OFFBounds Retail
Episodes
115. TCL's VP of Brand and Digital Marketing, Cole Moir: "You can't change what you don't measure."
21 Apr 2026
Contributed by Lukas
How do you take a brand most people see as the budget option and turn it into a serious competitor against Samsung, LG, and Sony? You start by knowing...
114. Carl Boutet's New Book: The Flip: “The danger isn’t AI. It’s when we stop questioning what it tells us.”
14 Apr 2026
Contributed by Lukas
Paula Macaggi sits down with Carl Boutet in Montreal to unpack his new book, The Flip. What starts as a conversation about AI quickly turns into somet...
113. Rohlik Group's Head of Strategy, Petr Lizner: "Online grocery can be profitable and is profitable. It's just a question of scale."
07 Apr 2026
Contributed by Lukas
Rohlik Group delivers 70,000 grocery orders a day across five European markets in as little as 60 minutes, profitably. And most people outside Europe ...
112. Loblaw's VP and GM of Loyalty, Noah Goldburg: “The best loyalty programs don’t reward spend. They reward behavior.”
31 Mar 2026
Contributed by Lukas
Everyone has a loyalty program, but very few brands actually create loyalty. In this episode of OFFBounds, Paula Macaggi sits down with Noah Goldberg ...
111. Liza Amlani's Book, The Material Life: “If we’re not innovating the process, everything breaks on the shop floor.”
24 Mar 2026
Contributed by Lukas
Most retailers don’t have a technology problem, they have a process problem. In this episode, Paula sits down with Liza Amlani to unpack how the dis...
110. UNTUCKit's VP of IT and Systems, Jason Lerman: “Great retail technology should be invisible.”
17 Mar 2026
Contributed by Lukas
UNTUCKit built its brand around a simple idea: shirts designed to be worn untucked. But behind that simple product is a complex technology operation s...
109. Meadow Lane's Founder and CEO, Sammy Nussdorf: “We didn’t market the store. We built it in public.”
10 Mar 2026
Contributed by Lukas
What happens when you build a retail store in public?When Sammy Nussdorf launched Meadow Lane, he chose a very different strategy from the traditional...
108. Boll & Branch's VP of CX and Loyalty, Anna Esrov: “We’re big on unreasonable hospitality.”
03 Mar 2026
Contributed by Lukas
Boll & Branch has built its competitive advantage on something many brands overlook: hospitality. In this conversation, Anna Esrov, VP of Customer...
107. Lenovo's CMO of Intelligent Devices Group, Emily Ketchen: “We are creating an entirely new category around the AI PC.”
24 Feb 2026
Contributed by Lukas
In this episode of OFFBounds, Paula Macaggi sits down with Emily Ketchen, SVP and CMO of Lenovo’s Intelligent Devices Group and International Market...
106. Primark US' Head of Marketing, Rene Federico: “Awareness brings them in. Experience brings them back.
17 Feb 2026
Contributed by Lukas
Paula Macaggi sits down in New York with Renée Federico, Head of Marketing at Primark US, to explore how one of Europe’s most iconic retail brands ...
105. Coterie's SVP of Growth, Ankur Goyal: “Trust is built when product, experience, and brand work together.”
10 Feb 2026
Contributed by Lukas
Paula Macaggi sits down with Ankur Goyal, SVP of Growth at Coterie, to explore how a premium, subscription-first brand can win in one of the most comp...
103. Helzberg's VP of Innovation, Ryan Holm: "Technology is never going to replace human connection"
03 Feb 2026
Contributed by Lukas
Ryan Holm, Divisional VP of Retail Innovation and Operations at Helzberg Diamonds, joins me in our New York studio to explore how a 111-year-old jewel...
HANRO US' President, Marianna Satanas: "It's called intimate apparel for a reason. It really is intimate"
27 Jan 2026
Contributed by Lukas
Marianna Satanas, President of HANRO USA, joins me for a great interview while we wear pajamas in our New York studio. We dive into the world of luxur...
102. Westwing's CEO, Andreas Hoarning: "Creativity without discipline is art. Discipline without creativity is commodity."
20 Jan 2026
Contributed by Lukas
Westwing’s transformation is a rare example of how a digital brand can reinvent itself and return to profitable growth. Recorded in Munich, this con...
