M&M Insurance Podcast - Australian Insurance industry topics & issues affecting Brokers
Episodes
Millsy & Mick Podcast #54 - Matthew Porteous, Director - Market Lane Insurance Group
27 Apr 2026
Contributed by Lukas
Hi all, welcome to our belated first podcast of the year! This week we were lucky enough to have Matthew Porteous, Director and Group Head of Partne...
Millsy & Mick Podcast #53 - Daniel Gronert (CEO) & Ross McCallum (Head of Sales) – Arteva Funding
15 Dec 2025
Contributed by Lukas
This week we were fortunate to have Daniel Gronert (CEO) & Ross McCallum (Head of Sales) from Arteva Funding drop by and share some pearly wisdom ...
Millsy & Mick Podcast #52 – Steve Talbot & Julie Goswami, QBE
01 Dec 2025
Contributed by Lukas
Hi all, this week we were lucky enough to have two stars from QBE, Steve Talbot (Head of Qnect, Distribution) and Julie Goswami (Head of SME Underwrit...
Millsy & Mick Episode #51 - Damien Coates, CEO DUAL ANZ / Mental Health Ambassador
17 Nov 2025
Contributed by Lukas
Hi all, this week we were fortunate enough to have Damien Coates, CEO of Dual ANZ, in for a chin wag. DC is one of the most charismatic people in t...
Millsy & Mick Podcast #50 - Marc Crossman - UAA/Mecon
24 Oct 2025
Contributed by Lukas
Hi all, this week we had the Executive General Manager, Distribution Strategy for the UAA Group, Marc Crossman.In this episode, we hear about Marc’s...
Millsy & Mick Podcast #49 - Kristy, Effie, Marcelle & Evangeline - Elantis Funding
30 Sep 2025
Contributed by Lukas
Hi all, this week we were lucky enough to 4 stars from Elantis Funding join us for a chat. Those stars are Kristy Baunach, Effie Peal, Marcelle Morg...
Millsy & Mick Podcast #48 - Katrina Hickson & Hayley Morice, Emergence
31 Jul 2025
Contributed by Lukas
Hi all, this week we were lucky enough to have two of the best in their field, Katrina Hickson and Hayley Morice, from Emergence.In this episode, the ...
Millsy & Mick Podcast #47 - Jay Hani, National Operations Manager – NTI
07 Jul 2025
Contributed by Lukas
- Jay Hani, National Operations Manager – NTIHi all, this week we have one of the gurus of people and project management, Jay Hani, National Operati...
Millsy & Mick Podcast #46 - Tom Leis, QBE Young Achiever Award
13 Jun 2025
Contributed by Lukas
Hi all, this week we were lucky enough to be greeted by the QBE Young Achiever Award, Tom Leis!In this episode, Tom shares his journey in the insuranc...
Millsy & Mick Podcast #45 - Ben Church, GM Broker Distribution Allianz
11 Jun 2025
Contributed by Lukas
Hi all, today we were very fortunate to have Ben Church, GM Broker Distribution from Allianz, to give us some insight into the machine that is Allianz...
Millsy & Mick Podcast #44 - Housekeeping
29 May 2025
Contributed by Lukas
Hi all, you didn’t ask, but we still listened to you anyway, and did a simple podcast with just Millsy and me. In this episode, Millsy and I dee...
Millsy & Mick Podcast #43 – Dan Cummins & Damien Cullen – SafetyCulture Care
23 Mar 2025
Contributed by Lukas
Hi all, we were lucky enough to have the estimable gents from SafetyCulture Care (formerly Mitti) come in and have a chat with us.In this episode, Mil...
Millsy & Mick Podcast #41 – Daniel Orrell, Steadfast Life
07 Feb 2025
Contributed by Lukas
Hi all, welcome to what will hopefully be a different type of year for our industry. 2024 took its’ toll and Millsy & I have a general plan to...
Millsy & Mick Podcast # Podcast #40 - Scott McCarthy, CEO Ausure
18 Dec 2024
Contributed by Lukas
Hi all, for our final episode of the year, we thought we’d finish on a high and give you a proper star of the industry. Unfortunately, they weren’...
Millsy & Mick Podcast #39 – Jono Edwards – Point Insurance
19 Sep 2024
Contributed by Lukas
Hi all, in this episode we have the person with the best laugh in the industry…the estimable Jono Edwards from Point Insurance. In this episode, we...
Millsy & Mick Podcast #38 – Rebecca Capes & Bryce Fullerton - Elantis
07 Aug 2024
Contributed by Lukas
Hi all, in this episode we have Bec and Bryce from Elantis, who took time during our Networking Day to have a chat with us. We learn about Elantis a...
Millsy & Mick Podcast #37 – Daniel Gronert & Bernie van Altena – Arteva Funding
23 Jul 2024
Contributed by Lukas
Hi all, in this episode we have Daniel and Bernie from Arteva Funding, who took time out of their travels to stop in for a chat. We learn some hist...
