Intensify the Cost of Inaction

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Pitch Me Podcast 21 min 1 speaker 5 chapters transcribed
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What is the main topic of this episode?

Kayvon Kay 0:42
And today we're talking about a silent killer in sales. The cost of inaction. Because if they don't feel what it's costing them to stay stuck, they will never move forward. Let's dive in. Welcome back to Pitch Me. I'm Kayvon Kay, your host, and this is episode two. And we're about to get into one of the most important yet misunderstood dynamics in sales. Now, just listen. If you don't learn how to get this part done right, you will lose deals, not because your offer isn't good, but because the pain of staying the same didn't feel real enough for your prospects. Today, we're talking about something that I call the cost of inaction. In other words, the weight of doing nothing, aka not moving forward, not changing their situation, not fixing their problem, not going with you. Because here's the truth. Your prospect, they don't fear your offer. Prospects don't actually fear your offer. They fear what your offer actually represents. And to them, it represents change. Nobody likes change. It represents risk.
Kayvon Kay 2:06
Our brains are not designed for risk. It represents responsibility. Ooh, that means I have to become someone. I have to do something different. I have to wear all the weight on my shoulders and take the responsibility. And that's scary because I've been hiding. And your offer also represents uncertainty. So your job, it isn't to sell them the dream at this point. No, not yet.

Why is the cost of inaction critical in sales?

Kayvon Kay 2:39
But it is to wake them up from the lie that waiting is safer. Because once they believe that staying the same is the riskiest move of all, they'll start begging for change. So let's break this all the way down, down, down. Pain is louder than possibility. Say that again. Pain is louder than possibilities. Humans don't move toward pleasure. They run from pain. People don't buy what they want. They buy what they can't stand anymore. Another way of saying this is people don't buy their way into something. They buy their way out of something. So if someone's on your call, it's because they're already feeling frustrated. But that frustration isn't often buried under logic and noise. It's buried under this. We're just exploring options right now, Kayvon, so thank you.
Kayvon Kay 3:44
We're just going to take a look. We're just calling because we're going to be comparing you against some few vendors. You know what, Kayvon, this sounds great, but we're going to circle back when timing's better. Translation, they don't feel the pain deeply enough to move forward. Now, most salespeople try to fix that by pitching harder. That's the wrong move. You need to hold up the mirror. You need to get them present to the truth that they've been avoiding. And that's where you come in. Not as a closer. Not as a hardcore seller. but as simply as their guide, as a leader. This is where you say things like, hey, listen, my job here is very simple. I'm not here to sell you anything. I'm not here to push anything on you.
Kayvon Kay 4:39
In fact, my job is to get more clear on whether staying where you are is actually still an option. You're giving them the light and the opportunity for them to actually even question, well, wait a minute. What happens if things stay the same? Another great question I love to ask is, well, let me ask you this. In six months from now, if everything stayed the same, what happens?

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