101. Retail Trends: The Rise of Brand Memberships with Jack Stratten
06 Jan 2026
Contributed by Lukas
In the first episode of OFFBounds Season 3, Paula Macaggi is joined by retail trend expert Jack Stratten to unpack one of the fastest-growing shifts i...
100. Special 100th Episode hosted by Oliver Banks
30 Dec 2025
Contributed by Lukas
OFFBounds’ 100th episode celebrates a major milestone by turning the spotlight on host Paula Macaggi, with Oliver Banks stepping in as guest host. T...
99. Jonathan Adler's President, Mary Beth Sheridan: “People aren’t just buying a product anymore. They’re buying a lifestyle.”
23 Dec 2025
Contributed by Lukas
In this episode of OFFBounds, Paula Macaggi sits down with Mary Beth Sheridan, just a few weeks into her role as President of Jonathan Adler, to talk ...
98. Black Friday Performance Data Explained. What Actually Drove Growth This Year
16 Dec 2025
Contributed by Lukas
Paula Macaggi is joined by Ometria's Hannah Stacey, Director of Strategy and Product Marketing, and Rita Martins, Retail Intelligence Team Lead, to br...
Criteo's President of Retail Media, Sherry Smith: “You cannot operate retail media in silos anymore.”
09 Dec 2025
Contributed by Lukas
Sherry Smith, President of Retail Media at Criteo, joins OFFBounds to unpack the rapid evolution of retail media and what brands, agencies and retaile...
96. Enactor's Director,Julius Carrell: “In modern retail, your blueprint is your competitive edge.”
02 Dec 2025
Contributed by Lukas
In this episode, Julius Carrell, Director at Enactor, breaks down why the future of retail depends on building a flexible blueprint rather than relyin...
95. NRF's SVP of Content, Jill Dvorak: "One trillion dollars in holiday spend is the highest we have ever forecast.”
25 Nov 2025
Contributed by Lukas
In this episode, Paula sits down with Jill Dvorak, SVP of Content at the National Retail Federation, for a wide ranging conversation about the state o...
94. Norrøna's CCO, Martin Lien: “You have to be for real when you build a community.”
18 Nov 2025
Contributed by Lukas
In this episode, I sit down with our first Norwegian guest: Martin Lien, Chief Commercial Officer at Norrøna, to explore how one of Norway’s most i...
93. M7 Innovations' Founder Matt Maher: "Search behavior is evolving rapidly."
11 Nov 2025
Contributed by Lukas
Four years in tech feels like sixty, so I sat down with Matt Maher, Founder of M7 Innovations, to catch up on what’s really happening in the world o...
[RIA4] Rebuilding the marketing tech stack for what's next with Ometria's CEO Ivan Mazour and CSO Djalal Lougouev
23 Oct 2025
Contributed by Lukas
In this episode of Retail Intelligence in Action, host Ron Thurston sits down with Ometria co-founders Djalal Lougouev and Ivan Mazur to explore how...
92. Tariffs and US Holiday Season 2025 with Richard Kestenbaum
21 Oct 2025
Contributed by Lukas
In this episode, Paula Macaggi sits down with Richard Kestenbaum, Partner at Triangle Capital, and Forbes contributor, to break down what’s really s...
[RIA3] How AI fuels speed, insight, and story-doing with Miami Dolphins' Former CMO, Pri Shumate and Ometria's CSO, Djalal Lougouev
16 Oct 2025
Contributed by Lukas
Retail Intelligence in Action returns with Episode 3, “Beyond the Hype: How AI Fuels Speed, Insight, and Story-Doing,” where host Ron Thurston spe...
91. (Trends) Kidulting, Experiences and Storytelling: A Revisit to Build-a-Bear's Growth
14 Oct 2025
Contributed by Lukas
Build-A-Bear Workshop turned birthday rituals and heart ceremonies into a growth engine, with its stock up about 1,900 percent in five years and domes...
[RIA02] How to stay authentic in the age of AI with 8thirtytwo's Fractional CMO, Julie Channing and Ometria's CEO, Ivan Mazour
09 Oct 2025
Contributed by Lukas
In our episode 2 of Retail Intelligence in Action Series in partnership with Ometria, our host Ron Thurston speaks with Ivan Mazour (CEO,Ometria) and ...
