MindMakers

What WRITER’s CSO Kevin Chung Has Learned from Hundreds of Enterprise AI Deployments

16 Sep 2025

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Is it possible to drive real businesses transformation with AI amidst reports that 95% of enterprise projects have been failing? On the debut episode of MindMakers, host John Kim is joined by Kevin Chung, Chief Strategy Officer of WRITER, to unpack what it really takes to scale enterprise AI efforts successfully.Kevin shares how WRITER evolved from a niche translation tool into the full-stack AI agent platform it is today. Together, he and John offer their own insights on the widespread MIT / NANDA report. You’ll hear why so many AI deployments stall in the “last mile” and what the most successful companies do differently. These are the organizations seeing real ROI, launching hundreds of AI agents, and reclaiming tens of thousands of hours in productivity.Throughout the episode, Kevin and John explore how AI is shifting from tool to teammate, why treating AI like a new hire changes everything, and how WRITER builds trust through a hands-on approach with their partners.Whether you're building AI tools, leading digital transformation, or just trying to make your org more efficient—this episode is packed with insight on getting real results from AI at scale.—Guest BioKevin is the Chief Strategy Officer of Writer, the leading generative AI platform for enterprises. He is an accomplished technology leader with over 20 years of experience in Silicon Valley. Kevin has led GTM and product teams through some of the world’s most disruptive digital transformations, including mobile payments (Google), cloud storage (Dropbox), visual collaboration (Miro), and now generative AI (Writer). Kevin is a recipient of Singapore’s Overseas Networks & Expertise (ONE) Pass, a designation given to the top global talent in business, arts & culture, sports, academia and research. Kev currently splits his time living/working in San Francisco and Singapore.—Guest Quote“Number one, you gotta get your people empowered. Number two, you actually have to start promoting the people. And promoting in a sense of [not just] giving them the tools, but actually finding those champions who can be your AI advocates, right? The AI leaders in the organization that are gonna drive forward those initiatives.” – Kevin Chung—Time Stamps 00:00 Episode Start02:00 WRITER – From translation tool to AI platform06:30 Unpacking the MIT Report on AI ROI10:45 The importance of customization and last-mile AI15:30 Building enterprise strategy: trade-offs and focus20:20 Hands-on AI deployment25:15 AI’s role in upskilling vs. replacing the workforce30:40 Misconceptions about LLMs and enterprise readiness34:00 Treating AI as a digital employee, not just a tool38:30 Measuring real ROI42:00 The journey from SF to Singapaore44:05 Kevin Chung’s Human Prompt—LinksConnect with Kevin Chung on LinkedInCheck out WRITERConnect with John Kim on LinkedInCheck out Sendbird Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

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13:00H | 21 DIC 2025 | Fin de Semana

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Fin de Semana

10:00H | 21 DIC 2025 | Fin de Semana

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12:00H | 20 DIC 2025 | Fin de Semana

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2ª PARTE | 06 ENE 2026 | EL PARTIDAZO DE COPE

01 Jan 1970

El Partidazo de COPE

3ª PARTE | 22 ENE 2026 | EL PARTIDAZO DE COPE

01 Jan 1970

El Partidazo de COPE

3ª PARTE | 04 MAR 2026 | EL PARTIDAZO DE COPE

01 Jan 1970

El Partidazo de COPE

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MindMakers

What WRITER’s CSO Kevin Chung Has Learned from Hundreds of Enterprise AI Deployments

This episode hasn't been transcribed yet

Other recent transcribed episodes

13:00H | 21 DIC 2025 | Fin de Semana

10:00H | 21 DIC 2025 | Fin de Semana

12:00H | 20 DIC 2025 | Fin de Semana

2ª PARTE | 06 ENE 2026 | EL PARTIDAZO DE COPE

3ª PARTE | 22 ENE 2026 | EL PARTIDAZO DE COPE

3ª PARTE | 04 MAR 2026 | EL PARTIDAZO DE COPE

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