MSP Mindset with Damien Stevens

How a Top 500 MSP is Leveraging AI Now and Why You Should Be Too

10 Apr 2025

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Focus on your zone of genius and let us co-manage your backups with you ►►https://bit.ly/4lh8HUvMost MSPs are still “watching” AI—Shane Naugher is already helping clients with it (and also buliding a second company around it!). But, that's not where he started out. After nearly 25 years in business, Shane made a major pivot. He realized he wasn’t building a company—he was building a lifestyle business, something that wouldn't carry over to his family and loved ones. That realization kicked off a transformation: where he hunkered down and learned how to build his MSP into something that will last. Also, Shane shares the many ways his MSP is embracing AI and helping clients take advantage of it. But we have to be careful that we're not learning it since it's the new flashy tool, but studying it to discover the business outcomes that your partners would benefit from. Here are 5 powerful lessons I learned from Shane in this episode:✅ Make your MSP into an Asset, Something that will last beyond you✅ AI Is the Future—But Automation Is the Foundation✅ Your clients want you to lead with AI✅ You Don’t Need Developers to Build an AI-Enabled MSP✅ Internal Automation Creates External OpportunityChapters:0:00 - Intro2:05 - Starting his MSP10:02 - Switching from a lifestyle business to an asset13:59 - Leaning into automation early18:21 - How Shane is using AI now and what that looks like49:39 - MSP Titan Questions 👉 Connect more with Damien and Shane:https://www.linkedin.com/in/dstevenshttps://www.linkedin.com/in/shanenaugher/📺 Watch on YT: https://www.youtube.com/channel/UCbzzyR7yX9l9XQaZCBp0v0g

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13:00H | 21 DIC 2025 | Fin de Semana

01 Jan 1970

Fin de Semana

10:00H | 21 DIC 2025 | Fin de Semana

01 Jan 1970

Fin de Semana

12:00H | 20 DIC 2025 | Fin de Semana

01 Jan 1970

Fin de Semana

2ª PARTE | 06 ENE 2026 | EL PARTIDAZO DE COPE

01 Jan 1970

El Partidazo de COPE

3ª PARTE | 22 ENE 2026 | EL PARTIDAZO DE COPE

01 Jan 1970

El Partidazo de COPE

3ª PARTE | 04 MAR 2026 | EL PARTIDAZO DE COPE

01 Jan 1970

El Partidazo de COPE

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MSP Mindset with Damien Stevens

How a Top 500 MSP is Leveraging AI Now and Why You Should Be Too

This episode hasn't been transcribed yet

Other recent transcribed episodes

13:00H | 21 DIC 2025 | Fin de Semana

10:00H | 21 DIC 2025 | Fin de Semana

12:00H | 20 DIC 2025 | Fin de Semana

2ª PARTE | 06 ENE 2026 | EL PARTIDAZO DE COPE

3ª PARTE | 22 ENE 2026 | EL PARTIDAZO DE COPE

3ª PARTE | 04 MAR 2026 | EL PARTIDAZO DE COPE

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