Manage Self, Lead Others: Emotional Intelligence and Leadership for Managers
Episodes
#96 Best in HR Award, with HP's Head of HR, Seemali Shukla, Australia/NZ
18 Apr 2023
Contributed by Lukas
Seemali Shukla is Head of HR for HP Australia/New Zealand and was recently awarded by HRD Magazine a Best in HR award. This episode we discuss initiat...
Ep95 The Business Hierarchy of Needs®, with Jim Gitney
04 Apr 2023
Contributed by Lukas
What mistakes are leaders making when it comes to strategy? No MBA is necessary to listen to this episode on The Business Hierarchy of Needs® with ...
#94 Magic Words That Influence, with Tim David
29 Mar 2023
Contributed by Lukas
My guest is Tim David, author of "Magic Words: The Science and Secrets Behind Seven Words That Motivate, Engage, and Influence”, who started his car...
#93 Passion @ Work, with Shivani Gupta
15 Mar 2023
Contributed by Lukas
This episode, business leader and author, Shivani Gupta shares a story about her life-changing trip to Nepal finding her true passion that changed the...
Ep92 Mind-bending Neuroinsights, with Allan Parker OAM
01 Mar 2023
Contributed by Lukas
In episode 92 Behavioural Scientist and master negotiator, Allan Parker, shares secrets of non-verbal communication; how each move, breath, gesture an...
Ep91 - The Leader's Inward Journey, with Dan Silberberg
15 Feb 2023
Contributed by Lukas
This episode I'm speaking with Thought Leader and Visionary, Dan Silberberg, former Managing Director of Oracle and CEO of other well-known brands, an...
Ep90 Fight Mediocrity, with Mark Boundy
01 Feb 2023
Contributed by Lukas
Want to join the fun with Mark Boundy to fight mediocrity? Go to https://mediocrates.wtf/ where, alongwith Cristina DiGiacomo, Mark has gathered true ...
Ep89 - Nina's Career Story, with Russell Pearson
18 Jan 2023
Contributed by Lukas
In this bonus episode from Russell Pearson’s podcast, The Marketing Report, I get close and personal, welcoming you into my career story, taking you...
Ep88 Nobody is Smarter Than Everybody, with Rod Collins
04 Jan 2023
Contributed by Lukas
Welcoming back repeat guest, Rod Collins, former CEO, author of "Wiki Management" and thought leader on the future of business transformation. To list...
#87 Present-Influence-Lead, with Dr Paula Smith
21 Dec 2022
Contributed by Lukas
The theme this episode is Presentation Intelligence® for powerful presenting and leadership communication with Dr Paula Smith who says, “Presenting...
Ep86 Difficult Conversations with Scott Dutton, Conflict Whisperer
30 Nov 2022
Contributed by Lukas
Scott Dutton is the Conflict Whisperer; a global expert on difficult conversations, Conflict Intelligence®, mediation, emotional intelligence and wor...
#85 HR Manager of the Year, with Alice Hanna, Kapitol Group
09 Nov 2022
Contributed by Lukas
"They looked at me like I was an alien" says Australian HR Manager of the Year, Melbourne-based People Manager, Alice Hanna who reveals the trials and...
#84 The Leader Operating System, with Dan Silberberg
26 Oct 2022
Contributed by Lukas
This episode I'm speaking with thought leader and visionary, Dan E. Silberberg, former Managing Director of Oracle and former CEO of many other well-k...
#83 People Reading Using DiSC Tool, Nina Sunday with Lindsay Adams
05 Oct 2022
Contributed by Lukas
In episode 83 of "Manage Self, Lead Others" leadership podcast I speak with Lindsay Adams, the Relationships Guy, as we run through a description of e...
#82 Psychological Safety at Work, with Nina Sunday
14 Sep 2022
Contributed by Lukas
What one attribute sets apart high-performing teams? Tune in to this episode of Manage Self, Lead Others which Is an extract from Nina Sunday’s pres...