90. Illy Caffè's VP of Marketing & Digital, Cristian Arcangeli: “Growth starts when you understand your customer and stay consistent.”
07 Oct 2025
Contributed by Lukas
What happens when an iconic Italian coffee brand finds its voice in the U.S. market? Cristian Arcangeli, VP of Marketing, Commercial Strategy and Digi...
[RIA01] Finding your direction in implementing AI with Knix' CCO, Nicole Tapscott and Ometria's CSO, Djalal Lougouev
02 Oct 2025
Contributed by Lukas
Welcome to Episode 1 of Retail Intelligence in Action, a new series by OFFBounds in partnership with Ometria where we explore how AI is revolutionizin...
89. Matt Marcotte's Book, Built on Belief: Why Cultures of Commitment Are the Competitive Advantage
30 Sep 2025
Contributed by Lukas
In this episode of OFFBounds, Paula Macaggi sits down in New York with retail veteran and professor Matt Marcotte to celebrate the launch of his new b...
88. Ferrero's SVP of Media and Marketing Services, Danielle Sporkin: "ROAS is only the starting point."
23 Sep 2025
Contributed by Lukas
In this episode of OFFBounds, host Paula Macaggi sits down with Danielle Sporkin, SVP of Media and Marketing Services at Ferrero, to explore how one o...
87. NVIDIA's VP and GM of AI for Retail, CPG and QSR, Azita Martin: "Physical AI is the next big wave"
16 Sep 2025
Contributed by Lukas
In this episode of OFFBounds, Paula Macaggi sits down with Azita Martin, VP & GM of AI for Retail, CPG, and QSR at NVIDIA, the world’s most valu...
86. Danone North America's CMO, Linda Bethea: "Health and wellness is at a tipping point in America"
09 Sep 2025
Contributed by Lukas
In this episode of OFFBounds in partnership with Groceryshop, Paula Macaggi sits down with Linda Bethea, CMO of Danone North America, to explore how o...
85. Papa Johns' CMO, Jenna Bromberg: “Your attitude determines your altitude.”
02 Sep 2025
Contributed by Lukas
In this episode of OFFBounds, Paula sits down with Jenna Bromberg, Chief Marketing Officer of Papa Johns, to explore how pizza, hospitality, and retai...
84. Grendene's CDO, Jessica Alsing: “Authenticity and community will always beat the playbook.”
26 Aug 2025
Contributed by Lukas
In this episode of OFFBounds, Paula Macaggi sits down with Jessica Alsing, Chief Digital Officer at Grendene Global Brands — the powerhouse behind M...
83. April Sabral on Positive Retail Leadership: “If you don’t believe it, you won’t achieve it — and neither will your team.”
19 Aug 2025
Contributed by Lukas
In this episode of OFFBounds, Paula Macaggi sits down with retail leadership expert and author April Sabral to explore how positivity can transform te...
82. Loblaw's CDO Lauren Steinberg: "We were able to create the market demand."
12 Aug 2025
Contributed by Lukas
Lauren Steinberg, Chief Digital Officer at Loblaw Companies Limited, shares how Canada’s largest retailer transformed from an in-store-only business...
81. Ulta Beauty's SVP Digital and Ecommerce, Josh Friedman:"We just hit 45 million loyalty members."
05 Aug 2025
Contributed by Lukas
While in Singapore for NRF APAC 2025, Paula Macaggi sits down with Josh Friedman, SVP of Digital & E-commerce at Ulta Beauty, to explore how the i...
80. (Recorded Live) How Happy Employees Create Better Retail Customer Experiences | NRF APAC 2025
29 Jul 2025
Contributed by Lukas
In this special episode recorded live at NRF APAC 2025 in Singapore, Paula Macaggi sits down with Panchalee Weeratammawat, Chief People Officer at Cen...
79. Mecca Brands' CRO, Ian Burl: "The way you make an experience better is by thinking about emotion."
22 Jul 2025
Contributed by Lukas
In this episode recorded in Singapore for NRF APAC 2025, Paula Macaggi sits down with Ian Burl, Chief Retail Officer at Mecca Brands, Australia's lead...
78. DingDong Fresh's VP, Shaoming Yang: “We digitized everything and all decisions are made by AI.”
15 Jul 2025
Contributed by Lukas
In this episode, Shaoming Yang, VP of DingDong Fresh, shares how the company is transforming grocery retail in China through a deeply integrated, AI-p...
