Patient Journey Pioneers

Episode #35: Inside ViVE 2026 with Show Organizers

10 Feb 2026

Contributed by Lukas

Episode #36: From Copilots to Digital Workers: AI's Impact on Healthcare with Dr. Spencer Dorn

10 Dec 2025

Contributed by Lukas

In this episode of Patient Journey Pioneers, I'm joined by Dr. Spencer Dorn, Vice Chair and Professor of Medicine at the University of North Caro...

Episode #35: Inside HLTH 2025: Sessions, Surprises, and the Power of Community

06 Oct 2025

Contributed by Lukas

Join us in this exciting episode of Patient Journey Pioneers as we dive into the preparations and offerings of HLTH 2025, the premier healthcare innov...

Episode #34: Countdown to ViVE 2025: What Every Attendee Should Know

03 Feb 2025

Contributed by Lukas

In this episode of Patient Journey Pioneers, get an exclusive inside look at ViVE 2025, the most anticipated event in healthcare and digital health in...

Episode #33: How Elion is Simplifying Vendor Selection for Healthcare Systems

19 Nov 2024

Contributed by Lukas

In this episode of Patient Journey Pioneers, Bobby Guelich, CEO and Co-Founder of Elion, shares his journey in pioneering healthcare technology. Bobby...

Episode #32: How St. Luke's Health System Elevates Patient Care with Strategic Digital Innovation

21 Aug 2024

Contributed by Lukas

In this episode of Patient Journey Pioneers, we sit down with Reid Stephan, VP and Chief Information Officer at St. Luke's Health System. Reid sh...

Episode #31: Countdown to HLTH 2024: Sneak Peek from the Event Team

07 Aug 2024

Contributed by Lukas

In this episode of "Patient Journey Pioneers," host Liat Kozuch is joined by Troy Goodwin, HLTH's Sales Director, and Jody Tropeano, HL...

Episode #30: Diagnosed: Enhancing the Patient Journey with Empathy, Personalization and Technology

22 Jul 2024

Contributed by Lukas

In this episode of Patient Journey Pioneers, we engage in an enlightening discussion with Cris Ross, CIO of Mayo Clinic, and Ed Marx, CEO of Marx Advi...

Episode #29: Mastering Healthcare IT: Sarah Richardson's Blueprint for CIO Success

02 Jul 2024

Contributed by Lukas

In this episode of Patient Journey Pioneers, we welcome Sarah Richardson, President of the 229 Executive Development Community. Sarah shares her exten...

Episode #28: Navigating the Digital Frontier with MUSC's Chief Digital Transformation Officer

03 Nov 2023

Contributed by Lukas

We interviewed her on the busy show floor at ViVE 2023, then she hopped on the podcast to reflect on what she's seen then vs. what's happeni...

Episode #27: Digital Leadership in Healthcare: Navigating Complexity & Igniting Transformation

03 Nov 2023

Contributed by Lukas

In this episode of "Patient Journey Pioneers," we dive into the world of healthcare incentives and funding, especially for organizations fac...

Episode #26: How Baptist Health Transforms Healthcare with AI Assistants: Best Practices for Implementation

22 Oct 2023

Contributed by Lukas

Join us for this dynamic conversation with Baptist Health’s Danielle Rodriguez, Senior Director of Customer Excellence, and Julian Ammons, Director ...

Episode #25: Sneak Peek to HCIC 2023: Navigating Healthcare's Digital Landscape

12 Oct 2023

Contributed by Lukas

In this special episode, we host Mike Schneider, a principal and senior executive at Greystone Net, for a captivating discussion on the upcoming Healt...

Episode #24: HLTH Unpacked: Inside the 2023 Conference with the Masterminds Behind the Scenes

18 Sep 2023

Contributed by Lukas

Ever wondered about the story behind Petunia, the unicorn gracing HLTH's promotional content? Dive into this episode of Patient Journey Pioneers ...

Episode #23: How Liberty Hospital Puts Patients First Through Technology and Training

03 Sep 2023

Contributed by Lukas

In this episode, we bring you an insightful conversation with Gretchen Britt, Vice President Information Technology at Liberty Hospital. Join us as we...

Episode #22: How CHLA Innovates Pediatric Healthcare: KidsX and Digital Health Lab

14 Aug 2023

Contributed by Lukas

In this thought-provoking episode, we sit down with Omkar Kulkarni, Vice President, Chief Transformation Officer, and Chief Digital Officer at CHLA. W...

Episode #21: How Numan is Empowering Patients Through Digital Coaching and Accessibility

20 Jun 2023

Contributed by Lukas

In this episode, we sit down with Professor Sam Shah, a renowned expert in digital health. Sam discusses the pressing issue of access to healthcare an...

Episode #20: How Community Health Network Implements (and Measures) Digital Transformation

13 Jun 2023

Contributed by Lukas

Patrick McGill, EVP and Chief Transformation Officer at Community Health Network lets us in on his approach to successfully implementing digital trans...

Episode #19: Find a Physician & Beyond: Guiding the Digital Patient Journey

23 May 2023

Contributed by Lukas

In this episode, prepare to be pioneered by Graham Gardner, CEO of Kyruus, the leader in provider search and scheduling solutions for healthcare organ...

