Loyalty Wired
Episodes
Podcast 18 - Is Coalition Loyalty Dead?
12 May 2021
Contributed by Lukas
In this podcast we explore the question “is coalition loyalty dead?” As 2018 saw the closure of Plenti in the USA and the sale of Nectar in the U...
Podcast 17 - How To Build A Succssful Retail Loyalty Programme
28 Apr 2021
Contributed by Lukas
In this podcast we explore the secrets to creating a successful retail loyalty programme in an interview with Pavel Loss (Global Loyalty Programme Man...
Podcast 16 - The Future Of Co - Brand Credit Cards
16 Apr 2021
Contributed by Lukas
In this podcast we explore what is next for reward credit cards on both sides of the Atlantic. With guest appearances from Oli Dervey, Kate Morgan an...
Podcast 15 - Sharing The Love – The Benefits Of Colleague Engagement
26 Mar 2021
Contributed by Lukas
In this podcast we explore how colleague engagement can help loyalty programmes grow effectively by exploring case studies from around the world in di...
Podcast 14 - What Airlines Can Learn From Retail And Vice Versa
07 Feb 2021
Contributed by Lukas
In this podcast we explore what airline loyalty programmes can learn from retail and vice versa. With Phil Gunter, Joanne Ward and special guest Jaso...
Podcast 13 - New World Loyalty Predictions For 2021
14 Dec 2020
Contributed by Lukas
In this episode experts from New World Loyalty provide their predictions for 2021 which we then discuss and vote. 30 minutes of insight and analysis ...
Podcast 12 - Loyalty finance and how it can make or break a business
24 Oct 2020
Contributed by Lukas
In this podcast Phil Gunter and Stuart Dinnis look at how the financials of a loyalty programme work and how they have the potential to create beautif...
Podcast 11 - Covid - 19 - The Good, The Bad And The Ugly
16 Sep 2020
Contributed by Lukas
In this podcast we look at how Covid- 19 has driven and accelerated change around the world and who the likely winners and losers and what brands can ...
Podcast 10 - How Loyalty Analytics Can Add Value To The Business
10 Jul 2020
Contributed by Lukas
In this podcast we explore how loyalty analytics can add value to your business by exploring common challenges, where we have seen loyalty work best a...
Podcast 9 - Covid Update And What Next
27 May 2020
Contributed by Lukas
The Loyalty Podcast is back! In this episode we explore how the loyalty industry has responded and what how plans will evolve as the World emerges fr...
Podcast 8 - Loyalty In Crisis - Practical Tips And Advice
13 Mar 2020
Contributed by Lukas
In this episode the team discuss what steps loyalty programmes can take to protect customers and businesses in times of crisis.
Podcast 7 - Do Redemptions Change Behaviour?
21 Feb 2020
Contributed by Lukas
In this episode we explore what role redemptions play in building loyalty and give our tips on how to build a successful reward strategy.
Podcast 6 - Our Predictions For 2020
27 Jan 2020
Contributed by Lukas
In this episode the team explores what we think will and will not happen in the world of loyalty during 2020.
Podcast 5 - Is Transactional Loyalty Dead?
02 Dec 2019
Contributed by Lukas
In this episode the team explores the question - is transactional loyalty dead? With Phil Gunter, Alan Lias, Craig Grimshaw and Iain Pringle.
Podcast 4 - Loyalty For Good
11 Nov 2019
Contributed by Lukas
In this podcast we explore if loyalty programmes can be a selfless rather than selfish pursuit.
Podcast 3 - How to engage less frequent customers
07 Oct 2019
Contributed by Lukas
This week we discuss the holy grail of loyalty programs - how to engage with less frequent customers. With Joanna Ward, David Canty, David Feldman, A...
Podcast 2 - Why is loyalty the industry to be in?
12 Sep 2019
Contributed by Lukas
This time we look at how to build a career in loyalty - how to get started, how has the industry evolved, where is it going and how to get ahead? Fea...
Podcast 1 - Why loyalty?
05 Sep 2019
Contributed by Lukas
In our first podcast the team explores when loyalty is right or wrong for a brand, where have we seen loyalty work best and if programs are so great w...
New World Loyalty Podcast Trailer
23 Aug 2019
Contributed by Lukas
Trailer for a brand new podcast from New World Loyalty featuring Iain Pringle, Phil Gunter, David Canty and Alan Lias where we discuss loyalty program...