#81 Think Like an Investigator, with Dan Goodwin
25 Aug 2022
Contributed by Lukas
So what tactics create rapport when conducting an investigation conversation? You can tell them, "I'm here to help you tell your side of the story." L...
#80 Culture IS the Strategy, with Kirk Fisher
04 Aug 2022
Contributed by Lukas
Adaptive leadership is understanding how to problem solve and make decisions and to see decisions as being one of two types, technical and adaptive. I...
#79 Belonging and Culture, with Fiona Robertson
19 Jul 2022
Contributed by Lukas
The underlying subconscious need to belong trumps Strategy or a Values statement written on a piece of paper. The Values statement is rarely lived by ...
#78 Leading with Critical Thinking, with Ira Wolfe
28 Jun 2022
Contributed by Lukas
Ira Wolfe, you talk about leadership, agility and the six essential qualities of a leader. And one is critical thinking. How do you define critical th...
#77 Developing Direct Reports, with Anneli Blundell
15 Jun 2022
Contributed by Lukas
Anneli Blundell specialises in interpersonal intelligence - the ability to understand and navigate the people dynamics in a given situation. Co-author...
#76 How To Sell Smarter: Hubspot Proof, with Tony Eades
01 Jun 2022
Contributed by Lukas
A robust conversation with sales expert, Tony Eades about the results of a Hubspot CRM report (2021) researching sales activity and what works, publis...
#75 Resilience: It's Not Just Bouncing Back, with Jennifer Eggers
18 May 2022
Contributed by Lukas
Jennifer Eggers is co-author of ‘Resilience: It's Not About Bouncing Back’ (with Cynthia Barlow) and founder of LeaderShift Insights focused on bu...
#74 Difficult Conversations Made Easy, with David Deane-Spread
04 May 2022
Contributed by Lukas
David Deane-Spread is a hostage negotiator for business. He helps businesses having toxic people problems turn it around. “You cannot manage peopl...
# 73 Mastery Under Pressure, with Tina Greenbaum
20 Apr 2022
Contributed by Lukas
Author of ‘Mastery Under Pressure’, Tina Greenbaum is a highly-sought after Optimal Performance specialist. I open the episode with the question,...
Ep72 The Existential Choice Facing Organizations, with Rod Collins
06 Apr 2022
Contributed by Lukas
This episode we speak with former CEO, Rod Collins who tells us, "We’ve arrived at an existential choice; a digital fork in the road." To build more...
#71 Innovate Inch-by-inch, with Nigel Collin
23 Mar 2022
Contributed by Lukas
Author of "Game of Inches", Nigel Collin answered a call to adventure, taking his business audience with him. Armed with a video camera, Nigel set of...
Ep70 - People, Talent and L&D, with Workplace Mentor, Lori Luhrmann, Mounties Group
09 Mar 2022
Contributed by Lukas
What does a People, Talent and Education Mentor do? I speak with Lori Luhrmann about her brilliant career (including being a jockey at age 14) and now...
#69 Customer Service: World Class, Best Practice, with Jeremy Larkins, Customer Service Institute of Australia
23 Feb 2022
Contributed by Lukas
This episode I'm with Jeremy Larkins, Executive Director of the Customer Service Institute of Australia. Just as the Customer Service Institute of Ame...
#68 The 8 Good Behaviors of a Manager, with Nina Sunday
16 Feb 2022
Contributed by Lukas
Google’s now famous Project Oxygen started as ‘The Manager Project’. The PiLab (People and Innovation Lab) Team researched questions such as: H...
#67 What Motivates People, with Helle Bundgaard
09 Feb 2022
Contributed by Lukas
The Hierarchy of Motivation – energy, needs, talents and purpose - identifies what motivates your behavior. It charts your ability to stay motivated...
#66 Finding the Leader in You, with Sreedhar Bevara
26 Jan 2022
Contributed by Lukas
In true slumdog millionaire style, growing up in India, Sreedhar Bevara, went from street vendor to waiter, from milk delivery boy to door-to-door sal...