Millsy & Mick Podcast #36 – Darren Free, Claims Manager
09 Jul 2024
Contributed by Lukas
Hi all, in this episode we have the nicest hard person in claims…Mr Darren Free, who shares his insights into what he and his claims team are seeing...
Millsy & Mick Podcast #35 - Ellie Laidlaw & Michelle Wild
27 Jun 2024
Contributed by Lukas
Millsy & Mick Podcast #35 – Ellie Laidlaw & Michelle Wild Hi all, in this episode we have the lot…and more! Somehow we convinced our ...
Millsy & Mick Podcast #34 - South Africa, Training Subsidy & Ausure Camp Trip
07 May 2024
Contributed by Lukas
Millsy & Mick Podcast #34 - South Africa, Training Subsidy & the Ausure Camp Trip Hi all, we’re recently back from South Africa and nee...
Millsy & Mick Podcast #33 – Dana James – Ausure Marketing Team
05 Feb 2024
Contributed by Lukas
G’day all, First episode for 2024 – ‘Year of the Dragon’. For the special first podcast for the year we have been lucky enough to snare some...
Millsy & Mick Podcast # 32 - Trent Brown from Allstate
13 Dec 2023
Contributed by Lukas
Hi all, in this episode we have an industry legend and the G.O.A.T of storytime….Mr Trent Brown. We deep dive with Trent about Allstate’s fi...
Millsy & Mick Podcast #31 - Mecon Insurance (UAA group )
01 Nov 2023
Contributed by Lukas
G’day all, And… we are back…. Put the kettle on, get some loose leaf Dandelion tea and sit back into this episode with CEO Glenn Ross from Mecon...
Millsy & Mick Podcast #30 - SafetyCulture Care
05 Sep 2023
Contributed by Lukas
Millsy & Mick Podcast #30 - SafetyCulture Care with Dan Cummins Hi all, in this episode we have an industry stalwart who used his experience and ...
Millsy & Mick Podcast #29 – Bots, Flood, File notes & camping
17 May 2023
Contributed by Lukas
Hi all, well we shook the cobwebs off the mic like a bartender shakes a margarita! In this episode, we deep dive into an array of topics…whi...
Millsy & Mick Podcast #28 – Cindy Meadows, Erato Claims Manager – Part 2
08 Feb 2023
Contributed by Lukas
Hi all, due to popular request here is part 2 of our chat with Cindy Meadows, Steadfast’s Erato Claims Manager Part 2 is a deep dive again into the ...
M&M Insurance Podcast #27 - Cindy Meadows, Erato Claims Manager – Part 1
02 Feb 2023
Contributed by Lukas
For our first podcast this year we were lucky enough to interview Steadfast’s Erato Claims Manager, Cindy Meadows. We had so much to cov...
M&M Insurance Podcast #26 - Introducing Professional Risks expert, Jason Mann
10 Oct 2022
Contributed by Lukas
Hi all, in this podcast Millsy and I have Ausure’s resident professional risks expert, Jason Mann from Ausure Professional Risks. We deep dive...
M&M Insurance Podcast #25 Networking Days recap & what does the rest of the year look like?
30 Aug 2022
Contributed by Lukas
In this podcast Millsy and I recap on our recent Networking Days, from the content to some memorable nights out! We deep dive on some possible strateg...
M&M Insurance Podcast #24 - Networking Days & What a year this 6 months has been!
30 Jun 2022
Contributed by Lukas
Hi all, in this podcast we give you a sneak peak into the upcoming Networking Days. We talk a bit about each agenda item and how it’s relevant...
M&M Insurance Podcast #23 - Mergers & Acquisitions
20 Jun 2022
Contributed by Lukas
Hi all, we know you have been waiting for this one. Ellie Laidlaw, CFO of Ausure and one of the key brainstrust for the group! In this epi...
M&M Insurance Podcast #22 Mike Edmonds, EGM Commercial - NTI
19 May 2022
Contributed by Lukas
Well do we have a treat for you. Mike Edmonds, Executive General Manager Commercial, NTI. In this episode, Millsy & I deep dive on eve...
M&M Insurance Podcast #21 – Context is Everything...
10 May 2022
Contributed by Lukas
Hi all, for some context with this episode Millsy & I deep dive on….context, and how it’s never been more important. We talk about conte...
M&M Insurance Podcast #20 – General broking housekeeping
06 Apr 2022
Contributed by Lukas
In this episode Millsy & I deep dive on some housekeeping issues that we see come across our desks recently. We shortlisted it to only 3 topics, w...
M&M Insurance Podcast #19 – Introducing Darren Free & Ausure Claims
17 Mar 2022
Contributed by Lukas
In this episode Millsy & I deep dive on all things Claims, with Ausure’s head Claims Manager, Darren Free. Darren took time out of his busy day ...
M&M Insurance Podcast #18 - Introducing Evan Ainslie from Lloyds
07 Mar 2022
Contributed by Lukas
In this episode Millsy & I deep dive on all things Lloyds with the estimable Evan Ainslie. We get a layman’s explanation of what Lloyds do...