77. Myntra's CEO, Nandita Sinha: "Myntra is shaping the Indian fashion market."
08 Jul 2025
Contributed by Lukas
India is one of the fastest-growing retail markets in the world, and at the center of its fashion and lifestyle revolution is Myntra, one of the count...
76. Lotte Retail's Group CEO, Sam Kim: "In Korea, there is no online or offline, there is just shopping"
01 Jul 2025
Contributed by Lukas
Retail in APAC Series with NRF APAC 2025: KoreaRetail in South Korea doesn’t look like retail anywhere else. With over half of all shopping happenin...
75.NRF APAC 2025: What Asia-Pacific Is Teaching the World About Retail
24 Jun 2025
Contributed by Lukas
In this special episode recorded live at NRF APAC 2025 in Singapore, Paula Macaggi kicks off a six-part series exploring the boldest innovations and b...
74. Tony's Chocolonely's Head of North America, Dusan Vujovic: “Transparency isn’t a marketing strategy. It’s a responsibility.”
17 Jun 2025
Contributed by Lukas
In this episode, Paula Macaggi sits down with Dusan Vujovic, Head of North America at Tony’s Chocolonely, to explore how the Dutch-born chocolate br...
73. Vitamin Shoppe's COO, Andrew Laudato: "IT teams have to earn the right to innovate"
10 Jun 2025
Contributed by Lukas
In this episode, I sit down with Andrew Laudato, COO of The Vitamin Shoppe, a leading U.S. health and wellness retailer with 650+ stores, to explore ...
72. About You's Co-CEO, Tarek Müller: "We want to become the global number one"
03 Jun 2025
Contributed by Lukas
In this episode of OFFBounds, I sit down with Tarek Müller, Co-Founder and Co-CEO of About You, to unpack how he built one of Europe’s most innovat...
71. East Side Story: Why APAC Is Retail’s Hottest Market
27 May 2025
Contributed by Lukas
In this special episode of OFFBounds, Paula Macaggi invites you to Singapore for NRF APAC 2025, the region’s biggest retail event, to explore why As...
70. Catalyst Brands' CDO, Mike Dupuis: "AI is changing retail profoundly."
20 May 2025
Contributed by Lukas
In this episode, Paula sits down with Mike Dupuis, Chief Digital Officer at Catalyst Brands (Aéropostale, Nautica, Lucky Brand, Brooks Brothers, Eddi...
69. Hamley's CXO, Paul Porter: "Consumers demand memorable experiences."
13 May 2025
Contributed by Lukas
Join me as I sit down with Paul Porter, Global Chief Experience Officer at Hamleys, the world’s oldest and most iconic toy retailer, for a deep dive...
BONUS EPISODE: A Quick Fire Chat with Shoptalk's Ben Miller
08 May 2025
Contributed by Lukas
Shoptalk Europe - https://shoptalkeurope.comOFFBounds listeners can get a discount using the codes below:🎟️ Retailers and Brands, use code RBOFFB...
68. Ron Thurston's New Book: Human Pride
06 May 2025
Contributed by Lukas
In this special episode recorded in London, bestselling author and retail leader Ron Thurston joins Paula Macaggi to launch his new book Human Pride—...
67. Selfridges' CTO, Ross Beaumont: “If you don’t notice the tech, that means it’s working.”
29 Apr 2025
Contributed by Lukas
Step inside the yellow-bag world of Selfridges as host Paula Macaggi sits down with CTO Ross Beaumont to reveal how a 1906 department store stays at t...
66. Currys' COO, Lindsay Haselhurst: "Profit and purpose go hand in hand."
22 Apr 2025
Contributed by Lukas
In this episode, I sit down with Lindsay Haselhurst, Chief Operating Officer at Currys, to unpack what it really takes to lead transformation at scale...
65. Kingfisher PLC's Global CTO, Christopher Blatchford: "Diversity drives better business outcomes."
15 Apr 2025
Contributed by Lukas
What does it take to digitally transform a £13B retail giant across eight countries and nearly 2,000 stores? In this episode, I sit down with Christo...
64. Endeavour Group's Head of Insights, Benjamin Thompson: "Innovation is a double-edged word."
07 Apr 2025
Contributed by Lukas
What does it really take to build innovation that scales inside a legacy business? In this episode, Benjamin Thompson, Head of Global Insights & S...