#65 Charles Handy in Conversation - Part 2, with Aidan McCullen
19 Jan 2022
Contributed by Lukas
THANK YOU for all of the love! The response to our publishing Charles Handy’s conversation with Aidan McCullen, host of The Innovation Show podcast,...
#64 Charles Handy in Conversation - Part 1, with Aidan McCullen
05 Jan 2022
Contributed by Lukas
In this special edition of Manage Self, Lead Others we bring you a bonus - a conversation with one of the giants of management thinking, Charles Handy...
#63 Say 'Yes, And . . . ', with Avish Parashar
22 Dec 2021
Contributed by Lukas
Avoiding the “Yes but . . .” trap is the theme of today’s episode with communication expert, Avish Parashar, author of, "Say 'Yes, And!': 2 Lit...
#62 Joy in the Workplace, with Sheryl Lynn
08 Dec 2021
Contributed by Lukas
Sheryl Lynn is founder of JOYELY Studios, the Chair of Joy™ methodology and the program, JOY is Serious Business™ for corporations. The more we fo...
Ep61 Leading in Remote Antarctica, with Rachael Robertson
24 Nov 2021
Contributed by Lukas
Imagine living in months of darkness, the temperature hovers around minus 35 degrees and you’re stuck inside with no way in, and no way out. Rachael...
#60 EY Report: Employer Work Reimagined 2021, with EY Partner, Matt Lovegrove
10 Nov 2021
Contributed by Lukas
Matt Lovegrove leads EY’s Asia-Pacific “Work, Reimagined” project team, undertaking research and interpreting how clients need to rethink, repur...
Ep59 Self-managing teams and Collective Intelligence, with Rod Collins
27 Oct 2021
Contributed by Lukas
This exciting episode my guest is futurist and author, Rod Collins, former CEO, and host of the Thinking Differently podcast on C-Suite Radio Network....
#58 Outback Australia Local Govt Leadership, with Mount Isa CEO, David Keenan
20 Oct 2021
Contributed by Lukas
David Keenan is CEO of the remote Australian city of Mount Isa, listed in Guinness Book of Records as the world’s biggest, land wise (43,310 sq. kms...
#57 Disengaged Employees, with Janet Harvey
13 Oct 2021
Contributed by Lukas
Janet M. Harvey, author of Invite Change: Lessons from 2020, The Year of No Return, is CEO of inviteCHANGE, a coaching organization that shapes a worl...
#56 Leadability, with Rowdy McLean
06 Oct 2021
Contributed by Lukas
Rowdy has created and led great companies. Author of ‘Leadability: How great leaders are made’, and with a Masters Degree in Business Administr...
Ep55 Persuasion Blueprint, with Michelle Bowden
29 Sep 2021
Contributed by Lukas
Michelle Bowden explains her ground-breaking Persuasion Blueprint model to understand persuasion and influence and identify what type of influencer yo...
#54 S-Curve Performance Cycle, with Aidan McCullen
22 Sep 2021
Contributed by Lukas
This week's conversation is with Irish author and podcaster, Aidan McCullen. His ground-breaking book, 'Undisruptable' features a chapter on the S-Cur...
#53 Leading People, with Siimon Reynolds
18 Sep 2021
Contributed by Lukas
Unless you have the core intention to be a learner, to increase your skill base, then your chances of doing it coincidentally are small. I was out o...
#52 Disney Customer Service Culture, with Vance Morris
08 Sep 2021
Contributed by Lukas
[2:03 - 2:08] What did you learn about the customer experience at Walt Disney world? [2:15 - 2:24] The Disney company can take any mundane, boring thi...
#51 The Great Resignation: Why is it Happening? with Laura Goodrich
01 Sep 2021
Contributed by Lukas
[1:26 - 1:36] A small percentage of leaders and organizations see this time as a time to innovate and change. [1:40 - 1:50] An even smaller percenta...
#50 Change: Human-centred Approach, with John Prentice
25 Aug 2021
Contributed by Lukas
[2:11] Unless the people are on board, your change initiative might fall over. Is that right? [2:33] To ensure that the business benefits are achieved...