M&M Insurance Podcast #17 – Part 3 Remuneration via Fees VS Commissions, with David Beard & Rolf Van Dulst of Coastsure Insurance Brokers
25 Feb 2022
Contributed by Lukas
In this podcast we round out the trilogy by deep diving on nothing less than…remuneration via fees VS commissions. Beardy & Rolf from Coas...
M&M Insurance Podcast #16 – Part 2 with David Beard & Rolf Van Dulst of Coastsure Insurance Brokers
10 Feb 2022
Contributed by Lukas
Hi all, in this episode, Millsy and I follow up with David & Rolf from Coastsure Insurance Brokers. We didn’t get through everything we wa...
M&M Podcast #15 – Introducing David Beard & Rolf Van Dulst of Coastsure Insurance Brokers
27 Jan 2022
Contributed by Lukas
In this episode, Millsy and I spend time with two absolutes gents (and gems) of the industry, David Beard & Rolf Van Dulst, recent winners of Ausu...
Millsy & Mick Podcast #14 – Operational Planning in 2022
17 Jan 2022
Contributed by Lukas
Millsy & Mick Podcast #14 – Operational Planning in 2022 In this episode, Millsy and I deep dive on all things about Operational Planning.  ...
Millsy & Mick Podcast #13 – Introducing Leticia Rees, Ausure’s 2021 Young Achiever Award
10 Jan 2022
Contributed by Lukas
Millsy & Mick Podcast #13 – Introducing Leticia Rees, Ausure’s 2021 Young Achiever Award In this episode, Millsy and I deep dive on all things...
Episode 12 - Millsy & Mick Podcast – Introducing Graeme Lilley
15 Dec 2021
Contributed by Lukas
In this episode, Millsy and I deep dive on all things Graeme Lilley, Ausure’s GM of Distribution and one of the nicest blokes we know in insurance. ...
Episode 11 - Millsy & Mick Podcast – Introducing Scott McCarthy
05 Dec 2021
Contributed by Lukas
In this episode, Millsy and I deep dive on all things Scott McCarthy, Ausure’s CEO and one of the smartest blokes we know in insurance. Scott ...
Episode 10 - Millsy & Mick Podcast – How do we blow off steam?
17 Nov 2021
Contributed by Lukas
Hi all, in this episode, Millsy and I deep dive on…wait…it’s not a deep dive, we just skim the surface on how we can let go of pressure. O...
Episode 9 - Millsy & Mick Podcast – Remuneration Transparency
01 Nov 2021
Contributed by Lukas
In this episode, Millsy and I deep dive on what could be the hottest topic of 2022….Remuneration Transparency. I’ll admit we are not providi...
Episode 8 - Millsy & Mick Podcast – Faulty Workmanship
13 Oct 2021
Contributed by Lukas
In this episode, Millsy and I free dive into Faulty Workmanship. That’s right, no more legislation talk for a while as we’re back to the nut...
Episode 7 - Millsy & Mick Podcast – Advice is Nice…
08 Oct 2021
Contributed by Lukas
In episode 7, Millsy and I deep dive on Ausure’s latest communication about Advice, where going forward it ain’t General, it ain’t Personal…it...
Episode 6 - M&M Insurance Podcast - P.D.D.Ohhhhhhh (part 2) Explaining PDDO’s, TMD’s, MCR’s and everything in between.
29 Sep 2021
Contributed by Lukas
In this episode, Millsy and I recap everything acronyms. From PDDO’s, TMD’s, MCR’s and everything in between. We talk about Ausure’...
Episode 5 - M&M Insurance Podcast - P.D.D.Ohhhhhhh (Product Design & Distribution Obligation…or P.D.D.O)
17 Sep 2021
Contributed by Lukas
In episode 5, Millsy and I wanted to get right on to this new little doozy that will affect us all, Product Design & Distribution Obligation…or ...
Episode 4 - M&M Insurance Podcast - When you can't place your client
01 Sep 2021
Contributed by Lukas
In episode 4, Millsy (John Mills, Underwriting Manager of Ausure) is on the front foot for the topic of when you can't place client's insurance. He ta...
Episode 3 - M&M Insurance Podcast - Insurers These Days...
06 Aug 2021
Contributed by Lukas
In this episode, we talk about where our relationships are with insurers and underwriters, the importance of having a good one in a hard market, and r...
Episode 2 - M&M Insurance Podcast - All things digital with Adam Sloan
27 Jul 2021
Contributed by Lukas
In this episode, we are joined by Adam Sloan (Head of Sales - Ausure) who talks all things digital, from the upcoming CRM (AKA Eco-experience) and how...
Episode 1 - M&M Insurance Podcast - Millsy & Mick Make a Podcast!
15 Jul 2021
Contributed by Lukas
This podcast talks about the projected GWP in the world of $7 Trillion, and where do we think brokers will be positioned. So.... sit back, relax and g...