Episode #18: The Amazonization of Healthcare: A Marketplace Approach

07 May 2023

Contributed by Lukas

Suja's vast experience spans across multiple disciplines including retail, healthcare, supply chain, tech, and so much more.On this episode of Pa...

Episode #17: Pre-ViVE Mini Series: Providence's CDO on: Building a Digital Healthcare Flywheel

16 Mar 2023

Contributed by Lukas

In this third and final episode of our Pre-ViVE Mini Series, you'll hear from Sara Vaezy, Chief Strategy and Digital Officer at Providence. She d...

Episode #16: Pre-ViVE Mini Series: Five Things You Can't Miss at ViVE

16 Mar 2023

Contributed by Lukas

In this second episode of the Pre-ViVE Palooza mini series, ViVE"s Head of Growth and Head of Content let us in on the inside scoop of what'...

Episode #15: Pre-ViVE Mini Series: Remodeling the Focus of IT: Value Makers, vs. Ticket Takers

13 Mar 2023

Contributed by Lukas

In this first episode of the Pre-ViVE Palooza mini series, starting us off is Michael Archuleta, Chief Information Officer at Mt. San Rafael Hospitals...

Episode #14: McKinsey's Laura Semlies' Philosophy on Transparency in the Patient Experience

28 Feb 2023

Contributed by Lukas

Prepare to reimagine the patient experience in this episode with Laura Semlies, Partner at McKinsey and Company. Laura lets us in on her ideal world, ...

Episode #13: How MSU Leverages Innovation and Tech to (actually) Improve Population Health Outcomes

12 Feb 2023

Contributed by Lukas

As a former clinician, Roger always wondered if there are other ways to do things in healthcare. Moving towards the admin side allowed him to take a b...

Episode #12: How Teladoc Health Connects the Digital Dots for a Next-Gen Care Model

24 Jan 2023

Contributed by Lukas

Claus Torp Jensen, Teladoc Health's Chief Innovation Officer, lets us in on the importance of designing a better patient experience within the sy...

Episode #11: How LifeBridge Health Bridges the Gaps of Digital Literacy

16 Jan 2023

Contributed by Lukas

Tressa Springmann, Senior Vice President and Chief Information and Digital Officer at LifeBridge Health, lets us in on her daily mission to meet patie...

Episode #10: Key Lessons Learned from Shift Forward Health — 2022 & Beyond

12 Dec 2022

Contributed by Lukas

After having produced more than 500 episodes on Shift Forward Health, the podcast for progressive healthcare leaders, Jared Johnson could’ve shared ...

Episode #9: How Ballad Health Brings High Demand Health Services to Patients’ Fingertips

30 Nov 2022

Contributed by Lukas

After years of experience in the field, Taylor’s approach is plain and simple: access to healthcare should be easy. Health equity and meeting patien...

Episode #8: How Seattle Children's Creates Equity and Diversity Through Digital Transformation

15 Nov 2022

Contributed by Lukas

Dr. Zafar Chaudry, industry award-winner and Chief Digital Officer & CIO of Seattle Children’s Healthcare, shares his belief that digital health...

Episode #7: Baylor Scott & White Focus on Personalization, AI and Transformation

30 Oct 2022

Contributed by Lukas

Tom Bowen Wright, who was VP Digital Health of Baylor Scott & White Health, shares his enthusiasm around personalization and its implementation in...

Episode #6: UPMC's Strategy for End-to-End Digital Self-Service

18 Oct 2022

Contributed by Lukas

Robert Bart, Chief Medical Information Officer of UPMC shares his recent focus on streamlining patients' digital experiences through end-to-end d...

Episode #5: How HonorHealth Balances Quality, Cost, and Access

03 Oct 2022

Contributed by Lukas

Dr. Whitfill, HonorHealth's Chief Transformation Officer and named one of Becker's 32 inspiring chief transformation officers in healthcare ...

Episode #4: How Tahoe Forest Health System is Simplifying Patient Access with Scheduling Autonomy

21 Aug 2022

Contributed by Lukas

Jake Dorst, Chief Information and Innovation Officer at Tahoe Forest Health System shares his “whys” and “hows” behind simplifying patient acc...

Episode #3: How Intermountain Healthcare is Pioneering a New Value-Based Healthcare Model, with Craig Richardville

01 Aug 2022

Contributed by Lukas

Craig Richardville, recently named as the new Chief Digital and Information Officer and Senior Vice President at Intermountain Healthcare, is a force ...

Episode #2: How Novant Health Broke Boundaries in Digital Innovation, with Angela Yochem

31 Jul 2022

Contributed by Lukas

Angela Yochem, Novant Health’s EVP Chief Transformation and Digital Officer, takes us through her unconventional professional journey through Dell, ...

Episode #1: Edward Marx's Top Strategies for Digital Acceleration Within a Health System

27 Jul 2022

Contributed by Lukas

Edward Marx, CEO of Divurgent and former CIO of Cleveland Clinic, reveals the strategies required to push digital innovation projects forward within a...