#49 Delegate! with Sally Foley-Lewis
18 Aug 2021
Contributed by Lukas
Are you a people manager who hoards tasks instead of delegating to others on your team? What’s stopping you from delegating? · It would...
#48 The Price Whisperer on Pricing, with Per Sjofors
11 Aug 2021
Contributed by Lukas
What mistakes do companies make when pricing their product or service? So many companies are leaving money on the table. A small price increase can...
#47 Trust-based Selling, with Ari Galper
04 Aug 2021
Contributed by Lukas
Something has changed in the sales game where potential clients are just playing games with you. Please tell us the story about when you were managing...
#46 Super Productivity, with Siimon Reynolds
28 Jul 2021
Contributed by Lukas
What’s a mistake managers do, that if they didn’t, would make a positive difference to team effectiveness? How can a people manager inspire a t...
Ep45 Time Management Q&A, with Nina Sunday
21 Jul 2021
Contributed by Lukas
This episode we turn the mic around to interview our host, Nina Sunday, on an area of subject-matter expertise, Time Management. Nina answers these 12...
Ep44 Selling using radical value, with Mark Boundy
14 Jul 2021
Contributed by Lukas
Mark Boundy, author of Radical Value’, says Value is about customer outcomes. How do value-focused companies act, feel and perform radically differe...
#43 Strategic Leadership, with Val Grubb
07 Jul 2021
Contributed by Lukas
What mistakes do leaders make in the workplace? Why is it important for managers to increase their leadership acumen? Command-and-control management s...
#42 CEX: Customer / Employee Experience, with Jason S Bradshaw
30 Jun 2021
Contributed by Lukas
What’s the difference between customer service and customer experience (CX)? 90s – Customer Service 2000s – employee engagement Today – experi...
#41 Become a CEO, with Barbara Wilby
23 Jun 2021
Contributed by Lukas
How does someone start to think about being a CEO or any C-suite position? 1. Break the task into component parts – leading self, leading others, le...
#40 EY Report: Employee Work Reimagined Survey 2021, with EY Partner, Matt Lovegrove
16 Jun 2021
Contributed by Lukas
Download the EY 2021 Work Reimagined Employee Survey PDF here: https://www.ey.com/en_au/workforce/has-technology-bridged-the-physical-divide Matt Love...
#39 Workplace Philosophy, with Cristina DiGiacomo, industrial philosopher
09 Jun 2021
Contributed by Lukas
Management thinker, Charles Handy, loves the Greek Philosophers. So does Cristina DiGiacomo. IAOTP (International Association of Top Professionals) aw...
#38 Emotional Intelligence: 7MTF model, with Chris Golis
02 Jun 2021
Contributed by Lukas
What’s the first secret of career success? When podcast guest, Chris Golis, was a student at the London Business School his tutor was Charles Handy...
#37 PwC Report: The Future of Work', with Sharon Ponniah, PwC Director Health and Wellbeing
26 May 2021
Contributed by Lukas
PwC Australia recently published its Future of Work report, ‘How hybrid working is rewriting the rule book’ and Sharon is one of the authors. You ...
#36 Beyond the Military Model of Leadership, with Bob Pizzini
19 May 2021
Contributed by Lukas
Bronze star recipient, Bob Pizzini, had a 26-year military career in the US Navy as a diver, explosives ordnance officer and master parachutist. Autho...
#35 Hero Leadership: the Hero Factor, with celebrity CEO, Jeffrey Hayzlett
11 May 2021
Contributed by Lukas
What are the traits of a “hero leader?” Can anyone become one? Why do some people have trouble with the concept of having a “servant mentality?”...
#34 Executive Presence: How to build it, with Pamela Wigglesworth
05 May 2021
Contributed by Lukas
Pamela Wigglesworth is a global communication expert helping leaders project executive presence, on camera and in the room. In this episode, discover ...
#33 Unwritten Ground Rules - UGRs®, with Steve Simpson
28 Apr 2021
Contributed by Lukas
UGRs® – Unwritten Ground Rules – are people’s perceptions of ‘this is the way we do things around here’. Examples of UGRs in the workplace ...
