MHA, has been an integral part of...
Katie Anderson on Japan: Standard Work, Customers, and
21 Mar 2018
Contributed by Lukas
My guest for Episode #302 is Katie Anderson, following up on her last appearances in Episode #233 (when she was living in Japan) and Episode #275 (a...
Joe Swartz, "Champions of Change" in Supply Chains
20 Feb 2018
Contributed by Lukas
This podcast is sponsored by Cardinal Health. All opinions expressed here are those of Joe Swartz and not of his employer or any other organization. J...
Tracey & Ernie Richardson, The Toyota Engagement Equation *
15 Feb 2018
Contributed by Lukas
Episode page Remastered October 2022 My guests for Episode #300 of the podcast are Tracey and Ernie Richardson, authors of the excellent book titled: ...
Joe Swartz, 10+ Years of Kaizen at Franciscan
07 Feb 2018
Contributed by Lukas
Joining me again for episode #299 of the podcast is Joe Swartz, my friend and esteemed co-author for our books Healthcare Kaizen: Engaging Front-Line ...
Billy Taylor, Lean Manufacturing Leadership, Part 2
30 Jan 2018
Contributed by Lukas
Joining me again for Episode #298 is Billy R. Taylor, for Part 2 of a discussion we started in Episode #293. Last week, a friend texted me last week a...
JJ Villarreal, Ed.D., #Lean in Education
17 Jan 2018
Contributed by Lukas
My guest for Episode #297 is John (JJ) Villarreal, Ed.D., the superintendent of the Rockwall I.S.D. here in the Dallas area. In this podcast, we talk ...
Dr. Zeev N. Kain on #Lean and Clinical Variation
10 Jan 2018
Contributed by Lukas
Joining me for Episode #296 of the podcast is Zeev N. Kain, MD. MBA, FAAP. He is a physician and a Chancellor's Professor at the University of Cali...
Ted Toussaint & Sarah Steinberg, #Lean & Innovation in Healthcare
03 Jan 2018
Contributed by Lukas
My guests for Episode #295 are Sarah Steinberg of Atrius Health and Ted Toussaint, a healthcare innovation strategist, formerly of Atrius Health. Te...
Clay Linkous, Studer Group Principles & #Lean
13 Dec 2017
Contributed by Lukas
Joining me for episode #294 is Clay Linkous, an account leader and speaker with Studer Group. He is an accomplished cultural transformation and leader...
Billy Taylor, Lean Manufacturing Leadership, Part 1
29 Nov 2017
Contributed by Lukas
My guest for Episode #293 of the podcast is a dynamic speaker and manufacturing leader, Billy R. Taylor. I saw him speak a few years ago at a Shingo P...
"Motivational Interviewing for Leadership"
09 Nov 2017
Contributed by Lukas
Today, our topic is something that I've really taken an interest in the past two years: "Motivational Interviewing." See my past blog posts on this su...
Jeff Roussel on the Current #Lean (and P.I.) Landscape
24 Oct 2017
Contributed by Lukas
My guest for Episode 291 is my friend and colleague, Jeff Roussel (@jeff_roussel on Twitter). Jeff is the VP of Sales at KaiNexus, a technology compan...
Eric Ries on "The Startup Way"
16 Oct 2017
Contributed by Lukas
@EricRies: From #LeanStartup to "The Startup Way" Joining me again for episode 290 is a three-time guest, Eric Ries. When we first talked, in episode ...
#Lean & A Mobile Paramedic Pilot at Geisinger Health *
11 Oct 2017
Contributed by Lukas
Episode page Audio remastered January 2023 My guests for Episode #289 are Kathleen Sharp, MBOE, LSS MBB, now the Director of Optimization at McLeod H...
Dean Gruner, MD on ACOs and Healthcare Reform
13 Sep 2017
Contributed by Lukas
Joining me again for Episode #288 is Dean Gruner, MD, the recently retired CEO of ThedaCare, a health system in Wisconsin that has long been considere...
Harry Kenworthy, "Lean Government NOW!"
06 Sep 2017
Contributed by Lukas
Joining me today for Episode #287 is another returning guest (see Episode #198), Harry Kenworthy. We're talking about his book, which will be release...
Dean Gruner, MD on ThedaCare's #Lean Journey
30 Aug 2017
Contributed by Lukas
My guest for Episode #286 is Dean Gruner, MD, the recently retired CEO of ThedaCare, a health system in Wisconsin that has long been considered a worl...
Karen Martin, Is Lean Dead?
10 Aug 2017
Contributed by Lukas
In this episode, Mark and Karen discuss a provocative question she raised: "Is Lean Dead?" (or "dying?"). Karen is the author of books including "Valu...
Dr. Margaret Balfour Lean in Psychiatric Care
19 Jul 2017
Contributed by Lukas
My guest today for episode #284 of the podcast is Dr. Margaret (Margie) Balfour, the lead author of an article, published in The Joint Commission Jou...
Jim Lancaster, "The Work of Management"
25 May 2017
Contributed by Lukas
Joining me today is Jim Lancaster, CEO of the company Lantech, a manufacturer that is the leader in stretch wrap technology and innovation, as well as...
Dr. Lisa Yerian & Nate Hurle from The Cleveland Clinic
18 May 2017
Contributed by Lukas
My guests for Episode #282 of the podcast are two continuous improvement leaders from Cleveland Clinic: Dr. Lisa Yerian and Nate Hurle. Lisa is the Me...
Julie Firman, a CNO's Role in #Lean Transformation
10 May 2017
Contributed by Lukas
Joining me for Episode #281 of the podcast is Julie Firman, DNP, RN, FACHE, the Vice President/ System Chief Nursing Officer (CNO) at Southern Illinoi...
John Dyer, Deming's Red Bead Experiment
03 May 2017
Contributed by Lukas
A returning guest today for episode #280 is John Dyer, president of his consulting firm, JD&A, Inc., and a contributor for IndustryWeek.com. As we dis...