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Marketplace All-in-One

Beware the AI boom, says Cisco boss

28 Jan 2026

Transcription

Chapter 1: What is the main topic discussed in this episode?

1.145 - 19.846 Stuart Clarkson

AI is having a gold rush, but an industry leader says not everyone will strike it rich. Live from the UK, this is the Marketplace Morning Report from the BBC World Service. I'm Stuart Clarkson. Good morning. One of the world's leading technology bosses has warned that AI share prices are probably a bubble and there'll be carnage if it bursts.

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20.286 - 31.118 Stuart Clarkson

The chief executive of Cisco, Chuck Robbins, has told the BBC that while some companies won't survive, artificial intelligence will be bigger than the internet. He's been speaking to the BBC's Faisal Islam.

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31.098 - 56.008 Faisal Islam

Cisco is one of the world's leading technology companies behind some of the critical IT infrastructure enabling the day-to-day use of AI. It was hit when the original dot-com bubble burst in 2000, but survived and thrived after losing 80% of its value. Now its boss, Chuck Robbins, confidant of President Trump, says while AI technology is unstoppable, there may be some financial turbulence ahead.

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55.988 - 62.537 Chuck Robbins

Every major technology revolution that we see feels like hype to begin with. And there's been a lot of discussion about is this a bubble?

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Chapter 2: What warning does Cisco's CEO give about the AI bubble?

62.858 - 68.485 Chuck Robbins

And the answer is probably yes. There's carnage along the way, but it is going to be bigger than the internet.

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68.726 - 77.558 Faisal Islam

Mr. Robbins said some jobs were already being eliminated by AI, particularly in areas like customer services, where he said companies would need fewer people.

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77.538 - 94.118 Chuck Robbins

There's some jobs that we already know are going to probably be changed and some that will be eliminated by using AI. Give us an example. I think you're going to see a lot of contact centre customer service jobs are going to change, but we're using a ton of AI and we're able to do more with fewer people and that's just the way it is.

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94.478 - 100.766 Faisal Islam

But he urged people not to be afraid of the technology and embrace it in their lives. Faisal Islam reporting.

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Chapter 3: Why does Chuck Robbins believe AI will be bigger than the internet?

100.906 - 123.239 Stuart Clarkson

Let's do the numbers now. Shares were up 7% in early trading in Europe for ASML, the world's largest supplier of chips. It's reported higher than expected Q4 bookings, totalling $15.8 billion. And the South Korean chipmaker SK Hynix has announced a doubling of its operating profit in 2025. up to a record high of $33 billion.

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123.299 - 143.143 Stuart Clarkson

Meanwhile, the Swiss franc has set a fresh record against the euro this morning, and one US dollar is now worth just 0.76 francs. Analysts say the franc's surge is down to the currency's reputation as a safe asset to hold. Now, the UK Prime Minister Keir Starmer has arrived in China ahead of talks with President Xi Jinping on Thursday.

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143.503 - 148.669 Stuart Clarkson

It's the first visit to Beijing by a British Prime Minister in eight years. The BBC's Laura Bicker is there.

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148.936 - 155.929 Laura Bicker

China believes the UK is too close to the United States and simply follows Washington when it comes to foreign policy.

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Chapter 4: How has Cisco's history shaped its perspective on technology bubbles?

156.29 - 178.417 Laura Bicker

So this visit for them is partly about the optics, about the prestige of showing images of a British prime minister, a key US ally, touring the Forbidden City and meeting Xi Jinping. The UK is not one of China's top trading partners. But officials still see London as an important financial heartland and will be keen to do a deal.

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178.959 - 185.176 Laura Bicker

China is using its status as the factory of the world to draw Western countries a little closer.

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185.497 - 199.382 Stuart Clarkson

That's Laura Bicker reporting. Mexico's President Claudia Scheinbaum says the country will continue showing solidarity with Cuba despite reports that Mexico's state oil producer Pemex had halted oil shipments to the island under pressure from President Trump.

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199.902 - 212.743 Stuart Clarkson

After the US military arrested Venezuela's President Nicolás Maduro earlier this month, supplies of Venezuelan oil to Cuba have been severely restricted. But the Mexican president says any decision to continue to supply oil to Cuba is for Mexico to take.

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213.584 - 224.929 Claudia Scheinbaum

Mexico has always shown solidarity and will continue to do so. So the decision of when to send it oil and how to send it is a sovereign decision for Mexico.

225.33 - 244.813 Stuart Clarkson

That's the Mexican President, Claudia Scheinbaum. Let's take you to Saudi Arabia next, where the construction of a huge skyscraper in the capital Riyadh has been suspended. It would have been 20 times the size of the Empire State Building, but now the future of the structure is unclear, with the building's financing and feasibility being reassessed.

244.833 - 258.846 Stuart Clarkson

The project was part of the Saudi Arabian government's strategy to diversify the country's economy away from oil, but several projects have now been postponed, including the hosting of the 2029 Asian Winter Games. So what's going on? Here's the BBC's Sebastian Usher.

258.826 - 283.06 Sebastian Usher

This was a massive building, 400 metres by 400 metres, and it was going to have the biggest, with a dome, the biggest AI kind of projection facility ever. So you would enter it and you'd enter these new worlds, essentially. And I think it's a retrenching of a number of these extraordinary projects. Partly because economic reality is hitting home a little bit.

283.882 - 306.173 Sebastian Usher

These are essentially being financed by the PIF. This is a private investment fund, which is essentially under the personal control of Mohammed bin Salman, but spread across all of these extraordinary countries. projects. It's becoming difficult, it seems, to actually be able to pursue some of them. Oil prices are not what they were. So I think that is also a cold shower of reality.

Chapter 5: What jobs are most affected by AI according to Chuck Robbins?

344.576 - 366.93 Sebastian Usher

The line. This was a city which was essentially going to be half a kilometre skyscrapers facing each other for 170 kilometres through the desert. It never looked like it was going to happen. And it isn't now. It's been very much curbed and curtailed. And all this news has come out really just in the past week or two. The ambition of it was so extreme that it could never match that.

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367.632 - 390.109 Sebastian Usher

And, you know, remember that Saudi Arabia is going to host the World Cup in 2034. So I think some of this is... is looking at what money they have now and where they can get the best bang for their buck. And also certain things that they cannot back away from. I mean, the World Cup, they can't. They have to come up with extraordinary stadiums and so on for that. That's Sebastian Usher reporting.

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390.129 - 396.478 Stuart Clarkson

Thanks for listening. Today in the UK, I'm Stuart Clarkson with the Marketplace Morning Report from the BBC World Service.

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