Ep32 CX: Customer Experience Advantage, with David Avrin CSP
20 Apr 2021
Contributed by Lukas
Customers today care less about your marketing claims and more about your convenience, differentiation and speed of delivery. Despite the move to sel...
#31 Perfectionism, with Lynne Cazaly
14 Apr 2021
Contributed by Lukas
Are you a perfectionist or lead people with perfectionist tendencies? Is perfectionism an obstacle to progress? Lynne Cazaly is author of "Ish: Th...
Ep30 Integrity for a Mistrust Culture, with Stuart Brody
31 Mar 2021
Contributed by Lukas
Are little white lies the slippery slope to lack of integrity? Find out your IQ - Integrity Quotient – with this quiz at https://www.integrityintens...
#29 Psychological Safety in the Workplace, with Nina Sunday
24 Mar 2021
Contributed by Lukas
This episode we're turning the mic around for a reverse interview with Nina Sunday by Pip Savaris, one of Nina's inhouse assistants. TALKING POINTS T...
#28 Deeper Meaning in Work Experiences, with UKG's Neil Solomon, Charlie Dewitt
17 Mar 2021
Contributed by Lukas
TALKING POINTS What does the tagline “Our purpose is people” mean to your teams? How does it guide your decisions? UKG mantra is “Trust, Trans...
#27 Diversity and Inclusion, with Dr Helen Turnbull
11 Mar 2021
Contributed by Lukas
Why is it important for organizations to be thinking about inclusion and diversity? If you figure out how to do inclusion properly, you will gain com...
#26 Magnetic Stories: Business Storytelling, with Gabrielle Dolan
03 Mar 2021
Contributed by Lukas
TALKING POINTS Gabrielle Dolan spent 17 years working for National Australia Bank in a senior leadership role in change management and project manage...
#25 Self-Leadership, with Ian Stephens CSP
24 Feb 2021
Contributed by Lukas
TALKING POINTS You've got to be constantly evolving or you have no right to lead others. Cultivate a fascination with expanding your epistemology i.e...
#24 Cultivating the INTRApreneur in the workplace, with Dr Irena Yashin-Shaw
17 Feb 2021
Contributed by Lukas
TALKING POINTS What is an intrapreneur? They are an entrepreneur who works inside an organization. They are an organization's lifeblood. Intrapreneu...
#23 Innovation, with Nils Vesk
10 Feb 2021
Contributed by Lukas
TALKING POINTS The most innovative companies look across three areas; process, product and service. Why is it important for a manager to lead innovat...
#22 Co-elevation - Tricia Benn, CEO
02 Feb 2021
Contributed by Lukas
Co-elevation - how do you raise your people up to bring out their brilliance? My guest, Tricia Benn, CEO of the C-Suite Network, discusses how co-elev...
#21 Are you a Bad Boss? with Dr Gary McGrath
20 Jan 2021
Contributed by Lukas
TALKING POINTS Leadership is ability to build relationships so we can achieve our goals together with compassionate accountability. Intentional leade...
Ep20 Better Business Writing, with Nina Sunday
06 Jan 2021
Contributed by Lukas
This episode we're turning the mic around for a reverse interview with Nina Sunday by a member of the podcast crew, Maeve Bailey. TALKING POINTS Wha...
#19 Don’t Let Your Biases Get in the Way with Dr. Gleb Tsipursky
29 Dec 2020
Contributed by Lukas
In this special edition of Manage Self, Lead Others we’re bringing you an interview from the All Business with Jeffrey Hayzlett podcast featuring a...
#18 LinkedIn Savvy, with Carol Kaemmerer
16 Dec 2020
Contributed by Lukas
TALKING POINTS Brand messaging for executives and their teams and increases their visibility and influence, which enhances their ability to steer the...
#17 Design Thinking and Wicked Problems, with Mo Fox
02 Dec 2020
Contributed by Lukas
TALKING POINTS Simple problems are straightforward. Complex problems are mechanical or technical. Wicked problems, you cannot solve provably; lots of...