63.Schwarz Digital's SVP of Innovation, Mirko Saul: "Sovereignty is really important for the group"
01 Apr 2025
Contributed by Lukas
Mirko Saul, Senior Vice President of Innovation at Schwarz Digital, joins Paula Macaggi to share how Schwarz Group — the parent company of Lidl and ...
62. Co-op's MD of Ecommerce, Chris Conway: "Our USP was the fact that we've got 2,500 stores"
25 Mar 2025
Contributed by Lukas
Although Co-op entered the ecommerce space later than most, launching its online presence only in 2019, the company rapidly distinguished itself throu...
61. Rewe Group's Head of Retail Media Connect, Christian Raveaux: "Retail media is the future of advertising."
18 Mar 2025
Contributed by Lukas
In this episode 4th episode of our Europe's Retail Evolution series in partnership with Shoptalk Europe, Paula Macaggi sits down with Christian Raveau...
60. Tendam's CRO, Javier Figar: "We need to trust and empower the people in the store"
11 Mar 2025
Contributed by Lukas
In this episode of the OFFBounds, you will meet Javier Figar de Lacalle, Chief Retail Officer of Tendam, one of Spain’s largest fashion groups. Javi...
59. Holland and Barrett's CPO, Katya Denike: "Unlearning is as important as learning"
04 Mar 2025
Contributed by Lukas
In this episode of our Europe's Retail Evolution Series in partnership with Shoptalk Europe, I sat down with Katya Denike, Chief Product Officer at Ho...
58. JD Group's CDO, Arianne Parisi: "Stores are the most important asset for JD"
25 Feb 2025
Contributed by Lukas
This is the first episode of our Europe's Retail Evolution series with Shoptalk Europe, and I sat down with Arianne Parisi, Chief Digital Officer at J...
56. Vista Alegre's CDO, Carla Graça: "If brands don’t take advantage of AI, they will be left behind"
11 Feb 2025
Contributed by Lukas
How does a 200-year-old luxury brand stay ahead in the digital era? In this episode of OFFBounds, I sit down with Carla Graça, CDO of Vista Alegre, t...
57. Shoptalk's Head of Content, Joe Laszlo: "It's about balancing inspiration and tactical news"
08 Feb 2025
Contributed by Lukas
Retail is evolving fast, and we’re diving into what’s next! In this episode of OFFBounds, I sit down with Joe Lazslo, Head of Content US at Shopta...
55. Retail Trends 2025: A NRF Recap
04 Feb 2025
Contributed by Lukas
NRF 2025 wrapped up a few weeks ago, this year’s key theme was Game Changer. In this episode, Paula Macaggi breaks down the biggest trends shaping t...
54. Dyson's Global Head of Product, Stuart Frelick: "Not making a decision is the worst thing you can do"
28 Jan 2025
Contributed by Lukas
In this episode of OFFBounds, I chat with Stuart Frelick, Dyson’s Global Head of Product, about the ambitious retail transformation that’s redefin...
53. Former Nike, Greg Merrill: “You can’t cut your way to growth. Companies that thrive invest in building what’s next.”
21 Jan 2025
Contributed by Lukas
This week I’m joined by Greg Merrill, the former Head of Digital Transformation at Nike, for a deep dive into what it really takes to lead change in...
52. The Retail Events You Should Attend This Year
14 Jan 2025
Contributed by Lukas
In this episode of OFFBounds, I’m sharing my personal guide to the top retail conferences you should attend in 2025. From the bustling halls of NRF’...
51. Larroudé's CEO, Ricardo Larroudé: "The cheapest shoe to make is the shoe that's already sold"
07 Jan 2025
Contributed by Lukas
In this first episode of OFFBounds' second season, Paula Macaggi sits down with Ricardo Larroudé, co-founder and CEO of the innovative footwear brand...
50. Throwback Episode: The Power of Storytelling with Tiago Quaresma
24 Dec 2024
Contributed by Lukas
At the beginning of spring 2024, I interviewed Tiago Quaresma, who runs the Group that owns some of the coolest stores selling Portuguese culture's tr...
49. A Year in Retail – OFFBounds 2024 Recap
17 Dec 2024
Contributed by Lukas
In this special year-end episode of OFFBounds, we reflect on 2024—a defining year for retail and the year our podcast journey began. From the meteor...
