Pool Nation Podcast

E-229 Pool Nation Podcast: Mastering Pool Business Billing: Tips for Getting Paid on Time

06 Jan 2025

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E- 229 Pool Nation Podcast. In the first Pool Nation Podcast of 2025, Edgar, John, and Zac tackle a critical question from a listener: “How can I stop chasing customers for payments and improve cash flow?” The hosts share practical strategies for streamlining billing, automating payments, and handling late-paying clients while maintaining a professional and customer-focused approach. They also dive into the balance between process-driven efficiency and providing above-and-beyond customer service. Plus, get an industry update for 2025 and hear the latest about Pool Nation’s exciting plans for the year ahead! Timestamps: [00:00:00] Intro – Welcome to 2025! The hosts set the tone for an exciting year. [00:01:00] First Podcast of 2025 – Fun banter and personal updates from the hosts. [00:09:00] Pool Nation Business Matrix Update – Details on upcoming trainings, SMART goals, and KPI tracking. [00:12:00] 2025 Industry Update – Trends from 2024 continue, with slower construction but steady service demand. [00:19:00] Listener Question: Late Payments – Tips for improving cash flow and streamlining billing. [00:32:00] The Human Touch in Billing – Balancing empathy with business efficiency and profitability. [00:47:00] Working with Property Managers – John shares insights on building relationships and setting boundaries. [00:56:00] Deep Dive into Balance – Zach reflects on staying human while scaling a business. [01:08:00] Final Thoughts – Strategies for mastering billing and building successful customer relationships in 2025. Sponsors: Thank you to SPPA, Blu-Ray XL, Aquastar Pool Products, Natural Chemistry, Raypak, Heritage Pool Supply, Hayward Pool Products, Poolside Tech, Pool Brain, and Pool Invoice for supporting the Pool Nation Podcast. Connect with Pool Nation: Instagram Live with Edgar and John resumes next week! Visit [poolmanuniversity.com](https://poolmanuniversity.com

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13:00H | 21 DIC 2025 | Fin de Semana

01 Jan 1970

Fin de Semana

10:00H | 21 DIC 2025 | Fin de Semana

01 Jan 1970

Fin de Semana

12:00H | 20 DIC 2025 | Fin de Semana

01 Jan 1970

Fin de Semana

2ª PARTE | 06 ENE 2026 | EL PARTIDAZO DE COPE

01 Jan 1970

El Partidazo de COPE

3ª PARTE | 22 ENE 2026 | EL PARTIDAZO DE COPE

01 Jan 1970

El Partidazo de COPE

3ª PARTE | 04 MAR 2026 | EL PARTIDAZO DE COPE

01 Jan 1970

El Partidazo de COPE

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Pool Nation Podcast

E-229 Pool Nation Podcast: Mastering Pool Business Billing: Tips for Getting Paid on Time

This episode hasn't been transcribed yet

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13:00H | 21 DIC 2025 | Fin de Semana

10:00H | 21 DIC 2025 | Fin de Semana

12:00H | 20 DIC 2025 | Fin de Semana

2ª PARTE | 06 ENE 2026 | EL PARTIDAZO DE COPE

3ª PARTE | 22 ENE 2026 | EL PARTIDAZO DE COPE

3ª PARTE | 04 MAR 2026 | EL PARTIDAZO DE COPE

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