#16 Purpose Leads to Profits, with Michael McQueen
25 Nov 2020
Contributed by Lukas
TALKING POINTS Most of us want to be part of something that's meaningful and weighty and worthwhile. If you know what you stand for it's easier to ...
#15 Accor's ‘Heartist’ culture with Sarah Derry, SVP of Talent and Culture
18 Nov 2020
Contributed by Lukas
Accor's HR Head is excited about the future. Sarah Derry, SVP of talent and culture at hotel group Accor, talks to Nina Sunday. TALKING POINTS Acco...
#14: Workplace Learning, with Nigel Paine, BBC Television.
11 Nov 2020
Contributed by Lukas
Google’s Project Oxygen was an evidence-based approach focusing on changing manager behaviour by identifying 10 good behaviours of a manager. ‘T...
#13: Rockstar Drummer Attitude with Mark Schulman, drummer for P!NK
28 Oct 2020
Contributed by Lukas
Rockstar Drummer for P!NK, Mark Schulman, when not touring, is an international speaker on ‘Hacking the Rockstar Attitude’. Having previously tour...
#12: Empathetic Conversations, with Dr Rich Allen
14 Oct 2020
Contributed by Lukas
When anyone we know - at work or in life - has an issue (big or small), most of us have not been trained how to be truly supportive. If we don't know...
#11: Leading With Compassion with Cecille Heath
30 Sep 2020
Contributed by Lukas
In these uncertain times, our colleagues might need extra support. Our intentions might be good, yet sometimes managers fail to spot that people are ...
#10: Virtual Meeting Pro Tips with Nina Sunday
16 Sep 2020
Contributed by Lukas
This episode we're turning the mic around for a reverse interview with Nina Sunday by Pip Savaris, one of Nina's inhouse assistants. Talking points i...
#9: Safety Working From Home with Dr. David McIvor
02 Sep 2020
Contributed by Lukas
David McIvor Ph.D., author of 'Working From Home Safety Handbook', published 2018 explores traps and pitfalls associated with working from home and o...
#8: Mistakes managing a remote team with Kirk Fisher
19 Aug 2020
Contributed by Lukas
Based on the findings of a recent Gallup global meta-analysis of 62,965 business units and teams and published in the organizational science journal,...
#7: 'Resetting Normal' study changes the world of work, with Mark Jones.
05 Aug 2020
Contributed by Lukas
Research published 30 June 2020 by the Adecco Group, 'Resetting Normal: Defining the new era of work', captures input from 8,000 office-based worker...
#6: Millennials Changing B2B selling, with Matt Featherstone
22 Jul 2020
Contributed by Lukas
Video version can be viewed here: https://www.brainpowertraining.com/Q&A-7-Millennial-Decision-Makers Nina Sunday interviews Brainpower Training Sell...
#5: Co-create Team Vision and Mission, with Cecille Heath
08 Jul 2020
Contributed by Lukas
Nina Sunday interviews Australian Strategic Planning Facilitator, Cecille Heath. Recently a client from a large government organisation contacted N...
#4: COVID changes how we lead, with John Prentice.
24 Jun 2020
Contributed by Lukas
Nina Sunday interviews Australian Change expert, John Prentice. With people working from home amid COVID means that employees may re-assess what they ...
#3: Working From Home Productivity, with Nina Sunday
10 Jun 2020
Contributed by Lukas
This episode we're turning the mic around for a reverse interview with Nina Sunday by Pip Savaris, one of Nina's inhouse assistants. Nina shares the b...
#2: When Fresh Strategy is Needed, with Kirk Fisher.
27 May 2020
Contributed by Lukas
Nina Sunday interviews Australian Leadership expert, Kirk Fisher (Melbourne) about how leaders find their way when fresh strategy is needed. It is ea...
#1: Don't micromanage your remote team, with Mark Jones.
13 May 2020
Contributed by Lukas
The new remote working reality requires a flexible approach. Find out how to empower your team to confidently problem-solve and make competent ...