48. Trends | Premiumization: What-Shein-Can’t-Do
10 Dec 2024
Contributed by Lukas
In this episode of OFFBounds, Paula Macaggi dives into the growing trend of premiumization with retail expert Jack Stratten. Together, they explore ho...
47. Carrefour Links' MD, Emmanuel Malkor: "It's a way to create a more data-driven ecosystem"
03 Dec 2024
Contributed by Lukas
In this episode of OFFBounds, Emmanuel Malkor, Managing Director of Carrefour Links, shares how this innovative division is transforming retail throug...
46. LabelVie Europe's CEO, Brahim Lemseffer: "Atacadão is about having a buying-centric position"
26 Nov 2024
Contributed by Lukas
In this episode, Paula interviews Brahim Lemseffer, CEO of LabelVie Europe, to discuss the groundbreaking Atacadão business model. Originally a Brazi...
45.Trends | How Brands Are Embracing the Running Boom
19 Nov 2024
Contributed by Lukas
Have you noticed more people hitting the pavement? You’re not imagining it. Running has surged into a global phenomenon post-pandemic, transforming ...
44.Markets | Understanding the Chinese Luxury Market
12 Nov 2024
Contributed by Lukas
In this episode of OFFBounds, host Paula Macaggi, fresh from her recent trip to Shanghai, takes you on an eye-opening journey into China's complex and...
43. Clarks' CIO, Simon Clarke: "Customer centricity is at the heart of everything"
05 Nov 2024
Contributed by Lukas
Paula Macaggi sat down with Simon Clarke, the Chief Information Officer of Clarks, a legendary British shoe brand with nearly 200 years of heritage. I...
42. OFFBounds Markets | Sharon Gai: "Commerce in China feels a lot more entertainment oriented versus America"
29 Oct 2024
Contributed by Lukas
In this eye-opening episode, host Paula Macaggi, founder of OFFBounds, sits down with renowned retail expert, author, and former Alibaba executive, Sh...
41. Casper's CEO, Joe Megibow: "Turnarounds like this is wartime and wartime is messy"
22 Oct 2024
Contributed by Lukas
In this exclusive episode of the OFFBounds podcast, host Paula Macaggi interviews Joe Megibow, the new CEO of Casper, to discuss the major turnaround ...
40. [Shoptalk Fall] True Religion's CMO, Kristen D'Arcy: "We could become a billion-dollar brand"
15 Oct 2024
Contributed by Lukas
In this episode of OFFBounds, Paula Macaggi chats with Kristen D’Arcy, the first-ever CMO of True Religion, about the brand's remarkable turnaround....
39. [Shoptalk Fall] Crate & Barrel's President, Alicia Waters: "Omni-channel is about meeting customers where they are."
08 Oct 2024
Contributed by Lukas
In this episode of OFFBounds, host Paula Macaggi sits down with Alicia Waters, the President of Crate & Barrel and Crate & Kids, to explore ho...
38. [Shoptalk Fall] ThredUp's CEO, James Reinhart: "A leader needs to love the problem"
01 Oct 2024
Contributed by Lukas
In this episode of OFFBounds, Paula Macaggi interviews James Reinhart, co-founder and CEO of ThredUp, to discuss how the company is revolutionizing th...
37. [Shoptalk Fall] Build a Bear Workshop's CTO, Dara Meath: "If you want to have a great experience, you've got to make it simple, easy, and effective"
24 Sep 2024
Contributed by Lukas
In this episode of OFFBounds, host Paula Macaggi sits down with Dara Meath, Chief Technology Officer at Build-A-Bear Workshop, to explore how the icon...
36. [Shoptalk Fall] Pandora's President of North America, Luciano Rodembusch: "We are performing better than the US market for 10 quarters in a row"
17 Sep 2024
Contributed by Lukas
In this episode of OFFBounds, Paula Macaggi sits down with Luciano Rodembusch, President of Pandora North America, to explore how Pandora is redefinin...
35. [Shoptalk Fall] Vera Bradley's CMO, Alison Hiatt: "Rebranding can be exhilarating and terrifying at the exact same time"
10 Sep 2024
Contributed by Lukas
In this episode of our new Retail Innovation Series with OFFBounds and Shoptalk Fall, I sit down with Alison Hiatt, the Chief Merchandising and Growth...
