041. NICK JENKINS, FROM MOONPIG TO DRAGON (PART TWO)

In today's episode, we continue our conversation with Nick Jenkins. If you missed last week's episode you can catch up HERE, where we discussed how Nick enabled Moonpig's extraordinary growth, his unique insights on customer service, building and trusting your team, and marketing. In Part 2, Nick shares his thoughts on ways to help you overcome the discomfort of pitching by focusing on your passion and the problem your product solves. He shares common mistakes to avoid, and we explore the difference between stubbornness and tenacity, emphasising the importance of being open to feedback. Nick also highlights the need to focus on your core business before diversifying and the value of simplicity in business communications. He talks about the power of organic growth and genuine customer referrals over gimmicky promotions, and hugely importantly, and my biggest takeaway, he shared his personal strategies for maintaining a healthy work-life balance. My favourite part of the conversation and biggest takeaway was when Nick shared his personal strategies for maintaining a healthy work-life balance. His approach to scheduling activities outside of work and avoiding unnecessary commitments is inspiring and practical; I hope you find the conversation helpful too. www.philippacraddock.com

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