34. What Does the Future Hold for Starbucks and Its New CEO?
27 Aug 2024
Contributed by Lukas
In episode 35 of OFFBounds, host Paula Macaggi dives deep into the future of Starbucks under the leadership of its new CEO, Brian Niccol. Joined by to...
33. How Former Athletes Excel as Successful Business Leaders w/ Jenna Posner and Brian Librach
20 Aug 2024
Contributed by Lukas
In this special episode of OFFBounds, inspired by the recent 2024 Olympic Games, we explore the remarkable connection between athletic grit and busine...
32. 8 Books for Commerce Leaders Read This Summer
13 Aug 2024
Contributed by Lukas
In this episode of OFFBounds, host Paula Macaggi brings you a curated list of 8 essential books that every commerce leader should read this summer. Wh...
31. OFFBounds Trends | The Rise of Recommerce
06 Aug 2024
Contributed by Lukas
OFFBounds Summer Series - Episode 01/04 Today we dive into one of retail's hottest trends: Recommerce. As the urgency for sustainable business pract...
30. H2O Retailing's CIO & CDO, Toru Koyama: "Integrated data should be a value to support the customer's next needs and wants"
30 Jul 2024
Contributed by Lukas
Today, you'll meet the CIO and CDO of the H2O Retailing Group, a Japanese group that owns department stores, shopping malls, and supermarkets in West ...
29. AEON Group Malasya's CMO, Ngai Yuen Low: "We are always asking, where is the differentiation? Where is exclusivity?"
23 Jul 2024
Contributed by Lukas
In this episode, Paula Macaggi sits down with Ngai Yuen Low, the Chief Merchandising and Marketing Officer at AEON Group Malaysia and an advisory bo...
28. Wesfarmers OneDigital' MD, Nicole Sheffield: "Shop goes up 25% as soon as a customer join our program"
16 Jul 2024
Contributed by Lukas
Welcome to Episode 28 of OFFBounds! Join Paula Macaggi as she sits down with Nicole Sheffield, Managing Director of Wesfarmers OneDigital and Presiden...
27. OFFBounds Markets | NRF APAC Recap: What's happening in Asia Pacific
09 Jul 2024
Contributed by Lukas
In this episode, Paula Macaggi takes you on an exhilarating journey to Singapore, where she attended the much-anticipated NRF APAC event. Tune in as P...
26. Sommsation's CEO, Danielle Diliberti: "We want to focus on a modern tech stack that is meant to power the future of the entire wine industry"
02 Jul 2024
Contributed by Lukas
Paula Macaggi sits down with Danielle Diliberti, CEO of Sommsation, a wine marketplace born during the pandemic that connects independent wineries and...
25. Steve Dennis' Book: 'Leaders Leap: Transforming Your Company at the Speed of Disruption'
25 Jun 2024
Contributed by Lukas
In the latest episode of OFFBounds, host Paula Macaggi sits down with retail veteran and best-selling author Steve Dennis to discuss his new book, Lea...
24. Pepsico Europe's VP of Ecommerce, Celso Shimabukuro: "We need to deliver outrageous growth"
18 Jun 2024
Contributed by Lukas
In this episode of OFFBounds, host Paula Macaggi sits down with Celso Borges Shimabukuro, VP of E-commerce at PepsiCo Europe, during Shop Talk Europe ...
23. Aldo's CIO, Matthieu Houle: "You have to say yes and embrace the change"
10 Jun 2024
Contributed by Lukas
Welcome to Episode 23 of OFFBounds! In this episode, Paula Macaggi sits down with Matthieu Houle, the CIO of Aldo, one of the world's most popular sho...
22. Carl Boutet and Charles de Brabant: The Mission of Training the New Retail Leadership
04 Jun 2024
Contributed by Lukas
Welcome to Episode 22 of OFFBounds! Today, we take you to Montreal, Canada. The city is famous for its bagels, poutines, Anthony Bourdain, and incredi...
21. Rick Watson | DTC Brands, Replatforming, Walmart's Evolution
28 May 2024
Contributed by Lukas
In this episode, Paula welcomes to OFFBounds a reference in the digital commerce: Rick Watson. He's a consultant and host of both Watson Weekly and Wa...